Rotageek

"RotaGeek is more than just a rota software"

Puntos a favor: I find RotaGeek so quick and simple moreover the whole company use RotaGeek creating a universal Rota language!
The interfaces are awesome.
But the thing I really love about it is the instant support by the chat function... the team are always on hand in mins and always up for a laugh and joke creating laughter during putting rotas together shouldn’t be a ‘thing’ but it really is

Contras: If only It fed into our HR software or vice Versa at the moment if we put someone sick in RotaGeek we have to copy it over on to SF.

"Great Tool and saves a lot of time"

Comentarios: I helped with the implementation and roll out of rotageek and since we launched it as a business it has evolved and at each stage the upgrades have been a benefit and have made sense. The support offered is great and quick too.

Puntos a favor: I like the fact that I can see multi site rotas, making it easier to plan my weeks so that I can visit stores when the right people are working. It saves me a lot of time callig ahead and I can make more ad-hoc visits.

Contras: The only thing I don't like is that holiday allowances cannot be amended if the timesheets have been signed off and a holiday has had to be cancelled due to unforeseen circumstances.

"Rotageek"

Comentarios: Work in progress still - not fully 100% there yet to what we need it to do - can see improvements happening but the bugs aren’t good.

Puntos a favor: App for the staff and it syncing to your calendar. Staff love also seeing who else is in and the ease of holiday request and so do I with no paper. I’m seeing it learning but it’s very slow at the same time.

Contras: Currently it has a bug in it since wed and last I check it still is ant working which is resulting in lots and lots of manual adjustment and it keeps crashing and deleting lunches when you go it edit. The main thing for me is it overlaps lunches and with COVID this isn’t practical for us. You can’t see when lunches are so this means you have to go through each shift individually and edit to see then if they over lap go through and edit so they are not then edit again if this impacts the qty of staff at certain times - majority of times lunches can all be separated but the system needs to make sure they are so it reduces editing as currently it’s taking around an hour to do a schedule. I have also over Oct had to force days off in for my management team over weekends as I let it run in sept freely and it was constantly putting all management in over sat and Sun every week and it was noticed by the team. It also has a tendency of certain staff get all the extra hours when it should be shared out with the team. Also if with decide to print the dashboard lunches disappear of it which results in a pencil and ruler coming out.

"rotageek - geek"

Comentarios: Benefits of using Rota geek compared to other systems I've used previously are fantastic - would highly recommend.

Puntos a favor: ease of use is second to none- support team are fantastic and integration of pay roll was easy !

Contras: - a couple of Aesthetic changes happened in early days but this was none disruptive

"Overall a great tool, useful and easy to use."

Comentarios: Overall a really happy user, there are some minor irritations but nothing that would make me look elsewhere, and the excellent customer support and frequent updates are especially gratifying.

Puntos a favor: For the most part it is easy and intuitive to use. It's easy to create and to edit shifts, customise with colours/shift names, it alerts colleagues immediately when shifts have changed. The app is great for a visual snapshot of published shifts that all users can access. If there are ever any issues, there is always someone on the live chat who can help straight away, and although I've only used this help service approx 3-4 times in the entire time I've been a rotageek user, they have always been exceptionally helpful and resolved my issue/answered my question immediately. I have no basis for comparison but I'd have no reason to want to try different software, I'm a happy user and it often gets minor updates which only improve the experience.

Contras: It's sometimes a little glitchy, eg when deleting a shift to enter a new one it sometimes takes time before it will let you enter a new one (whereas editing works immediately), although this could be poor Internet connection. An 'undo' button would be a useful addition as I occasionally move a shift by accident and can't work out where I moved it from! But aside from this, the worst thing is that it's sometimes a bit slow to get going.