--- description: ¿Qué es y para qué sirve Keela? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Keela? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para asociaciones sin ánimo de lucro](/directory/30805/nonprofit/software) > [Keela](/software/154358/keela) # Keela Canonical: https://www.capterra.mx/software/154358/keela Página: 1 de 13\ Siguiente: [Página siguiente](https://www.capterra.mx/software/154358/keela?page=2) > Keela ayuda a las organizaciones sin ánimo de lucro a generar un gran impacto. Administra donantes, crea páginas e informes de donación, envía correos electrónicos y más, todo en una sola plataforma. > > Veredicto: 282 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Keela? Perfecto para organizaciones sin ánimo de lucro pequeñas y medianas que necesitan administrar y cultivar donantes, supervisar donaciones y recaudar fondos de una manera fácil y por un precio asequible. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 282 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Aplos - **Ubicación**: Fresno, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: USD 160.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - Base de datos de miembros - CRM - Contabilidad - Control de procesos de aprobación - Creación de informes y estadísticas - Donaciones en línea - Donaciones por móvil - Donación recurrente - Gestión de calendarios - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de donantes - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de recibos - Gestión de subvenciones - Gestión de tareas - Herramientas de colaboración - Marketing por correo electrónico - Modelos personalizables - Panel de actividades - Planificación y asignación de recursos - Procesamiento de pagos ## Integraciones (en total: 11) - Aplos - BitPay - Eventbrite - Gmail - Mailchimp - PayPal - QuickBooks Online - Raisely - Stripe - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para asociaciones sin ánimo de lucro](https://www.capterra.mx/directory/30805/nonprofit/software) ## Categorías relacionadas - [Software para asociaciones sin ánimo de lucro](https://www.capterra.mx/directory/30805/nonprofit/software) - [Software de recaudación de fondos](https://www.capterra.mx/directory/20047/fundraising/software) - [Programas de donaciones](https://www.capterra.mx/directory/30548/donation-management/software) - [Software CRM para ONGs](https://www.capterra.mx/directory/31515/nonprofit-crm/software) - [Software de gestión de proyectos sin fines de lucro](https://www.capterra.mx/directory/32439/project-management-software-for-nonprofits/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.mx/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Givebutter](https://www.capterra.mx/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Bloomerang](https://www.capterra.mx/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.mx/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Bonterra Network for Good](https://www.capterra.mx/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Opiniones ### "A CRM that better fit our needs." — 4.0/5 > **Mackenzie** | *27 de agosto de 2020* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Keela's features were designed with non-profits in mind (versus business-based designs from competitors) that allow for easier organization of newsletter campaigns, volunteers, and interactions with contacts. > > **Puntos en contra**: Keela 1.0 is rough around the edges in some aspects. For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get squished or pushed off screen, and pressing one wrong button could lead you to lose your work. > > Keela and their team has been exceptional in their customer service and getting back with answers to my questions. ----- ### "Great platform for non-profits to produce great fundraising results." — 5.0/5 > **Ronnie** | *13 de noviembre de 2024* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Being able to house all of our donors and easily communicate with them. Having a place to create forms for revenue and donations within minutes and share it out to the public. Processing fee cover option for donors. > > **Puntos en contra**: Not being able to add stock/ quantities to revenue forms. Also formatting images to forms so that it looks professional and parts of the image aren't cut off. > > I have been able to provide amazing benefits to the organization and give program managers to material they need to garner donations and further communicate with those donors. It has completed changed our donation process. ----- ### "Keela rejects credit card payments for fund raising events/donations needed for operations, contacts messy" — 1.0/5 > **Teresa** | *15 de junio de 2024* | Servicios jurídicos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Our \[sensitive content hidden\] liked the clean look of the interface, but beyond that, as the \[sensitive content hidden\], I have no pro and keeping the program is no sustainable because it glitches with credit card payments, usually in the clutch of a big fundraiser. I've had it with this program. > > **Puntos en contra**: example: right now we're screwed by Keela. It stopped taking credit card payments in the middle of our fundraiser event. Totally unreliable credit card acceptance, Fundraising events need reliable links for donors, forms need to work without frustrating donors by rejecting all credit card payments. Our own tests of credit cards doesn't work. The form will work for awhile, and then we lose critical time and labor with all the calls that the link won't accept credit card numbers and we have to manually take payments. Its unsustainable. > > Extremely poor, there is no way to get timely human help. The program is not intuitive, contacts can't be cleaned up easily if there are duplicates (name of contacts are connected with company, company has a separate listing, deceased contacts can't be deleted, etc). By the time someone at Keela responds via messaging, our events are over and we've lost critical donors and contacts are frustrated. Bad for our brand of reliable legal service for the poor Looking again for better program like donor perfect maybe ----- ### "A great platform for non-profits" — 5.0/5 > **Tasha-ann** | *13 de noviembre de 2024* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Centralization of grant applications, donations, creativity, > > **Puntos en contra**: Its time consuming when there are any trouble shooting. > > Fairly good experience, a year on I am still learning more about how to use it in the best way for our non-profit. ----- ### "Very satisfied with Keela" — 5.0/5 > **Doug** | *18 de mayo de 2023* | Instituciones religiosas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Keela provides all of the tools we need in one place. Not only can we manage all of our donors' information, interactions, and transactions, but we can also organize multiple donor campaigns, create various donor and subscription forms, send out all of our email newsletters and fundraising email blasts. Keela allows you to run just about any type of report that you can think of, set up multiple dashboards for monitoring various metrics, and gives us the ability to set up powerful multi-step automation sequences that can be triggered by various actions. Keela is very affordable and their customer service team is one of the best I've seen anywhere. They're very responsive and listen to their customers for new ideas, potential bugs, and much more. We are very satisfied with Keela and would highly recommend it to any other nonprofit that is looking for a DRM. > > **Puntos en contra**: There is not much that I do not like about Keela because whenever I encounter a problem or limitation, I just contact their support team and usually get a response very quickly. Probably my least favorite thing about Keela is their mobile app. It is good but is just a little limited in it's functionality. > > Our experience with Keela has been amazing from the original sales presentation, to onboarding, to learning how to use the software, to ongoing customer support. Their team is fantastic and probably one of the main reasons that we continue to stay with them. The product is great but the customer support team is just as good. Always very responsive and helpful. Quick to listen to suggestions for improving existing features or adding new capabilities. The Keela DRM has also been extremely helpful to us as a small nonprofit because it puts every aspect of our fundraising, communication and donor management all in one powerful and easy-to-use tool. ----- Página: 1 de 13\ Siguiente: [Página siguiente](https://www.capterra.mx/software/154358/keela?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/154358/keela) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados