--- description: ¿Qué es y para qué sirve Avochato? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Avochato? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para envío de SMS](/directory/30842/sms-marketing/software) > [Avochato](/software/161117/avochato) # Avochato Canonical: https://www.capterra.mx/software/161117/avochato Page: 1 / 7\ Siguiente: [Next page](https://www.capterra.mx/software/161117/avochato?page=2) > Avochato es un CRM de mensajería móvil para equipos que se integra con Salesforce, Slack y miles de otras plataformas a través de Zapier. > > Verdict: Rated **4.7/5** by 135 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Avochato? Brinda servicios para negocios e industrias de todos los tamaños. Algunos ejemplos incluyen seguros, agencias de cuidados en el hogar, agentes inmobiliarios, concesionarios de automóviles, empresas de logística, servicios de entrega, comercio electrónico y mucho más. ## Quick Stats & Ratings | Metric | Calificación | Detail | | **En general** | **4.7/5** | 135 Opiniones | | Facilidad de uso | 4.7/5 | Based on overall reviews | | Asistencia al cliente | 4.8/5 | Based on overall reviews | | Relación calidad-precio | 4.6/5 | Based on overall reviews | | Funciones | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Avochato - **Ubicación**: San Francisco, EE. UU. - **Founded**: 2016 ## Commercial Context - **Precio inicial**: USD 1.00 - **Modelo de precios**: (Prueba gratis) - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, francés, hindi, inglés, ruso - **Available Countries**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Alerts/Escalation - Autoresponders - Base de datos de clientes - CRM - CRM Integration - Chat en tiempo real dirigido a consumidores - Chat y mensajería - Chatbot - Creación de informes/análisis - Creador de encuestas - Cualificación de leads - Cupones móviles - Encuestas y comentarios - Enrutamiento automatizado - Enrutamiento de llamadas - Envío masivo de mensajes de texto - Formulario sin conexión - Gestión de campañas - Gestión de centros de atención telefónica - Gestión de clientes - Gestión de clientes potenciales - Gestión de colas de espera - Gestión de comisiones - Gestión de contactos - Gestión de la base de conocimiento - Gestión de listados - Gestión de precios - Gestión de reservas - Gestión del personal - Herramientas de colaboración - Historial de transcripciones/chat - Integración de telefonía informática - Interfaz de agentes - MMS - Macros y modelos de respuestas - Mensajería bidireccional - Mensajería planificada - Modelos personalizables - Personalización de mensajes - Portal de autoservicio - Priorización - Reserva en línea - Respuestas automáticas - Seguimiento de interacciones - Seguimiento de problemas - Software de asistencia remota - Transferencias/enrutamiento - Traspaso a agente - Uso compartido de archivos ... and 12 more features ## Integrations (11 total) - ChatGPT - Google Chrome - HubSpot CRM - Lasso CRM - Microsoft 365 - Microsoft Teams - Okta - Salesforce Sales Cloud - Shopify - Slack - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para envío de SMS](https://www.capterra.mx/directory/30842/sms-marketing/software) ## Categorías relacionadas - [Software para envío de SMS](https://www.capterra.mx/directory/30842/sms-marketing/software) - [Software para agencias de viajes](https://www.capterra.mx/directory/20034/travel-agency/software) - [Software inmobiliario](https://www.capterra.mx/directory/20049/real-estate-agency/software) - [Herramientas de mobile marketing](https://www.capterra.mx/directory/31308/mobile-marketing/software) - [Software para encuestas SMS](https://www.capterra.mx/directory/32937/sms-survey/software) ## Alternativas 1. [LiveAgent](https://www.capterra.mx/software/102188/liveagent) — 4.7/5 (1748 reviews) 2. [Zoho Desk](https://www.capterra.mx/software/169505/zoho-desk) — 4.5/5 (2209 reviews) 3. [Zendesk Suite](https://www.capterra.mx/software/164283/zendesk) — 4.4/5 (4066 reviews) 4. [Freshdesk](https://www.capterra.mx/software/124981/freshdesk) — 4.5/5 (3396 reviews) 5. [Milvus](https://www.capterra.mx/software/202528/milvus) — 4.8/5 (292 reviews) ## Opiniones ### "Avochato Use" — 5.0/5 > **Lateef** | *16 de noviembre de 2018* | Marketing y publicidad | Recommendation rating: 10.0/10 > > **Puntos a favor**: We love the product, simple to use and implement across the team. We use it for both day to day business as well as broadcast marketing. The ROI is great, the ease of use simple and feature requests are handled promptly. > > **Puntos en contra**: At first we faced some challenges on the marketing end, when we got on the phone with our rep, he and his team implemented changes to customize the software for us and everything has been well since. Just ask them I would say. ----- ### "Avochato" — 4.0/5 > **Eric** | *16 de noviembre de 2018* | Educación superior | Recommendation rating: 7.0/10 > > **Puntos a favor**: I like that you can assign names to phone numbers once they submit a ticket and it keeps track of all their submissions. > > **Puntos en contra**: You can't prevent people from calling the number without completely disabling it. The other options is to let them leave a voicemail which can be counterintuitive. > > Great for higher education. ----- ### "Disappointed By Avochato: Do Not Recommend This Product" — 1.0/5 > **Bradley** | *16 de junio de 2020* | Gestión de organizaciones sin ánimo de lucro | Recommendation rating: 0.0/10 > > **Puntos a favor**: The product is fairly easy to use, although a sloppy mobile interface and glitchy. > > **Puntos en contra**: To start, the pricing...then the sales team who was aggressively trying to renew the product when I had only used half of my credits during the year. There was no consideration or offer on the table. When I originally had conversations they did not have a nonprofit policy and when they added it they did not inform me or prorate. It is clear Avachato cares more e about making money then they do about customer satisfaction. This is an overpriced product for the delivery and level of customer care. And to top it off, after my service was cancelled, they required me to go into the system for a multi-step process to cancel it manually or else they would recharge my card. I went in to cancel and not only did it say that it was already cancelled, but it blocked me out. Boo Avochato. Better to find a better company who cares more about their cusomers and has lower prices. There's many options out there and this one is not the way to go. > > Poor ----- ### "Avochato the best texting solution after a long time researching\!" — 5.0/5 > **Chris** | *23 de octubre de 2018* | Propiedad inmobiliaria | Recommendation rating: 10.0/10 > > **Puntos a favor**: It's powerful, cost effective, and the Avochato support is amazing\! I was concerned that I may not be a large enough customer to warrant much one on one attention, but that is not the case at all. Every time I reach out I have a quick response\! Several times they connected through a live video meeting to walk me through my scenario and questions on my computer. > > **Puntos en contra**: More customization when it comes to exporting and sorting contacts, but they took my suggestions and have actively made adjustments and programmed new custom features. > > Again, powerful, cost effective, and the Avochato support is amazing\! This is the new way of connecting with my past clients. Snail mail and email is dead\! ----- ### "Budget Version of Recruiting SMS" — 5.0/5 > **Dominic** | *16 de noviembre de 2018* | Recursos Humanos | Recommendation rating: 9.0/10 > > **Puntos a favor**: We needed a tool for SMS chat with job applicants and looked at things like Text Recruit, but honestly any SMS platform works for that. Avochato is easy to use, can broadcast messages, and can has good collab abilities. > > **Puntos en contra**: The web widget isn't very noticeable and would be much better if it led to an actual chat and not an SMS number to text to. ----- Page: 1 / 7\ Siguiente: [Next page](https://www.capterra.mx/software/161117/avochato?page=2) ## Links - [View on Capterra](https://www.capterra.mx/software/161117/avochato) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data