Netchex

Netchex


¿Quién utiliza este software?

Netchex trabaja con empresas de los 50 estados norteamericanos y en diferentes sectores. El sistema se puede personalizar para capacitar a los empleadores con entre dos y hasta 10.000 empleados.


Valoración media

67 reseñas
  • 4.5 / 5
    En general
  • 4.5 / 5
    Facilidad de uso
  • 5 / 5
    Atención al cliente
  • 4.5 / 5
    Características
  • 4.5 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Prueba gratis
    No
  • Implementación
    En la nube, SaaS, web
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • Netchex
  • http://netchexonline.com/

Información sobre este software

Sistema de fuente única basado en la nube que ayuda a los empleadores a gestionar el ciclo de vida de los empleados desde la contratación hasta la jubilación.


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Funciones de Netchex

  • Base de datos de empleados
  • Comentarios de 360 grados
  • Contratación de personal
  • Gestión de ausencias
  • Gestión de contrataciones
  • Gestión de indemnizaciones
  • Gestión de nóminas
  • Gestión de tiempo y asistencia
  • Gestión de ventajas
  • Gestión del ciclo de vida de empleados
  • Gestión del rendimiento
  • Portal de autoservicio
  • Seguimiento de candidatos

Las reseñas más útiles sobre Netchex

Lacking in honest sales staff and transparency on lack of upgrades to growing companies.

  Traducir con Google
2/5
En general
3 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
4 / 5
Relación calidad-precio

Comentarios: We are a small company experiencing experiential growth. Although Netchex support has been friendly, we find it disappointing that the sales representative made false representations of the contract termination fees and a hidden "auto renewal" feature. Prior to leaving Netchex we inquired about upgrades and additional support we could tap into, however Netchex turned out to be a basic software company that truly lacks knowledge of payroll and Human Resource management skills essential to marry this software properly to its clients. It was only after termination of their services (after 1 year contact was up) that Netchex is now trying to backdoor our company with early termination fees that were expressly voided by our sales representative upfront. We now use a company that stands behind their products & services with a NO CONTRACT options for 100% satisfaction guaranteed.

Puntos a favor: Very cost effective if you have a HR department and tech savvy staff. Friendly customer service support.

Puntos en contra: 1. Dishonest sales staff about contract termination fees. Watch out for "auto renewal" of contract.
2. Customer support was not able to resolve issues immediately or answer simple questions without creating a "ticket". Normal turn around for ticket resolution was 4 to 7 days. Once when we inquired about Insurance support we were notified it would be 2 weeks before someone would reach out.
3. Security upgrades during our contract 2017-2018 that failed to meet the deadline advertised to clients.
4. When inquiring about upgrades for our growing company, none could be offered. Lacks upgrade & tailored support options.

The customer support team is friendly and prompt. Netchex has been a great asset for our department.

  Traducir con Google
4/5
En general
4 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
4 / 5
Relación calidad-precio

Comentarios: This software has allowed our company to automate several tasks that were previously done on paper and required more manual labor. This software has also created more time for the employees in our department to focus their time and efforts on other areas that have increased our productivity.

Puntos a favor: This software has been utilized at my previous company, as well as where I am currently employed and it has been an overall great experience. This software has allowed us to automate processes across all of our locations and begin laying the foundation to implement a uniform system for our company as a whole.

Puntos en contra: One of the things I like the least is the amount of times the site gets overloaded with users and stops working, or will kick me out while actively working on something. I have been kicked out while hiring a new employee, and even while processing payroll. That is certainly the most frustrating thing about this software.