Quick Base

Comentarios: I have used Quickbase for about 2 years now, and I have needed to create the application for my company from scratch.
After having dabbled with the likes of designing a SQL or Access database, to creating a seemingly easier FileMaker application, Quickbase ended up winning those, hands down. From a UI/UX perspective, Quickbase is a very intuitive products. You will immediately notice the attention to detail in designing this product the very first time you run into an error in a formula, or any design element. All feedback from the application is so detailed to the point where it practically resolves the issue for you. No other application has ever done that for me. Furthermore, it allows even a non-technical user create fairly complex applications that are far from achievable using a normal database product. Even if you are looking to create certain more advanced functionality in Quickbase, for instance, interacting with other applications via the API, you have native connectors within Quickbase which is constantly growing, and you can use applications like Zapier to further than integration without requiring any programming knowledge. I can write about the benefits of this application for pages, but, I will just say that, if you are drowning in Excel sheets to run your business, and have no way to link your data in an elegant way, do yourself a favor, and check out Quickbase for this purpose.

Puntos a favor: - Easy of use (Great UI/UX)
- Flexible Interface
- Scalable
- Supports a full API for integration to virtually any other application
- Allows for scaling to a multi-user application, allowing for complex workflows to match business process.
- It's a mature product, which means that you would hard pressed to ask a question that hasn't already been answered by one of the Quickbase geniuses in the community forums.
- The community support is fantastic, and their support is very quick and efficient.

Contras: - Reports are not easily formattable. So, if you want to send out reports to your clients, or internally within the company, you would have to resort to 3rd party tools to allow for such functionality.
I'm hoping that Quickbase will work on this particular aspect of their reporting in future releases.

Comentarios: It’s a good service but i think there’s a lot to improve. I see companies switching to more systems/software that integrate quickbase and service now into one easier to use application.

Puntos a favor: Once you got the hang of it it was easy to use. It’s great to be able to set timelines to each project and being able to implement templates helps make the process quicker.

Contras: This software lacks a lot of features that should be integrated and contacting support can be a pain. This software would be ideal if it intertwines more aspects that would allow users to send information to others and let other users access features and timeframes. We had to print out each form and attach them which was very old school and time consuming.

Comentarios: Our company inputs all inventory held for sale and accumulates cost of goods per inventory piece so the margins are easily tracked

Puntos a favor: Powerful database to store and analyze data. Our company customized the platform to align with the business needs.

Contras: The reports are clunky and not intuitive to customize. Sometimes several reports must be pieced together and downloaded to Excel to obtain the data needed.

Comentarios: Has truly been excellent the majority of the time. Minor hiccups, like anything, along the way, but now we have a good plethora of applications and functionalities spread across a growing company and QB has adapted well and increased their response time with any issues identified. It has been a while since any sort of major incident has come up.

Puntos a favor: The flexibility, ability to query reports on demand, employee tracking, internal applications that are able to be built off QB, along with many other internal applications. Able to easily code alerting to employees based on alerts, allow them to manage assignments and tasks, keep track of their projects and schedule, and ultimately save our company money.

Contras: Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase. There is only so much you can troubleshoot before waiting on QB.

Comentarios: Quickbase does not offer a phone number for customer service and sometimes take days to respond to e-mails. I often seem to know more about the program than the service representative I get - my boss says if I stay on the phone long enough with Quickbase I will figure a way around the problem while they tell me all the reasons something can't be done. I have found you can't respond to the surveys they send honestly if you want any help next time. The rep will scold you about how it negatively impacts their career and will likely not pick your email next time which means you wait that much longer before you get help next time. The reps like to call after office hours so they can show they attempted to respond quickly but you get no real help. The table-to-table relationships are so convoluted you will need a half-dozen fields and a weird relationship table to get information from one table to another, and then it won't arrive the way you want: It may be a drop-down that you have to click on four different fields to get the info from the other table. Ever need a simple number generator (x+1) for invoice numbers, job numbers, etc? Go somewhere else or hire someone to build you one (Excel users will cry). You get the response: we are working on that.
Bottom Line: when developing a management program you will have time-sensitive issues that will make you wish for something better.

Puntos a favor: Cloud-based program.

Contras: Convoluted, poor customer service, slow loading tables.