--- description: ¿Qué es y para qué sirve eSputnik? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es eSputnik? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de email marketing](/directory/30013/email-marketing/software) > [eSputnik](/software/151483/esputnik) # eSputnik Canonical: https://www.capterra.mx/software/151483/esputnik Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/151483/esputnik?page=2) > eSputnik es un servicio de automatización de marketing basado en web que permite gestionar funciones de campañas de mensajería entre canales: Correo electrónico, mensajes SMS, Web Push, > > Veredicto: 11 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa eSputnik? Empresas de todo tipo y de todos los tamaños. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 11 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 5.0/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: eSputnik - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 1.99 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - A/B Testing - Acciones activadas por evento - Análisis de campañas - Automatización de marketing - Campañas de goteo - Creación de informes/análisis - Cualificación de leads - Editor WYSIWYG - Envío masivo de mensajes de texto - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de modelos - Gestión de suscriptores - Marketing multicanal - Marketing por correo electrónico - Mensajería planificada - ROI Tracking - Segmentación - Segmentación de clientes ## Integraciones (en total: 9) - AWeber - Gmail - Google Analytics 360 - Google Contacts - Meta for Business - Shopify - Slack - Trello - Zapier ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de email marketing](https://www.capterra.mx/directory/30013/email-marketing/software) ## Categorías relacionadas - [Herramientas de email marketing](https://www.capterra.mx/directory/30013/email-marketing/software) - [Herramientas de automatización de marketing](https://www.capterra.mx/directory/6/marketing-automation/software) - [Software para envío de SMS](https://www.capterra.mx/directory/30842/sms-marketing/software) ## Alternativas 1. [Brevo](https://www.capterra.mx/software/132996/brevo) — 4.6/5 (3408 reviews) 2. [Mailchimp](https://www.capterra.mx/software/110228/mailchimp) — 4.5/5 (17572 reviews) 3. [Gmail](https://www.capterra.mx/software/202338/gmail) — 4.8/5 (13327 reviews) 4. [ActiveCampaign](https://www.capterra.mx/software/79367/activecampaign) — 4.6/5 (2561 reviews) 5. [Constant Contact](https://www.capterra.mx/software/31898/constant-contact) — 4.3/5 (2912 reviews) ## Opiniones ### "Outstanding customer support" — 5.0/5 > **Jacob** | *5 de noviembre de 2019* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: eSputnik customer support is by far the best I've received for a marketing SAAS product. I used to have a lot of questions and always received a reply within a couple minutes. The solution is feature-reached with a good price, much better than most competitors. > > **Puntos en contra**: In terms of functionality, it seems to do everything we need it to do. We use a system for more than a year and just once faced a problem, but it was quickly solved in a customer support service. > > Powerful system with advanced features for reasonable price. You can create and store templates, get instant reports on opens and clicks, RFM-analysis. Better than most competitors. ----- ### "Simple Integration and Responsive Support" — 5.0/5 > **Maksym** | *4 de junio de 2025* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We worked with eSputnik as an IT team, helping our eCommerce client integrate the platform. It’s a solid customer data platform for businesses looking to build omnichannel communication. The technical team and customer success managers provided clear, timely support throughout the integration. We got step-by-step guidance, and the scripts were easy to implement without affecting page load speed — everything ran smoothly. Overall, the experience was positive. The integration was completed within the deadline, and we’d be comfortable recommending eSputnik to other clients. > > **Puntos en contra**: We didn’t encounter any major issues during our work with the platform. Even when something didn’t work right away, the team responded quickly and was proactive in helping us resolve it. Communication was smooth and the support team stayed engaged throughout the process. > > "eSputnik allows to manage multiple communication channels in one place and reach a large audience efficiently. It also makes it easy to run A/B tests, helping optimize performance and gain valuable insights that support sales growth. The platform supports nine communication channels and offers integration with services like Shopify and WooCommerce. We also appreciated the built-in AI features, which add extra value for automation and personalization." ----- ### "Not good as looking" — 3.0/5 > **Aliaksandr** | *27 de enero de 2021* | Marketing y publicidad | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: The price is cheap, but it is the last thing that I like. > > **Puntos en contra**: Bad delivery to international recipients (Email errors or bounces), Also not user-friendly support. > > Well, this is a long story. I'll try to describe my experience, using onle facts. I worked with a client, he is got a logistics business with a lot of clients database (over 70K). This clients are opt-in with a online and offline lead Forms and requests. Also they are accepted the Privacy Policy and Cookies. In one Day we are decide to start the Email company in Austria, Germany and UK. We are make a A/B test with images and text only. So I will be unimpressed. A lot of errors, bounces and in the end we was banned. So I make a contact with support, gave them proof and the answer was like 'your accound banned forever'. There are no SPAM reports, we was banned for no reason. Of course, I started using another services, like Mailchimp, SendPulse and Close.io. And right now will be an irony. Emails by these services sends perfectly. So I wouldn't use eSputnik never again. ----- ### "eSputnik Is a Powerful Email Marketing Tool" — 5.0/5 > **Marika** | *18 de abril de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the simplicity of the features of eSputnik. eSputnik has been working so well for us when it comes to email marketing. > > **Puntos en contra**: I have zero reasons to dislike eSputnik. eSputnik is super amazing. ----- ### "Amazing email service and automation capabilities" — 5.0/5 > **Olga** | *22 de mayo de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The whole tool is very convenient and easy to use: you don't have waste time searching for this or that feature in email editor. All frequently used blocks and controls are situated in sight. Omnichannel approach and automated workflows based on real-time events make eSputnik an irreplaceable assistant in accomplishing your marketing tasks. In addition, artificial Intelligence allows to predict customer behaviour and adapt your campaigns directly to the client's needs. Using this feature you can create great content with deep personalization for your audience. > > **Puntos en contra**: I did not find any serious cons. Maybe only one: the pricing plans for web push notifications are not entirely clear. > > Thanks to eSputnik we were fully aware of the significance of omnichannel marketing and improved our automated workflows. I am convinced that this software can be helpful not only for small, but for large businesses too. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/151483/esputnik?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/151483/esputnik) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados