Clearstream

Por Clearstream

5 / 5 33 reseñas
Clearstream

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¿Quién utiliza este software?

Churches and non-profits

Valoración media

33 reseñas
  • En general 5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 5 / 5
  • Características 4.5 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Precio de partida $9/mes
  • Versión gratuita
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En directo en línea
    Seminarios web
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • Clearstream
  • http://getclearstream.com
  • Fundada en 2009

About Clearstream

Web-based text messaging solution for churches and non-profits to make connecting with members, visitors, volunteers and staff simple.

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Funciones de Clearstream

  • Creación de informes/análisis
  • Códigos cortos
  • Envío masivo de mensajes de texto
  • Gestión de contactos
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Scheduled Messaging
  • Text-to-Win (mensajes de texto para participar en el concurso)
  • Contabilidad integrada
  • Directorio de miembros
  • Donaciones en línea
  • Gestión de compromisos de donación
  • Gestión de eventos
  • Gestión de pequeños grupos
  • Gestión de varias ubicaciones
  • Gestión de voluntariado
  • Integración contable
  • Portal de miembros
  • Registro de llegada de niños
  • Seguimiento de la asistencia

Las reseñas más útiles sobre Clearstream

Clearstream has provided NewSpring with effective mass texting functionality at a reasonable price

Traducir con Google Revisado el 29/3/2018
Andy Sellmann
Assistant Pastor - Next Step Ministries
NewSpring Church - Wichita, KS
Instituciones religiosas
Ha utilizado el software durante: 1-5 meses
Fuente del revisor 
Source: asdf
5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: Clearstream helps our Church communicate with volunteers, group leaders, and people that are looking to get more involved at NewSpring. The keyword functionality paired with mass and individual messaging has been very helpful.

Puntos a favor: The ability for an entire team to utilize it from a central hub. Keyword functionality mixed with the ability to text individuals and groups is excellent. The pricing for this service is more reasonable than the mass texting service we were previously using. The integration with Planning Center is helpful as PCO is our database system. Overall, this has been a very effective tool for our church, and we are looking forward to seeing how the continued updates to the software will make communication and organization that much better.

Puntos en contra: The software has many pros for our organization. A few areas where we have struggled are that the inbox does not tie the response to the original message. Also, with multiple users on the same account, we would like to be able to filter messages and responses by who from our team sent them. A greater ability to filter or tag messages and responses would help us organize things more effectively. Lastly, when sending a message, you have the ability to shorten a URL, however, that feature is not available when responding to a text from the inbox. These are features that we hope are in the works

First impressions

Traducir con Google Revisado el 31/10/2018
Steve Coad
Lead pastor
Oasis Church
Instituciones religiosas, 13-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente del revisor 
Source: asdf
5/5
En general
2 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
4 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: Great customer service. The overall software seems very stable. I like where u guys are going with this.

Puntos a favor: Integration with planning center. The ability to keep typing a message and u break it up vs having to get cut off after message one. Seems to work well from the recipients end. Everyone seems to get it quickly.

Puntos en contra: The app. Everyone moves to texting because it is easier. So most messages being sent are done on the go with our phone. It is crazy to me that I cannot see group responses from the app. 100% of my work is done from the app. Now I have to go find a computer and log in to see who replied to my text. In a church where multiple messages are going out asking for a response, there is no way to sift through who is answering me vs who is answering a separate message from the app. I now have learned how to see it from the computer, which is helpful. But that should be the very first feature on the app. 3 things is all I need for the app which should be at the core:. 1. Opt people in to specific lists easily, 2. Send a message, 3. See group responses.

Vendor Response

by Clearstream on 5/11/2018

Hi Steve,

Thank you for the feedback! Regarding our iOS/Android app, as you probably already know, you can view/respond to all incoming messages from within the app. That said, we'll be launching a few updates to the app over the new couple months, specifically for Inbox functionality. Being able to filter by the actual message your team sent is one functionality we'll likely include.

Thanks again for the feedback!

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