Dynamics 365
Por Microsoft
¿Quién usa Dynamics 365?
Los planes de Office 365 pueden adaptarse a casas, personas o incluso empresas.
¿Qué es Dynamics 365?
Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
Información sobre Dynamics 365
Microsoft
https://dynamics.microsoft.com
Resumen de precios de Dynamics 365
Dynamics 365 no está disponible en versión gratuita y no ofrece prueba gratis. La versión de pago de Dynamics 365 está disponible a partir de USD 190.00/mes.
Precio inicial
USD 190.00/mes
Versión gratuita
No
Prueba gratis
No
Implementación
Instalado: Mac
En la nube, SaaS, web
Instalado: Windows
Funciones de Dynamics 365
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Opiniones de Dynamics 365
Mostrando 5 de 3730 opiniones
Fernando M.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades5/5
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Asistencia técnicaSin valoración
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Relación calidad-precioSin valoración
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 17/3/2020
"Gran herramienta"
Comentarios:
Uso diario para mantener integrados a todos los involucrados en las oportunidades.
Es sencillo dar de alta las cuentas, los clientes y las oportunidades
Puntos a favor: Permite llevar el seguimiento de las oportunidades con todos los involucrados
Contras: Me gustaría mayor facilidad de integración de los contactos que ya se tienen en LinkedIn o en Outlook
- Fuente de la reseña
- Publicado el 17/3/2020
Kamila A.
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Valoración global3/5
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Facilidad de uso2/5
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Características y funcionalidades3/5
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Asistencia técnica3/5
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Relación calidad-precio2/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 25/4/2020
"Observaciones"
Comentarios: Lo uso todos los días en mi laptop del trabajo y me va bien
Puntos a favor: La facilidad de modificar mi sistema sin tantas restricciones
Contras: Fragilidad del sistema contra los virus digitales.
- Fuente de la reseña
- Publicado el 25/4/2020
Ty C.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 15/11/2019
"Dynamics in a league of it's own"
Comentarios: I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.
Puntos a favor: I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge. From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation. Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.
Contras: I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.
- Fuente de la reseña
- Publicado el 15/11/2019
Timothy J.
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Valoración global4/5
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Facilidad de uso3/5
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Características y funcionalidades4/5
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Asistencia técnica3/5
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Relación calidad-precio4/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 1/2/2020
"Dynamics 365 Customer Engagement/Field Service are robust CRM and CMMS options"
Comentarios: I have used CRM in D365 for a number of years, but have been recently through a reimplementation as the FieldOne Sky product was replaced with Field Service. This was a challenging project, but proved successful. We adopted the unified interface early on so had to deal with some bugs, but didn't want a lot of retraining right after implementation with the interface change.
Puntos a favor: The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).
Contras: With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.
- Fuente de la reseña
- Publicado el 1/2/2020
Youssef K.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 1/5/2020
"Easy to use CRM solution"
Comentarios: We've been using Microsoft Dynamics for a while now, we use it mostly to track customer support cases. Our Microsoft reseller helped us customize the CRM to our needs
Puntos a favor: What I like the most about Microsoft Dynamics is it's ease of use, the ability to easily track open cases and generate useful reports.
Contras: The cost per user could be one of the few cons compared to other cloud based CRM solutions
- Fuente de la reseña
- Publicado el 1/5/2020
