Vonage Business Communications
¿Qué es Vonage Business Communications?
La rentable plataforma de negocios ofrece un servicio de plug-and-play que funciona con tu conexión a Internet de alta velocidad. Obtienes más de 40 funciones críticas para el negocio, integración móvil y herramientas de colaboración integradas con Amazon Chime Pro. La activación es fácil, no se requiere instalación local y está disponible con contratos mensuales. Y el servicio está respaldado por un equipo completo de profesionales de servicio y técnicos de Vonage Business.
¿Quién usa Vonage Business Communications?
Sin información del proveedor
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Vonage Business Communications
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Opinones de Vonage Business Communications
Angela Paez,
Great product for small companies
Comentarios: Great!!! I definitely recommend this software and even though it might seem a bit more expensive than others in the market, their quality is definitely worth it.
Puntos a favor:
It is an amazing product for small companies. It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.
Contras:
Even though we do love Vonage, sometimes getting in contact with customer service is a bit time consuming and tricky, but once you are connected to a customer service representative, you know you will get the help you need.
Bill Laurel
Vonage Business Communications
Comentarios: The setup was quick and easy, and the customer service was excellent. The features are great, with the ability to have multiple lines and have voicemails sent directly to my email. The prices are also very reasonable, and I am very happy with the experience.
Puntos a favor:
Vonage Business Communications provides an inexpensive and dependable option for small and medium-sized businesses and organizations. Their business phone system is designed to make managing your communications easier and worry-free. You can get the same features and capabilities of a conventional office phone system at a much lower cost. The product experience is paramount in determining a business's success, so Vonage is devoted to creating the best user experience, starting with the design.
Contras:
I haven't found anything that I don't like yet.
Mark
Alternativas consideradas:
Vonage Business (Simple Signal) Service & Support
Comentarios: Overall experience was good, their Account Manger went above and beyond, their support was good, their service was okay.
Puntos a favor:
Vonage's GUI is relatively intuitive to make basic changes. There are various roles provided that allow different levels of access to make configuration adjustments with the Trunk, DID's, Auto Attendants, forwarding, etc.
Contras:
There were some tools inside of the Vonage Portal that required multiple places to be updated or there were multiple ways to update a setting, and it made difficult to report on customer configurations.
Rick
Vonage Business Communications was just ok
Comentarios: It as meh. We were by no means enamoured by their customer service and we've moved on and been very happy with other VOIP services since. We've tested several services over the years and even changed a couple times in the last 15+ years but we would not go back to Vonage.
Puntos a favor:
Vonage Business Communications was fine. It checked most of the boxes and satisfied most of our needs. It was OK. It is just like any of the other business VOIP services out there.
Contras:
We did not like their customer service. A few years back we needed some help and they were mildly helpful and only at their discretion. Things may have changed by now but we won't go back.
Stefany
Works as your business cellphone
Comentarios: Helps to have my business and personal number in just one device
Puntos a favor:
It works as your business cellphone but dont need to give you personal number to your customers. Easy to usea and also can get sms.
Contras:
Could be better if you can see the name of the person who is calling you on the lock screen. Speaker function does not work if you turn it on outside the app
