--- description: ¿Qué es y para qué sirve Inngenius PMS? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Inngenius PMS? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Inngenius PMS](/software/155801/inngenius-pms) # Inngenius PMS Canonical: https://www.capterra.mx/software/155801/inngenius-pms Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/155801/inngenius-pms?page=2) > Software de hotel basado en la nube con motor de reservas, puntos de venta (POS), servicio de limpieza, motor de reservas, conexiones de canales directos a los principales OTA > > Veredicto: 30 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Inngenius PMS? Cualquier hotel que quiera usar un servidor de pago que tenga todas las características, pero a un precio más bajo, con una mejor atención al cliente y más fáciles de usar. El sistema puede ser tan simple o complejo como el usuario quiera que sea. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 30 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 5.0/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Inngenius - **Ubicación**: Magnolia, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 4.50 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Asistencia al cliente - Automatización de marketing - CRM - Creación de informes/análisis - Facturación - Gestión de calendarios - Gestión de empleados - Gestión de promociones - Gestión de reservas - Gestión de reservas - Gestión de tasas - Gestión del mantenimiento - Integración de GDS y OTA - Inventario de salas - Notas de reserva - Procesamiento de pagos - Punto de venta (POS) - Reserva en línea - Reservas de grupo - Tarificación dinámica ## Integraciones (en total: 2) - PayPal - authorize.net ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.mx/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.mx/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.mx/directory/20032/reservations/software) - [Software de gestión de canales para hoteles](https://www.capterra.mx/directory/31615/hotel-channel-management/software) - [Software para moteles](https://www.capterra.mx/directory/32584/motel/software) ## Alternativas 1. [Cloudbeds](https://www.capterra.mx/software/158839/cloudbeds) — 4.3/5 (341 reviews) 2. [Newbook](https://www.capterra.mx/software/144942/newbook) — 4.6/5 (45 reviews) 3. [Little Hotelier](https://www.capterra.mx/software/144307/little-hotelier) — 4.0/5 (220 reviews) 4. [Hotelogix](https://www.capterra.mx/software/76374/hotelogix) — 4.4/5 (251 reviews) 5. [RMS](https://www.capterra.mx/software/208061/rms-cloud) — 4.4/5 (412 reviews) ## Opiniones ### "Awesome software for small property\!" — 5.0/5 > **Holly** | *24 de enero de 2019* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The software is easy to use and the customer service is stellar. For a company our size, and for the price, we have found Inngenius to be a great value. > > **Puntos en contra**: There are some features on a few of the reports and guest look-up that I wish were set up a little different. Being able to sort by, or look up by certain fields would be nice (without having to download to excel). But, honestly, this is not a major issue. > > We "inherited" Inngenius when we purchased two years ago. With a new business and new software, we had a lot of questions and they were incredibly helpful. Thorough as well as timely. We really appreciate the assistance we received. ----- ### "Great Hotel Booking And Channel Manager Software" — 4.0/5 > **Nancy** | *12 de enero de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I had been with another booking software but even after working with them for over a year, I was still having difficulty understanding how to use their program. Well I started looking around and found Inngenius. They gave a trial period and I found that even within the trial period I was able to use AND understand how to use their system. It is that easy to use. The personal customer care was incredible and very responsive. They go out of their way to make sure your issues are attended to. They also continue to add features to the software like an affiliate program, coupon codes and pre-authorization of credit cards which has been incredibly helpful. Another great feature is the ability to add several POS operations. Such as a gift shop and a lunch counter which can then be added to your guests bill or paid at the location separately. You will definitely be a happy camper with this product. > > **Puntos en contra**: There is one more feature I would really appreciate and that is an integration with third party auto-responders like GetResponse, MailChimp and Constant Contact. They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests. > > This is definitely a program you will enjoy using and want to recommend to others. ----- ### "Since August 2014" — 3.0/5 > **Merlyn** | *12 de enero de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very easy to used, good technical support. > > **Puntos en contra**: I would like that before any update, send a video of the changes. > > I looked all over internet for a PMS that fits my small lodge and Inngenius was perfect for us, I tried others before and I was never happy, once I start using Inngenius I liked and been using it ever since. ----- ### "All-In-One System for your hotel" — 5.0/5 > **Ceema** | *8 de enero de 2019* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: High Quality All-In-One system. Easy to use, fast, very affordable \& great customer service. Extensive Reporting capabilities. You can setup the rates for 23 months in 1 screen. Have capability to setup rules for Yield Management. > > **Puntos en contra**: I would like to see improvement in the booking engine to be on par with OTAs or other PMS providers. Would prefer to show rates only for the date selected. Would also like to see capability to have promo codes. > > Overall an awesome system, with great customer support and unbeatable price. ----- ### "Easy to use, good and responsive customer service, value for the money" — 5.0/5 > **Arber** | *18 de febrero de 2017* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use. Great customer support. They improve upon the software periodically adding new cool stuff. > > **Puntos en contra**: I would like for them to increase the number of xml connections with other OTAs > > Software: easy to use, visually likable, gets the job done, good statistics reports. Useful for small and mid-size properties. Customer Service: April and Seth are very supportive and helpful for any questions that you have. They are very patient and understanding even if some questions from end users are retarded :) which is a huge plus in today's customer support era. Value for money: very well priced. It gets the job done and saves you many hassles Overall: would recommend to all my colleagues and have done so far\! Starting with only one property have recommended to 5 other property-colleagues which now use Inngenius ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/155801/inngenius-pms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/155801/inngenius-pms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados