--- description: ¿Qué es y para qué sirve SERVUS? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es SERVUS? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para administrar propiedades inmobiliarias](/directory/20050/real-estate-property-management/software) > [SERVUS](/software/154399/servusconnect) # SERVUS Canonical: https://www.capterra.mx/software/154399/servusconnect Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/154399/servusconnect?page=2) > Aplicación móvil fácil de usar para administradores de propiedades, técnicos de mantenimiento y proveedores de servicios que mejora la gestión de órdenes de trabajo en edificios multifamiliares. > > Veredicto: 26 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa SERVUS? Administradores de propiedades que usan soluciones de software de órdenes de trabajo basadas en papel. ServusConnect se conecta rápidamente a estos sistemas y convierte al equipo de servicio interno/externo en un personal móvil moderno. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 26 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ServusConnect - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 0.95 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Alertas y notificaciones - Facturación - Gestión de pedidos de trabajo - Gestión de propiedades - Gestión de tareas - Gestión del mantenimiento - Historial de servicios ## Integraciones (en total: 1) - Zapier ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para administrar propiedades inmobiliarias](https://www.capterra.mx/directory/20050/real-estate-property-management/software) ## Categorías relacionadas - [Software para administrar propiedades inmobiliarias](https://www.capterra.mx/directory/20050/real-estate-property-management/software) - [Software de mantenimiento](https://www.capterra.mx/directory/30058/maintenance-management/software) - [Software para mantenimiento de edificios](https://www.capterra.mx/directory/30102/building-maintenance/software) - [Software para instalaciones](https://www.capterra.mx/directory/30211/facility-management/software) - [Software para arrendamientos](https://www.capterra.mx/directory/30219/lease-management/software) ## Alternativas 1. [Maintenance Connection](https://www.capterra.mx/software/12444/maintenance-connection) — 4.4/5 (443 reviews) 2. [Simpro](https://www.capterra.mx/software/10529/simpro-enterprise) — 4.0/5 (145 reviews) 3. [BlueFolder](https://www.capterra.mx/software/109930/bluefolder) — 4.7/5 (92 reviews) 4. [Snapfix](https://www.capterra.mx/software/211197/snapfix) — 4.7/5 (63 reviews) 5. [Rosmiman](https://www.capterra.mx/software/123688/rosmiman) — 4.1/5 (48 reviews) ## Opiniones ### "I highly recommend Servus to anyone who wants to increase productivity and save money." — 5.0/5 > **Michael** | *8 de mayo de 2017* | Oficina ejecutiva | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Servus has several notable features. 1) Easy to use - Servus works hard to make sure its functionality is intuitive 2) Customization - Unlike the competition, Servus and its customer support team adjust to fit your organization. We were able to make the changes that made sense for our organization without reinventing our wheel. 3) Dashboard and management tools - As a manager of several unique companies, it is rare that one software can present the data I need on a daily basis clearly and concisely. Servus gives me the resources I need to make big decisions confidently. 4) Cost or lack thereof - Servus has a cost sure, but if it helps your organization like it helped mine then Servus saves you money. We spend less on labor, wastage, rental loss and most importantly negative reputation than before we started this program. 5) Customer/client/resident feedback - Resident feedback is important and traceable, historic, accurate and real-time feedback is invaluable. Servus provides a safe space for our residents and management staff to communicate effectively which translates into positive maintenance experiences, review and renewals. > > **Puntos en contra**: I think there are many more wonderful things this software and team can do. They just need a little more time and money to do it. I look forward to seeing what efficiency solutions they will come up with next. > > Resource allocation efficiency. ----- ### "The best work order solution" — 5.0/5 > **Margaret** | *1 de febrero de 2019* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: There are numerous items that I like the most about this software; from ease of use to tracking work performed by our maintenance technicians. The software is very user friendly. Our maintenance technicians that are not very computer literate are able to use this software with ease. I like being able to oversee the maintenance program at my company through the measurement reports that have been developed. > > **Puntos en contra**: The one item that I like the least about the software is having to reach out to support every time we transfer an employee or hiring a new employee. With that being said, there is already work being done to allow us to control our own employee assignments. > > We have had an issue with not being able to tell if our residents have been satisfied with the work performed in their homes. ServusConnect allows us to get real time feedback - whether positive or negative - that allows us to improve our maintenance department. We are able to immediately address our resident dissatisfaction and make it right for them which allows for better resident retention and ultimately increases revenue for the community. ----- ### "Service Connect Review" — 3.0/5 > **Nichole** | *10 de diciembre de 2018* | Consultoría de gestión | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Being able to pull up the history of the work orders for a select apt. > > **Puntos en contra**: Can take time to update from MRI to ServusConnect. Also, residents can give negative feedback for a work order not pertaining to their issue.-But we still get the update that there is something wrong. > > We get resident feedback through surveys. ----- ### "Began this program in its infancy and worked together to meet the multifamily industry's need." — 5.0/5 > **Susan** | *24 de julio de 2017* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Contacts the resident immediately once the work request is completed which means better communication; happier residents. > > **Puntos en contra**: Prior to integrated with our software it was slight double work to record work request but no problem now (this was a decision that my company made during our trial period). > > Communication to residents is immediate when the work is complete. Satisfied residents are given a direct link to ratings websites for reviews. Residents that are dissatisfied are able to send immediate and easy feedback so we have the opportunity to correct. Also you can review which team member may need additional training or who your superstars are by residents review of the team member who completed the work. The maintenance or contractor received the work request quickly, we see when they read it and when they complete. It also reflects the amount of work orders and time each team member completes. ----- ### "SERVUS review" — 5.0/5 > **Brenda** | *10 de diciembre de 2018* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The reports that are available and the notification of a negative feed back on a work order. > > **Puntos en contra**: When you close the work orders out in SevusConnect it uses a different date than we used in MRI. They don't work together. This causes problems with our 979 report that we do each week. > > Whenever I have had a problem and called SevusConnect they were prompt in getting a response to my issues. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/154399/servusconnect?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/154399/servusconnect) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados