--- description: ¿Qué es y para qué sirve Lofty? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Lofty? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [CRM inmobiliario](/directory/30926/real-estate-crm/software) > [Lofty](/software/157457/lofty) # Lofty Canonical: https://www.capterra.mx/software/157457/lofty Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.mx/software/157457/lofty?page=2) > Chime es la solución de CRM, IDX (intercambio de datos de internet, por sus siglas en inglés) y generación de clientes potenciales que buscas. Chime es tu socio comercial. > > Veredicto: 127 usuarios lo han valorado con **3.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Lofty? Su mercado objetivo está compuesto por agentes, equipos y corredores que buscan impulsar su negocio con una organización mejorada, creación de informes precisos y sistema de automatización inteligente. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.9/5** | 127 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Lofty - **Ubicación**: Phoenix, China - **Constitución**: 2016 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, México ## Funciones - Alertas y notificaciones - Comentarios/notas - Correspondencia cliente/propiedad - Creación de informes/análisis - Cualificación de leads - Gestión de calendarios - Gestión de clientes - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de documentos - Gestión de flujos de trabajo - Gestión de la comunicación - Gestión de listados - Gestión de tareas - Gestión del pipeline de ventas - Importación y exportación de datos - Marketing por correo electrónico - Panel de actividades - Plantillas de correo electrónico - Programación de citas - Segmentación - Seguimiento de interacciones - Third-Party Integrations ## Integraciones (en total: 15) - BoldTrail Back Office - BombBomb - Calendly - Docusign - Follow Up Boss - Gmail - Google Calendar - Google Contacts - Mailchimp - PandaDoc - SkySlope - Slybroadcast - Zapier - Zillow Rental Manager - dotloop ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [CRM inmobiliario](https://www.capterra.mx/directory/30926/real-estate-crm/software) ## Categorías relacionadas - [CRM inmobiliario](https://www.capterra.mx/directory/30926/real-estate-crm/software) - [Software inmobiliario](https://www.capterra.mx/directory/20049/real-estate-agency/software) - [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software) - [Software de seguimiento comercial](https://www.capterra.mx/directory/32744/sales-tracking/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.mx/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 2. [CINC](https://www.capterra.mx/software/152829/cinc) — 4.1/5 (248 reviews) 3. [BoldTrail](https://www.capterra.mx/software/176447/BoldTrail) — 4.4/5 (563 reviews) 4. [TOP PRODUCER](https://www.capterra.mx/software/152143/top-producer-crm) — 4.0/5 (323 reviews) 5. [BoomTown](https://www.capterra.mx/software/151892/boomtown) — 4.5/5 (239 reviews) ## Opiniones ### "Frustrated New Lofty User" — 3.0/5 > **Jim** | *28 de enero de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: I like that Lofty is linked with Engle \& Völkers. I am disappointed that a luxury brand with great customer service has not chosen a CRM with similar qualities > > **Puntos en contra**: I am the owner of an Engle \& Völkers franchise. I have been trying to learn how to use Lofty for a year and a half. Customer support is slow and they rarely answer the question asked. It is mind boggling. I have asked numerous times to be in touch with someone who can share a simple overview and I'm told that does not exist. I am show the various online classes I can take. I have tried those... I need an hour with someone to show me how to use this as an owner. Our leads do not always come through clearly. It takes weeks to find a solution and then another problem occurs. I am exhausted trying to learn the system. Our sales advisors ignore it as it doesn't help them. I cannot advocate a tool to them that I don't understand. I am not a fan. > > It has been the worst part of my experience with Engel \& Völkers and I'm not sure why they require that we use Lofty. We wish there was a good CRM system. ----- ### "A perfect ally for real estate" — 5.0/5 > **Luis** | *28 de enero de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration and customization, there are some third party apps that can sync with it, giving you more control over things in one same place. > > **Puntos en contra**: Some features are limited outside the US, like the zip code thing to get listings, or mexican phone numbers cant register. > > Its been great, as an agent this is a great tool to keep your clients busy looking at listings while you know exactly what they are looking at. ----- ### "A solid no B.S. card" — 5.0/5 > **Andrew** | *1 de diciembre de 2021* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Just about everything is free, and what isn't you hardly notice. They have a version of a credit card that gains interest and affects your credit even though I don't have one yet. But I like how I can connect chime with any type of credit monitoring service, the syncing works with KEY bank which seems to be picky with whom they work with. Also I've noticed that half of the banks with debit cards don't wanna let you link the actual cards with services like Google pay so you can go contactless and with chime it's a piece of cake. > > **Puntos en contra**: Sometimes their customer service is a little hard to get threw to. I can always get someone it just takes a little while. And you get an additional savings account right off the bat whether you want it or not. It's not bothersome and your not forced to use it I just think it's a waste. > > It's so non-discriminant and easy to use that I've been using it for years and years and years personal and professionally. There referral services Straight up and pays out quickly I've hooked all my friends and family up. ----- ### "Been using since it was call Chime" — 4.0/5 > **Joshua** | *31 de octubre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: How easy it is to customize the system to all of your needs and likes. I do like the fact it comes with website customizations. > > **Puntos en contra**: The pricing is very high for the level of customer service I get. It usually takes a long time to solve issues > > Overall it has been pretty good. Like I said their pricing is high for any of their add ons. I wasn’t a fan of their social media ads they claim to create for you ----- ### "Would be fantastic, if only it reliably did what it's supposed to." — 2.0/5 > **Meghan** | *16 de enero de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Lofty offers so much, a near end to end solution for Realtors. If only it worked as it was supposed to. Fantastic search capabilities and attractive websites. > > **Puntos en contra**: Constantly plagued with issues, glitches and terrible customer support where tickets drag on for weeks or months. Prepare to be nickeled and dimed for endless features: AI Assistant? Extra. CMA tool? Extra. Home values? Extra. Smart plans are very technical and cumbersome to set up. AI assistant is robotic, unable to be instructed and unreliable. > > I've been using Lofty for nearly 5 years and spent more time resolving technical issues than I ever did using the software to run my business. There's not enough room here to cover the endless number of issues I've had with the it and there is never any quick resolution to question or issue. As of today, I've had over 100 leads missing for over a month. Sadly, this amount of time is not unusual. I had a ticket open for over 6 months trying to fix how an image was displaying on my homepage and there is almost no way to escalate an issue so you keep babysitting the ticket for weeks. The worst part is, once you've invested all the time and effort into building your website yourself, you are stuck because you cannot take it with you if you leave Lofty. I'm sick over it, I've agonized over leaving it because it really does offer so much - but it's come to a point where I'd probably be more efficient running my business with a rolodex and wall phone. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.mx/software/157457/lofty?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/157457/lofty) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados