--- description: ¿Qué es y para qué sirve Post Planner? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Post Planner? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de marketing en redes sociales](/directory/30781/social-media-marketing/software) > [Post Planner](/software/155854/post-planner) # Post Planner Canonical: https://www.capterra.mx/software/155854/post-planner Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.mx/software/155854/post-planner?page=2) > Herramienta de marketing en redes sociales basada en la nube que ayuda a las empresas con el descubrimiento de contenido, la programación de publicaciones y el seguimiento del rendimiento. > > Veredicto: 191 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Post Planner? Herramienta de marketing en redes sociales que ayuda a empresas de todos los tamaños con la planificación de contenido, la programación de publicaciones y el seguimiento del rendimiento. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 191 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Post Planner - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 9.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino tradicional, español, francés, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués, turco, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Análisis de campañas - Automatización de marketing - Creación de informes y estadísticas - Creación de informes/análisis - Etiquetado - Gestión de campañas - Gestión de contenidos - Gestión de varias cuentas - Herramientas de colaboración - Integración de redes sociales - Marketing multicanal - Marketing social - Mediateca - Programación de publicaciones - Programación de publicaciones - Promoción social - Publicaciones automatizadas - Seguimiento de la participación - Supervisión de redes sociales - Varias campañas ## Integraciones (en total: 5) - Canva - Instagram - Meta for Business - Pinterest - Twitter/X ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Herramientas de marketing en redes sociales](https://www.capterra.mx/directory/30781/social-media-marketing/software) ## Categorías relacionadas - [Herramientas de marketing en redes sociales](https://www.capterra.mx/directory/30781/social-media-marketing/software) - [Herramientas para gestionar redes sociales](https://www.capterra.mx/directory/30939/social-media-management/software) - [Herramientas de automatización de marketing](https://www.capterra.mx/directory/6/marketing-automation/software) - [Herramientas de social network](https://www.capterra.mx/directory/10043/social-networking/software) - [Herramientas de marketing de contenido](https://www.capterra.mx/directory/30796/content-marketing/software) ## Alternativas 1. [Publer](https://www.capterra.mx/software/177145/publer) — 4.8/5 (900 reviews) 2. [Instagram](https://www.capterra.mx/software/210721/instagram) — 4.7/5 (5144 reviews) 3. [Hootsuite](https://www.capterra.mx/software/121701/hootsuite) — 4.4/5 (3795 reviews) 4. [Zoho Social](https://www.capterra.mx/software/159351/zoho-social) — 4.7/5 (3388 reviews) 5. [Buffer](https://www.capterra.mx/software/143492/buffer) — 4.5/5 (1491 reviews) ## Opiniones ### "JUST. STAY. AWAY." — 3.0/5 > **Jerry** | *20 de septiembre de 2018* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: We started using Post Planner in 2015 to accelerate my wife's online business and social media reach. Their scheduling features are good. I used it for my own FB and Instagram channels as well, and the ability to quickly find content does add some value to the platform... but their shady billing practices outweigh any positives I can think of. > > **Puntos en contra**: It wasn't the app itself that was the issue, but after we had signed up for it, Post Planner did a few changes to their pricing structure that weren't communicated very clearly. We ended up on an annual plan (no complaints there) more expensive than what we'd originally signed up for (some complaints here), and then realized that we had been charged for another year of use, 4 months PRIOR to the plan running out, with no option to cancel or get a refund. Numerous emails to customer support returned the same response that many other users report: "It's in our terms and conditions, so you're s\*\*t out of luck." Not quoted verbatim, but the overall message was very clear - Post Planner prefers to hold on to customers' money than to the customers themselves. > > As I said, any positives that Post Planner may have brought to our businesses were outweighed by their lack of transparency when it comes to billing, and their absolute disregard for their customers. We ended up tied down to a platform that we now hated using for another 16 months after our last payment was taken. If you're looking for a social media scheduling platform, do yourself a favor and look elsewhere, unless you enjoy giving your money away and being treated like cr\*p by customer support. ----- ### "My Right Hand" — 5.0/5 > **Danielle** | *30 de abril de 2022* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I use this daily for the 19 accounts I manage. It's value for money\! > > **Puntos en contra**: The part I like least is not being able to schedule stories or reels. Not to pleased with the change in how you find content that has occurred over the last week. > > My experience has been exceptional. Always get feedback and help when needed. ----- ### "Why did I never know about this?\! (TREASURE FOUND\!)" — 5.0/5 > **Andrew** | *5 de marzo de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Uh, well everything\! I was doing this process by hand and posting to various social media platforms and this is BAM done. So much time savings and the price can't be beat in the marketplace. I am thrilled to be using it and it has really freed up my time and allowed me to actually plan ahead\! That's huge\! > > **Puntos en contra**: I'm new at the interface so I can only say that when I recycle posts I'd like to see them shown in my posting calendar so I don't duplicate - but I'm thinking I'm probably doing something wrong. > > Fast response - super great service - and really feel like I'm heard and valued. In a small nonprofit having PostPlanner is like having another employee\! A huge thank you for answering all my questions and really working with me to make this work for us\! ----- ### "Buyer Beware. Untrustworthy. Policy of charging three months in advance with no refund is just not good business." — 1.0/5 > **Michelle** | *8 de noviembre de 2016* | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: There are no pros. The quality of the service is low, my engagement did not go up, I received my first spam complaint in over 5 years of working with social media for business. > > **Puntos en contra**: Product usefulness is low, the cost is high, billing policy is unnecessarily unfair at best and unethical at worst. > > A company worth its salt would not have to employ a policy of charging for their service three months in advance of the renewal date with no email notice and NO possibility of a refund. Oh - but that's in their terms around the 1300 word mark so read carefully and buyer beware\! This company is a great example of how unethical companies take advantage of consumers. I manage several social media accounts and purchased a membership for $60 in Feb 2016 because their advertising promised that I could generate more posts for my clients with increased engagement in a shorter amount of time. During my first trial, I was not very impressed with the quality of the posts but was not ready to totally give up. Months later I got a chance to go back to it. I really put a lot of time and effort this time into pouring through post, article, and other suggestions to find something of value that wasn't just "fluff." Many of the posts and article suggestions were too generic or not appropriate for use with business social media accounts. I could only use about one of every 15-20 posts I had to look at. When I tried to save custom searches, they ended up mostly producing ZERO suggestions with any stars (more stars indicate higher levels of predicted engagement). I have clients in several different industries, so it is quite odd that nothing popular could be found for any of my custom searches. It was all - "have a great day" puppies, and "you can do it" cats. Anything that wasn't along those lines would not ever have any stars. Now I know there is popular content for the industries I serve since I work in social media every day. I did end up posting some of these silly "fluff" posts because PostPlanner promises that your engagement will go up. Not only did I get less engagement from their posts, I got my first spam complaint on facebook :( I decided that I had burned through way too much time with this program and I had a few more months until it expired so I set a reminder to give it one more shot before I canceled. Lo and behold, in November 2016, I was charged $93.37 by PostPlanner. I was taken by surprise. "This must be a mistake," I thought. I was in no way prepared or willing to pay anything for this silly service let alone almost $100\! I do a lot of commerce over the internet and am even a web hosting vendor myself. So I think, "No Problem." I figured I would just tell them I didn't intend to purchase the service renewal and request a refund. SURELY, that would not be a big deal since THERE IS NO MONEY OUT OF THEIR POCKET and since it goes through PayPal, it would literally take seconds to log in to PayPal and click the "Refund" button (as I know from personal experience with my business). But I was denied stating that their plan renews anytime within 90 days before your due date and it is NON-REFUNDABLE once it goes through. After a few emails back and forth (which were obviously boilerplate because I see the same responses on this site), the last correspondence is (and I quote): "Hi Michelle- I'm very sorry you are unhappy. Our policies are very clear in our terms. Regards, Leeann" Yes - it IS stated in their policy. This policy is accessible from a link at the bottom of their website and start at about word 1200. Some will argue that it is my fault and I did not read the 73 paragraphs consisting of over 5600 words outlining all of the terms in the middle of my work day when I was trying to increase my productivity. And they would be correct. But I am also a business owner and a very active online consumer. I believe that we should be able to have just a little tiny bit of trust when we make a purchase. When a company puts some very non-standard early billing terms in their agreement that have no reason or justification and just plain don't make sense, it seems like it is only a sorry tactic to increase their revenue. I have in the past refunded fees charged for something (that did not cost me anything) if there was a misunderstanding. Even if it was clear in my terms. This is so rigid and outside of my business experiences over the last 15 years. Personally, I go above and beyond to make sure my customers understand their billing\! If I had to charge three months in advance for something, you better believe I would send an email or something. Just so I wouldn't have to deal with all of these bad reviews if for nothing else\! This is just bad business and very unethical to me. I have never in my life heard of charging someone so far in advance for a virtual service and then refusing refunds\! This is why I am writing this. This is so obviously an attempt to rip people off. ----- ### "One of the best scheduling tools" — 5.0/5 > **Makai** | *1 de abril de 2025* | Arte y artesanía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use Lots of different options and tools > > **Puntos en contra**: A few more optiion on the Excel upload would be good but it's a minor grumble. ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.mx/software/155854/post-planner?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/155854/post-planner) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados