Por Post Planner
Valoración media88 reseñas
- En general 3.5 / 5
- Facilidad de uso 4 / 5
- Atención al cliente 3 / 5
- Funciones 3.5 / 5
- Relación calidad-precio 3.5 / 5
Detalles del producto
- Precio de partida $3/mes
En la nube, SaaS, web
Datos del proveedor
- Post Planner
- Fundada en 2011
Sobre Post Planner
Makes it easy to find & share amazing content consistently-to get predictable, measurable, & remarkable results on social media.
Funciones de Post Planner
- Enfoque en grupo objetivo de clientes
- Filtrado por palabras clave
- Gestión de contactos
- Gestión de contenidos
- Gestión de varias cuentas
- Programación de publicaciones
- Publicaciones automatizadas
- Seguimiento de conversión
Las reseñas más útiles de Post Planner
Revisado el 20/9/2018
JUST. STAY. AWAY.
As I said, any positives that Post Planner may have brought to our businesses were outweighed by their lack of transparency when it comes to billing, and their absolute disregard for their customers. We ended up tied down to a platform that we now hated using for another 16 months after our last payment was taken.
If you're looking for a social media scheduling platform, do yourself a favor and look elsewhere, unless you enjoy giving your money away and being treated like cr*p by customer support.
Puntos a favor: We started using Post Planner in 2015 to accelerate my wife's online business and social media reach. Their scheduling features are good. I used it for my own FB and Instagram channels as well, and the ability to quickly find content does add some value to the platform... but their shady billing practices outweigh any positives I can think of.
Contras: It wasn't the app itself that was the issue, but after we had signed up for it, Post Planner did a few changes to their pricing structure that weren't communicated very clearly. We ended up on an annual plan (no complaints there) more expensive than what we'd originally signed up for (some complaints here), and then realized that we had been charged for another year of use, 4 months PRIOR to the plan running out, with no option to cancel or get a refund. Numerous emails to customer support returned the same response that many other users report: "It's in our terms and conditions, so you're s**t out of luck." Not quoted verbatim, but the overall message was very clear - Post Planner prefers to hold on to customers' money than to the customers themselves.
Revisado el 3/6/2017
Great Feature Set For Bargain Price
Puntos a favor: It seems like most reviews are from people who had issues after cancelling their subscriptions. As a current user, I have no experience or feedback to offer regarding that. What I love about Post Planner is the ability to schedule my Facebook, Facebook Groups, and Twitter posts so that only certain types of content go out at certain times AND the posts are then added back to the end of the queue (if you set them to). The only other tool I've seen that does this comes in at a SIGNIFICANTLY higher price point (albeit with more features, but Post Planner is a great option for those of us on a budget!). I also love that I can save my favorite Facebook pages and easily share their content by adding it to my queue directly through Post Planner (doing this manually is a pain, having it within Post Planner is amazing). Maybe they suck when it comes to billing and cancellations, but as far as the actual app goes, I'm very happy with it!
Contras: There can be a bit of a learning curve when it comes to setting up your schedule and maintaining your queue. It's not HARD, per se, but little things get changed easily without realizing it, so you have to know what to be on the lookout for.