Flipdish

Software alternativo a los portales de comida a domicilio

Puntos a favor:

Si tienes repartidores y no necesitas estar en la aplicación de Just Eat, Deliveroo, Glovo o Uber Eats, es tu alternativa deseada, no pagas un % altísimo por cada pedido, sino que pagas por mes una cuota fija.

Contras:

Que puedas meter empresas localizadoras de ultima milla pero tengas que pagar un extra... No creo que les cueste tanto hacer llamadas a la API para ir viendo por donde va el envío.

Excellent support and customer service

Comentarios: Our website and online ordering is powered by Flipdish

Puntos a favor:

Customer service is excellent; issues I have had in the past have been responded to in a friendly and helpful way, especially by a very efficient [SENSITIVE CONTENT HIDDEN]. Many previous concerns such as daily sales printouts etc have been addressed with the introduction of a new flipdish terminal that makes everything very straightforward now.

Contras:

There are one or two small things we would like updated, such as subtotal on order receipts before discount so we can check against till readout, but as Flipdish have been generally very responsive to feedback we're hoping to see small tweaks like this soon.

Chipmongers App on Flipdish

Comentarios: We have an excellent performing consumer App thanks to Flipdish bringing in sales for our customers daily and weekly.

Puntos a favor:

Great support and business understanding from the Team in Flipdish which made the setup and implementation easy when it came to our App. The software is rock solid and very stable, the Admin is easy to use and intuitive and from a consumers point of view the Flipdish App is the best on the market, getting the consumer to order in just a few short steps and makes the payments option seamless and secure.

Contras:

Nothing we have found not to like in this software in 4 years of using the App.

Stay well clear of these scoundrels!

Contras:

My advice stay well clear from this company called “Flipdish” Completely destroyed our established restaurant, nothing works seamlessly as they promised before signing up.
No one takes responsibility and you’ll have to deal with all their technical issues yourself, Such a stressful experience, wish I had never signed up. 
I had to just quit after investing in their start up fees and overpaying paying for tablets and printers, I had been dragged along for over two months with lies, what a relief to leave Flipdish.

Perfect takeaway app

Comentarios: Without question the best part of Flipdish is their customer service, and ease of access to that service. Superb from start to finish and you’re treated like you matter and not just another client. The app itself has 100% uptime and I haven’t received any negative customer feedback about it.

Puntos a favor:

The flexibility and speed at which items can be added / removed to the menu, and instant push notifications are brilliant for directly communicating with customers.

Contras:

A personal dislike for me is that I am not a fan of how the menu is laid out and that the menu is automatically collapsed. That means when a customer adds something, and you go back to the menu, you’re doing a lot of scrolling. A better solution to my mind is having menu subtitles a customer can click on, which opens / closes that section of the menu.