---
description: ¿Qué es y para qué sirve BrightHR? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es BrightHR? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr)

# BrightHR

Canonical: https://www.capterra.mx/software/151525/brighthr

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> Software de RR. HH. basado en la nube para gestionar vacaciones, rotaciones y ausencias en cualquier momento y lugar; incluye aplicaciones gratuitas de registro de entrada y gastos.
> 
> Veredicto: 178 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa BrightHR?

Pequeñas y medianas empresas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 178 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: BrightHR
- **Ubicación**: Manchester, RU
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: GBP 4.50
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Canadá, Irlanda, Reino Unido

## Funciones

- Alertas y notificaciones
- Autorizaciones basadas en roles
- Base de datos de empleados
- Contratación de personal
- Control de procesos de aprobación
- Creación de informes/análisis
- Gestión de asistencia
- Gestión de ausencias
- Gestión de control de horas
- Gestión de empleados
- Gestión de nóminas
- Portal de autoservicio
- Portal de empleados
- Seguimiento de ausencias
- Seguimiento de la asistencia
- Seguimiento de vacaciones/ausencias
- Tiempo y asistencia

## Integraciones (en total: 3)

- Gmail
- Google Calendar
- Microsoft Outlook

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de recursos humanos](https://www.capterra.mx/directory/5/human-resource/software)

## Categorías relacionadas

- [Software de recursos humanos](https://www.capterra.mx/directory/5/human-resource/software)
- [Gestión de ausencias](https://www.capterra.mx/directory/33376/absence-management/software)
- [Herramientas de gestión del tiempo](https://www.capterra.mx/directory/30612/time-tracking/software)
- [Software de gestión de vacaciones y permisos](https://www.capterra.mx/directory/31400/leave-management-system/software)
- [Software para control de horarios de empleados](https://www.capterra.mx/directory/30001/time-clock/software)

## Alternativas

1. [Paylocity](https://www.capterra.mx/software/86714/webpay) — 4.3/5 (1839 reviews)
2. [BambooHR](https://www.capterra.mx/software/110968/bamboohr) — 4.6/5 (3427 reviews)
3. [Connecteam](https://www.capterra.mx/software/153140/connecteam) — 4.6/5 (5205 reviews)
4. [Rippling](https://www.capterra.mx/software/172127/rippling) — 4.9/5 (4780 reviews)
5. [ADP Workforce Now](https://www.capterra.mx/software/155895/workforcenow) — 4.4/5 (7205 reviews)

## Opiniones

### "Helpful Introduction and Easy-to-Understand Training" — 5.0/5

> **Vishal** | *25 de febrero de 2026* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The introductory Teams meeting was very informative and well-structured. The team clearly explained the services offered by Bright HR, and the tutorial on using the app was simple, practical, and easy to follow. The support provided during the session was helpful and professional.
> 
> **Puntos en contra**: There were no issues encountered during the entire experience. Everything was well-organised, and the session ran smoothly from start to finish. The information provided was clear, and all aspects of the platform were explained in a simple and easy-to-understand manner. The team was responsive, professional, and ensured that all questions were addressed promptly. There were no technical difficulties or areas of confusion during the tutorial. Overall, the process was seamless, and there were no areas that required improvement based on my experience.
> 
> Overall, it was a positive experience. The session provided a good understanding of the platform and how to use it effectively. The team was supportive, and the training made it easy to get started with BrightHR.

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### "The Benefits and Disadvantages of the BrightHR System" — 4.0/5

> **Evelyn** | *13 de junio de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The HR component is robustly defined to suit the specific needs and requirements than the Bright safe designed for Health and Safety  which Home care  providers needs.  &#10;The clock-in feature is okay.
> 
> **Puntos en contra**: There are some mandatory features and tasks that needs to be added to the Bright safe(health and safety component of the system ) like the CQC compliance updates, basic care plans and assessments templates for domiciliary care providers ,daily tasks \&amp; some other stuffs which makes it incomplete and the system can not be rated as ALL IN ONE. A care business provider with good experience can manage this shortfall and it’s time consuming.&#10;There is no section for the Domiciliary visit record because the Rota and shift feature is nor working for the same thing probably due to shorter hours in the Domiciliary sector.
> 
> As aforementioned in the Questionaire in the pros and cons, the Bright Safe section for home care providers can benefit more if the software is updated to meet their requirements and needs while the HR section is robustly updated.&#10;I believe that with more comments from varying health care providers, the lapses will be updated to suit everyone’s needs.

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### "Superb Customer Care with a human touch\!" — 3.0/5

> **Paula** | *18 de julio de 2025* | Entretenimiento | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: The customer care is so prompt, supportive, caring, patient and understanding. I particularly want to thank \[sensitive content hidden\] who handled our issue with humanity, respect and she went above and beyond to resolve it with compassion. Things were followed through in a timely manner, and we weren't left for days without a progress report or an answer. It is so refreshing these days to be able to speak to actual human beings who can understand complex situations than chatbots that leave you frustrated and no better off\! Well done BrightHR for sticking with a more human approach\! Bulletins were really useful too\!
> 
> **Puntos en contra**: software didn't allow changes to employee information without huge difficulties. Welfare support offered to employees via phone fell short of it's offer. The training for staff was great initially but didn't keep up to date for our sector. Auto renewal element was not made clear and no reminders after a 5 year contract period that this was due. Software didn't meet all our business needs so we still relied on other platforms that did not 'talk' together meaning data duplication and increase in time/ work not less, but we are a small not for profit CIC in a niche sector.
> 
> Generally good. The customer care is BrightHR's greatest strength with the ability to talk directly with people who understand

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### "Great experience so far" — 5.0/5

> **Carly** | *3 de marzo de 2026* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: it's ease of use, functionality, support options such as webinars and videos. the links provided to give to staff when so they can get started is really useful as well
> 
> **Puntos en contra**: nothing so far but we haven't started to use it properly yet so there may be some niggles when we do
> 
> \[sensitive content hidden\] took us through the software patiently and knowledgeably, she asked what we wanted to use it for and focused on these areas which was really helpful. really looking forward to rolling it out to the rest of the staff

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### "Great Customer Service and support by \[sensitive content hidden\]" — 5.0/5

> **Carly** | *16 de mayo de 2025* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ease of use of the system and the support given by \[sensitive content hidden\] setting up the payroll, he was so knowledgeable on our systems we have, so made the transition less stressful and was very patient with me.  Highly recommend A\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*
> 
> **Puntos en contra**: Some of the reports could be easier to download
> 
> Excellent, would highly recommend integrating the payroll system with the Bright HR system

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/151525/brighthr)

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