--- description: ¿Qué es y para qué sirve Zoiper? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Zoiper? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [Zoiper](/software/158719/zoiper) # Zoiper Canonical: https://www.capterra.mx/software/158719/zoiper Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.mx/software/158719/zoiper?page=2) > Marcador de softphone de VoIP de plataforma cruzada que incluye la funcionalidad de video, voz y mensajería instantánea. > > Veredicto: 112 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 112 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ZoiPer - **Ubicación**: Sofia, Bulgaria - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: EUR 49.95 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Bulgaria, Estados Unidos ## Funciones - Acceso móvil - Chat en vivo - Controles o permisos de acceso - Creación de informes y estadísticas - Enrutamiento de llamadas - Gestión de centros de atención telefónica - Grabación de llamadas - Identificador de llamadas - Marcador automático - Mensaje de voz - Perfiles de llamadas - Software de softphone - Videoconferencia ## Integraciones (en total: 3) - Freshdesk - Nimble - VICIdial ## Opciones de asistencia - E-mail/Help Desk - Chat ## Categoría - [Software para VoIP](https://www.capterra.mx/directory/30940/voip/software) ## Categorías relacionadas - [Software para VoIP](https://www.capterra.mx/directory/30940/voip/software) - [Software de softphone](https://www.capterra.mx/directory/31029/softphone/software) - [Herramientas para trabajar en remoto](https://www.capterra.mx/directory/31855/remote-work/software) ## Alternativas 1. [3CX](https://www.capterra.mx/software/158704/3cx) — 4.4/5 (465 reviews) 2. [RingEX](https://www.capterra.mx/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 3. [Bria](https://www.capterra.mx/software/158718/bria) — 4.3/5 (106 reviews) 4. [Ringover](https://www.capterra.mx/software/169627/ringover) — 4.7/5 (859 reviews) 5. [CTM](https://www.capterra.mx/software/152004/call-tracking-software) — 4.6/5 (150 reviews) ## Opiniones ### "Zoipe review, my review." — 5.0/5 > **Oscar Alfredo** | *13 de noviembre de 2025* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: This software is super easy to use, most of the competition offer almost the same options but the interface makes the difference, Zoipe is easy to understand. > > **Puntos en contra**: A lot of the options are in the Pro version, I am not missing much from the free version dough, but it would be great to have the option to watch ads, provide feedback in exchange for pro version days. > > I use it for a freelance job, downladed zoiper abnd the credentials where given to me, so it was simple and quick to get zoiper running along with Vicidial, not bandwidth hungry also, that's a plus. ----- ### "Zoiper - One of the best sip clients ever seen\!" — 5.0/5 > **Paul** | *26 de julio de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Zoiper is fast, has all the features you need in a small business, from picking up multiple calls, forwarding calls, making a conference call, to record a call if its needed and having a history of all your calls, to see if an customer was contacting you before, even after 2 years the client doesn't slow down. > > **Puntos en contra**: All the headsets work really well, but special features of headsets are not working, like the button to pickup a call or to hang-up ( Plantronics Voyager ) > > Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful\! ----- ### "optimal but limited softphone app" — 5.0/5 > **diego** | *13 de marzo de 2025* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: i use zoiper with my "soft number", i've done a number sitch from fixed to a voip number. so i use it to receive and do calls > > **Puntos en contra**: the real time call upcoming needs a separate licence, to support push notification ----- ### "A great tool to use for soft phones and VoIP calls" — 5.0/5 > **Tyler** | *10 de marzo de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We've used Zoiper quite a bit to test and use VoIP soft phones. There is a very small learning curve to determine how this platform likes to enter data to activate devices, but it's quite easy to use once set up. Managing calls is easy, mobile access is straightforward and pain free > > **Puntos en contra**: Some settings are a bit limited and can be a bit clunky during the first set up, but otherwise not bad at all. > > Experience has been great - we use this tool primarily to test soft phones before they are deployed to our clients if needed, or to use as a troubleshooting tool if we run into issues on the client side of things. It works well for what we need and doesn't give us any headaches ----- ### "No support and developers don't know or care what they are doing." — 1.0/5 > **Bob** | *30 de septiembre de 2021* | Telecomunicaciones | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out. > > **Puntos en contra**: 1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. 2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen. 3. No floating icon for active calls\!\! Seriously\!\! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep?? 4. The tiny hold button on the top of the screen changes to an add call button after it is pressed\!\! There is a HUGE EXPANSE OF UNUSED SCREEN during a call and just little tiny function buttons at the top THAT MOVE AROUND?\!?\!? 5. Does not automatically put a Zoiper call on hold when answering another call on the native dialer. 6. Bluetooth volume and integration is just terrible. 7. Zoiper cannot deal with a VPN connection on the phone\!\! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously they're getting the media path all wrong\!\! > > After not using Zoiper for 3+ years i decided to try it again. I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it. Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still seriously SCREWED UP\!\! And now it has even more problems than it used to have\!\! All I can say - unbelievable that they haven't been able to figure out who to produce a decent phone app by now?\!?\! ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.mx/software/158719/zoiper?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/158719/zoiper) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados