CleverTap

¿Quién usa CleverTap?

El servicio está orientado a las empresas que buscan crear experiencias excepcionales de clientes aprovechando el análisis en tiempo real y personalizando las estrategias de participación a gran escala.

¿Qué es CleverTap?

CleverTap es una solución poderosa de marketing móvil que ayuda a los especialistas en marketing a crear estrategias diferenciadas de participación del cliente que garantizan el crecimiento. Todos los días, miles de marcas continúan estableciendo relaciones valiosas con sus clientes utilizando la Plataforma Inteligente de Marketing Móvil de CleverTap, la cual brinda información procesable y en tiempo real para crear experiencias increíbles para los clientes.

Información sobre CleverTap

CleverTap

https://clevertap.com/

Fundada en 2013

Vídeo de CleverTap
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Resumen de precios de CleverTap

CleverTap dispone de una versión gratuita y ofrece una prueba gratis.


Versión gratuita

Prueba gratis

CleverTap: implementación y asistencia

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web

Formación

  • En persona
  • En vivo en línea
  • Seminarios web
  • Documentación

Funciones de CleverTap

  • Análisis del embudo
  • Análisis por cohorte
  • Asignación de canales
  • Notificaciones push
  • Pruebas A/B
  • Seguimiento de desinstalaciones
  • Seguimiento de eventos integrados en aplicaciones
  • Seguimiento de ingresos
  • Seguimiento de retenciones

Lista completa de Herramientas de analítica móvil

  • Análisis de páginas web
  • Análisis predictivo
  • Asignación de canales
  • Cartografía del viaje de cliente
  • Métricas de redes sociales
  • Métricas de rendimiento
  • Panel de comunicaciones
  • Pruebas A/B
  • Seguimiento de campañas
  • Seguimiento del ROI

Lista completa de Herramientas de análisis de datos de marketing

  • Análisis y seguimiento del ROI
  • CTA personalizables
  • Campañas de goteo
  • Contenido dinámico
  • Evaluación de clientes potenciales
  • Inteligencia de ventas
  • Marketing de búsqueda
  • Marketing social
  • Pruebas A/B
  • Páginas de aterrizaje y formularios web
  • Segmentación
  • Seguimiento de visitantes de la web

Lista completa de Herramientas de automatización de marketing

  • Asignación de canales
  • Concursar por sms
  • Cupones
  • Marketing basado en la localización
  • Marketing por correo electrónico
  • Mensajería de texto
  • Notificaciones push
  • Segmentación contextual
  • Supervisión de la implicación

Lista completa de Herramientas de mobile marketing

  • Análisis
  • Geofocalización
  • Notificaciones de expiración
  • Notificaciones móviles
  • Notificaciones visuales
  • Notificaciones web
  • Programación de notificaciones
  • Pruebas A/B
  • Segmentación contextual
  • Segmentación de campañas
  • Segmentación de dispositivos

Lista completa de Herramientas de notificaciones push

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Opiniones de CleverTap

Todas las opiniones

Calificación general

4.5/5

Evaluación media

Facilidad de uso 4.4
Atención al cliente 4.6
Funcionalidades 4.4
Relación calidad-precio 4

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Keyur S.
Business Development Lead
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 29/10/2017

"Perfect for Analytics & Engagement"

Puntos a favor: We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively.
They have a fantastic customer success team that has been very responsive to all our calls and emails.

Contras: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 29/10/2017
Shakti S.
Product and Usage Analytics
Entretenimiento, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 11/9/2017

"Power Infra and Realtime Engagement"

Puntos a favor: I have been using CleverTap for over three years now. We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability. CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.

Contras: Well, with the scale they have managed to create, they need more manpower! Irony is, they have managed creating an impact with very few talented resources.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 11/9/2017
Nikhil R.
developer
Software informático, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    3 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    3 /5
  • Asistencia técnica
    3 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 14/1/2018

"To successfully get the most effective and productive Business Intelligence Software for your work."

Comentarios: The data is then presented in an easy to digest form showing how many people had positive and negative experience with CleverTap. With that information at hand, you should be equipped to make an informed buying decision that you won't regret.Customer support is fantastic. I've been sending tons of questions to their technical expert during our integration phase and she never failed to respond within an hour (a couple of hours max), or jump on a call to further assist.I like that it provides me with valuable data about users and there are lots of options to sort the user base and filtering actions. This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.

Puntos a favor: Great real-time analytics and engagement too, Open culture, competent colleagues and flexible work hours, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.The results have been amazing. Analytics and engagement in a single package is wonderful.Real-time insights and analytics, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.

Contras: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.Responsiveness to 3rd party API structures and calls. User profile speed of operation has been solved now, It can be hard to understand what some numbers mean within the system and what it measures. It would be great if they could add more explanation.

  • Fuente de la reseña 
  • Publicado el 14/1/2018
Usuario verificado
Vice President - Growth
Internet, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 8/10/2018

"A powerful and comprehensive platform for user engagement"

Puntos a favor: Have been using clevertap for 3+ years now. It's the one tool that a marketer or product manager would use everyday to track campaign performance, user analytics, conversion rates, daily actives etc. It's very powerful and can process millions of data points in a matter of seconds. They have added a lot of new features that makes it at par with international level products in this domain, yet at a much cheaper price.

Contras: It's just become a bit costly now for smaller companies. Also, it could do better with paid marketing tracking, competitor app or industry benchmarks etc. within the tool.

  • Fuente de la reseña 
  • Publicado el 8/10/2018
Sudhama B.
CEO
Ha utilizado el software durante: Más de un año
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 5/9/2017

"It's a great product, pretty easy to integrate and start tracking user behaviour."

Puntos a favor: It's quite easy to get up and running with and you can start tracking user events up front. It was easy to set up tracking uninstalls as well We also really like how you can create these campaigns to show in app custom popups without pushing any code. Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX. Even though this is about the software, we have to add that they have a very helpful team. There's a wonderful person by the name of Sumitra, who gave us the support we needed. All in all, very useful !

Contras: Some dashboard sections could have been a bit better defined. For example, we'd like to have seen uninstalls easily and then quickly identify who uninstalled. Similarly, i wish you could have the ability to create a view of the most important metrics and the dashboard would default to those settings when you logged in.

  • Fuente de la reseña 
  • Publicado el 5/9/2017