¿Quién utiliza este software?

Health & Human Services Government Agencies/HMIS & Sheltered Housing Community Action ProgramDevelopmental Disabilities Emergency/Utility Assistance/WAP Workforce Reentry Child & Family Services

Valoración media

30 opiniones
  • En general 4.5/5
  • Facilidad de uso 4.5/5
  • Atención al cliente 4.5/5
  • Funcionalidades 4.4/5
  • Relación calidad-precio 4.3/5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables

Datos del proveedor

  • CaseWorthy
  • http://caseworthy.com
  • Fundada en 2008

Sobre CaseWorthy

CaseWorthy, Inc., offers an Outcomes-focused, Organization-wide, Case Management software solution for small to large-sized human service organizations & government entities that simplifies the data collection, data management and funder compliance so agencies can prove their social impact in the communities they serve & more effectively serve the 360 degree service needs of the clients they serve. CaseWorthy software allows organizations to serve individual participants, households & groups.

Funciones de CaseWorthy

  • Creación de informes y estadísticas
  • Definición y seguimiento de objetivos
  • Gestión de clientes
  • Gestión de documentos
  • Gestión de formularios
  • Gestión de programas
  • Gestión de recomendaciones
  • Gestión de voluntariado
  • Notas de caso
  • Programación
  • Base de datos de miembros
  • Contabilidad
  • Gestión de comités
  • Gestión de cotizaciones
  • Gestión de donantes
  • Gestión de eventos
  • Gestión de la recaudación de fondos
  • Gestión de membresías
  • Gestión de redes sociales
  • Gestión de voluntariado
  • Compras y recepción
  • Cumplimiento del código
  • Emisión de licencias
  • Emisión de permisos
  • Facturación a proveedores de agua/gas/electricidad
  • Fiscalidad y evaluación
  • Gestión de activos fijos
  • Gestión de inventarios
  • Gestión de la conformidad
  • Gestión de pedidos de trabajo
  • Portal de autoservicio
  • Presupuestos y previsiones
  • Certificación y licencias
  • Creación de informes y estadísticas
  • Gestión de casos
  • Gestión de documentos
  • Gestión de la formación
  • Gestión del bienestar infantil
  • Programación
  • Seguimiento del tiempo

Las opiniones más útiles de CaseWorthy

We Love CaseWorthy

Publicado el 6/11/2019
Ashley I.
Manager of Impact and Strategic Initiatives
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We have been with CaseWorthy since 2012 and have had a great partnership. We needed a software that would grow as we grew and they have definitely delivered. There is an abundance of functionality that truly helps our staff stay organized, efficient, and accountable. Our development team also appreciates the copious amount of data we are able to deliver that helps showcase what our organization does. We are very thankful for CaseWorthy!

Puntos a favor: There is a lot to love but most of all we love how easy it is to customize. I have very little technical background and am able to create lists and fields with ease. We also love the scan card function! It helps keep our facilities safe and our outputs accurate.

Contras: There can be a lot of navigating and clicks to get somewhere.

Respuesta de proveedores

por CaseWorthy el 7/11/2019

Thank you so much for your review! We love and appreciate your organization as part of our CaseWorthy family!

Fighting Poverty in Idaho

Publicado el 4/12/2019
Tawnya C.
CSBG Manager, System Admin
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
3/5
Asistencia técnica
3/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We have loved building our knowledge in customizing the database, and using CaseBot to harvest data the way we want. In three years, we've had at least five Customer Account Managers, all with different levels of influence and skill to resolve issues and teach their product. The account manager experience definitely impacts the overall experience. Currently [SENSITIVE CONTENT HIDDEN] is our account manager and we have been very satisfied with not only the efficiency of issue-resolution, but the details he shares about the resolution that will help us in the future.

Puntos a favor: Some CSBG Managers shrunk time spend on the CSBG Annual Report from two weeks to two days. We processed over 35,000 LIHEAP payments in four months. Working with CaseWorthy, we built an interface from the database, to the Idaho Department of Health and Welfare to process LIHEAP checks. This reduced double-entry and improved efficiencies for users and community members receiving the benefits.

Contras: It is very customize-able, which we all know can be a blessing and a curse. Customizations created at implementation or before current staff started are challenging to find, understand, and learn. Customizations are challenging to track and manage during upgrades, because customized forms, fields, workflows, etc, are essentially not upgraded and may break after an upgrade, requiring a 'fresh' customization from the upgraded baseline form, field, or workflow.

Respuesta de proveedores

por CaseWorthy el 6/12/2019

Thank you, Tawnya, for your review and wonderful insight into how CaseWorthy has been able to work so well with CAPAI. We really appreciate it and the partnership we have with you!

Great Value and Highly Customizable

Publicado el 21/11/2019
Rose H.
CFO
Gestión de organizaciones sin ánimo de lucro, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
4/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: CaseWorthy takes its customer service relationships very seriously. They assign an account manager to work with you so that you have a single touch point to go to with any issues or questions. They also provide a portal where you can log issues and download training materials. They survey customers frequently and listen to and act on the feedback.

Puntos a favor: We purchased this software after a fairly extensive search and chose it based on the ability to customize it and also on price. We have complex client documentation requirements and have been able to configure the system to do pretty much everything we need it to do and more. We can make many of our own changes to tables and forms, which helps us keep the system updated without having to pay for additional customization. Additionally, CaseWorthy offers regular system updates that include new features. Customer service is generally very good, and we get quick responses when there are issues.

Contras: The learning curve can be steep for people without a technical background; however, once we learned the system we appreciated the ability to make our own changes rather than have to rely on tech support.

Respuesta de proveedores

por CaseWorthy el 22/11/2019

Thank you, Rose, for your wonderful feedback! We greatly appreciate your review and your tremendous partnership with CaseWorthy!

Review of Caseworthy from HMIS Project Manager

Publicado el 27/8/2019
Sherry E.
HMIS PRoject Manager
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
3/5
En general
3/5
Facilidad de uso
3/5
Características y funcionalidades
4/5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Our current account manager is knowledgeable, supportive and prompt with followup.

Puntos a favor: What I like the most is that it is a web based system.

Contras: The software has so much flexibility to be setup for many things, but this causes trouble for our user base as they get confused by all the options they don't use. Would like to see more documentation, videos etc on the portal for how to use it.

Respuesta de proveedores

por CaseWorthy el 6/9/2019

Thank you, Sherry, for your review; we really appreciate it! It's great to see that your AM has been so helpful for you and your organization and we'll be sure to share your feedback on the setup and documentation with our Training & Customer Success depts to make improvements for your team and others moving forward. Please don't hesitate to reach out if you need anything!

ARCH CaseWorthy

Publicado el 5/12/2019
Stephen C.
HMIS System Admin
Gestión de organizaciones sin ánimo de lucro, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: I definitely like the user friendly interface and case management work space. I also like that we use certain workflows for certain tasks and it keeps users focused on completing that particular workflow so that all data is entered as it should be. I have worked with this software and this company since 2012 and I have greatly enjoyed working with the developers and all of the Support staff that I have had interaction with. They have always come through for me when I've needed them and I have been able to learn a great deal from each of them.

Contras: Although the system comes with a great number of "Canned" reports, having the ability to create new reports when necessary and doing it with great ease and simplicity would be most helpful, especially when you are crunched for time or when your skills may be rusty or you have never developed the skills to do that type of task.

Respuesta de proveedores

por CaseWorthy el 6/12/2019

Thank you, Stephen for your review; we love having you and your organization as a partner of CaseWorthy and very much enjoy working with you, as well. Also, thank you for your reporting suggestions; we are always looking for ways to enhance the product.

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