Survey55

Por Survey55

5 / 5 2 reseñas
Survey55

¿Quién utiliza este software?

A survey platform designed for businesses and professionals who want to gather invaluable online customer feedback in order to take action and

Valoración media

2 reseñas
  • En general 5 / 5
  • Facilidad de uso 5 / 5
  • Atención al cliente 5 / 5
  • Características 5 / 5
  • Relación calidad-precio 5 / 5

Detalles del producto

  • Precio de partida $29/mes
  • Detalles de precios Unlimited surveys, unlimited responses, all features available. 24/7support
  • Versión gratuita No
  • Prueba gratis
  • Implementación En la nube, SaaS, web
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Survey55
  • http://www.survey55.com
  • Fundada en 2016

About Survey55

Create and send web and mobile surveys. Get real-time results, sentiment analysis, and detailed analytics so you can take action.

Funciones de Survey55

  • Admite archivos de audio, imágenes y vídeo
  • Biblioteca de preguntas
  • Encuesta móvil
  • Encuesta sobre sitio web
  • Herramientas de análisis de datos
  • Lógica de exclusión
  • Marketing por correo electrónico
  • Rama de preguntas
  • Recolección de respuestas sin conexión
  • URL de encuestas personalizadas

Las reseñas más útiles sobre Survey55

Really easy and looks great!

Traducir con Google Revisado el 27/10/2016
Tayler Robinson
Growth Hacker
AssiSTANCE
Software informático, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente del revisor 
Source: asdf
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: I'm a growth hacker for a small startup and we are always looking for a way to get feedback. I can typically use the feedback to send to our UX/UI team, for testimonials, and improving home page copy. Since I like to write in our customer's voice I wanted to talk to customers. Since it isn't super scalable to get on the phone with everyone, even though we did that for some customers, we put out a survey.
'We used two surveys targeting one-time visitors and long time users. The information we got back was beyond helpful. It was exciting to get the Slack updates with the feedback instantly from the surveys. It's also nice to see at a quick glance if the feedback is positive or negative.
I set it up all myself (and I'm no where near technical) didn't have to ask my developers for anything else (thank goodness), and we actually got a few compliments/questions about how good the survey looked. To sum it up - very easy to use and expect tons of feedback that you can access pretty quickly. pros
Very simple
Easy to install (and you don't have to since there are options to just link to survey or email)
Integrations with slack and other tools
Good templates
cons
Only one survey design - but it looks good and pretty much every survey company has 1 design

Puntos a favor: Very simple
Easy to install (and you don't have to since there are options to just link to survey or email)
Integrations with slack and other tools
Good templates

Puntos en contra: Only one survey design - but it looks good and pretty much every survey company has 1 design

Helped us optimize eCommerce site - grew conversions 113% in 14 days

Traducir con Google Revisado el 26/10/2016
Ash No
Founder
SF Rugs
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente del revisor 
Source: asdf
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: We're running a vintage home decor eCommerce site. So we sell one off, high priced products (~$1K AOV) that take a lot of work to get sold. We weren't meeting our conversion targets and after changing a lot of things, emailing customers for feedback (with no success), and using all kinds of tools to figure out the problem (like Google Analytics, Inspectlet, CrazyEgg, etc.) we needed some qualitative data. So we created a few surveys with Survey55. I'm going to be honest - I was really drawn to how pretty the surveys looked, but was surprised at how incredibly easy it was to get such amazing feedback. To help us figure out our conversion problem, we used a number of different surveys through our optimization process. We used a different survey per type of page, so on our product pages we used a survey to ask what is stopping them from buying. On our home page we asked what they were looking for?
On exit intent we asked what's missing from the page?
We also used it to grow our email list - because we added that field to our surveys. This gave us the opportunity to email people for more feedback and follow up. All in all, I'd say Survey55 is easy, good looking (which gets more people to answer the survey), and the data is invaluable. It's nice to have the automatic neutral/positive/negative meter so we know right away which responses to address first. I can honestly say it's one of the tools that has changed our business.

Puntos a favor: Nice looking
Ease for End Users
Easy to Install/Use
Usefulness
Good Analytics

Puntos en contra: Email Alerts for responses could be better

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