---
description: ¿Qué es y para qué sirve HoneyBook? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es HoneyBook? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Programas de facturación](/directory/30015/billing-and-invoicing/software) > [HoneyBook](/software/162588/honeybook)

# HoneyBook

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> HoneyBook agiliza y automatiza la experiencia de tu cliente desde la consulta hasta la factura final.
> 
> Veredicto: 695 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa HoneyBook?

Fotógrafos profesionales, diseñadores web, floristerías, planificadores de bodas, artistas de maquillaje, planificadores de eventos, DJs, catering, diseñadores de interiores, diseñadores de moda, diseñadores gráficos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 695 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: HoneyBook
- **Ubicación**: Cedar Hill,, EE. UU.
- **Constitución**: 2013

## Contexto comercial

- **Precio inicial**: USD 36.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Acceso móvil
- Base de datos de clientes
- Búsqueda/filtro
- Comunicación multicanal
- Confirmations/Reminders
- Contabilidad
- Content Generation
- Controles o permisos de acceso
- Cálculo de impuestos
- Facturación
- Facturas personalizables
- Formularios personalizables
- Generación de clientes potenciales
- Generación de propuestas
- Gestión RFP
- Gestión de calendarios
- Gestión de clientes
- Gestión de clientes potenciales
- Gestión de contratos o licencias
- Gestión de documentos
- Gestión de empleados
- Gestión de facturas
- Gestión de la disponibilidad
- Gestión de proyectos
- Gestión de tareas
- Herramientas de colaboración
- Importación y exportación de datos
- Modelos
- Modelos de diseño
- Pagos en línea
- Pagos móviles
- Panel de actividades
- Payment Gateway Integration
- Personalization and Recommendation
- Planificación y programación de proyectos
- Plantillas prediseñadas
- Procesamiento de facturas
- Procesamiento de lenguaje natural
- Procesamiento de tarjetas de débito/crédito
- Programación de eventos
- Recordatorios
- Seguimiento de clientes
- Seguimiento de creación de informes y proyectos
- Seguimiento de estado
- Seguimiento de gastos
- Seguimiento de interacciones
- Seguimiento del proyecto
- Seguimiento del tiempo
- Seguridad de datos
- Uso compartido de archivos

… y 30 características más

## Integraciones (en total: 76)

- AWeber
- ActiveCampaign
- Acuity Scheduling
- Agile CRM
- Airtable
- Asana
- Avaza
- Basecamp
- BenchmarkONE
- Calendly
- Canva
- Chatfuel
- ClickFunnels
- ClickUp
- CoSchedule

… y 61 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Programas de facturación](https://www.capterra.mx/directory/30015/billing-and-invoicing/software)

## Categorías relacionadas

- [Programas de facturación](https://www.capterra.mx/directory/30015/billing-and-invoicing/software)
- [Generador de formularios](https://www.capterra.mx/directory/33235/form-builder/software)
- [Software de gestión de órdenes de trabajo](https://www.capterra.mx/directory/30785/work-order/software)
- [Herramientas de administración de leads](https://www.capterra.mx/directory/30017/lead-management/software)
- [Programas para estudio fotográfico](https://www.capterra.mx/directory/30594/photography-studio/software)

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5. [Xero](https://www.capterra.mx/software/169561/xero) — 4.4/5 (3341 reviews)

## Opiniones

### "Client experience dropping" — 4.0/5

> **Alix-marie** | *13 de abril de 2026* | Entretenimiento | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: It's still okay for organizing clients. Customer service is quick and friendly. Cost is fair. Templates look nice and are easy to setup for simple items.
> 
> **Puntos en contra**: There are issues coming up (like client answers not being auto saved) that there is not answer for. Even an issue with the "EST" timezone disappearing, making me unable to set the timezone for the event. The timezone they were able to fix within a week - but the solution to the client answers not being saved was a fail. They asked me to ask the clients to record the issue - there is no way I'm asking a client to record something (especially when it may not happen at that time) after they've just lost 3 hours of work from the template not auto saving. They're already upset enough as is.
> 
> I feel as they're becoming more AI heavy, they're losing the reliability with unforeseen issues. We never had issues with Honeybook until they started tweaking everything to incorporate AI.

-----

### "Book with Ease\!" — 5.0/5

> **Mai** | *18 de diciembre de 2025* | Entretenimiento | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I was nervous to implement a new platform but I was SO delighted to find how user friendly this program was\! I was immediately grateful for how quickly I was able to adopt HoneyBook and use it to create proposals, contracts while tracking payments and communications.
> 
> **Puntos en contra**: Honestly, I don't have any cons- the only one I could possibly think of was that it once went to someone's spam box as opposed to their inbox.
> 
> My overall experience with HoneyBook was overwhelmingly positive. Easy to adopt and implement into daily use\! I found the entire experience to be streamlined and incredibly user friendly. Not only for me, but for my clients as well\!

-----

### "Good Tool for the Value" — 5.0/5

> **Usuario verificado** | *9 de febrero de 2026* | Marketing y publicidad | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I love the ability to create templates and recurring invoices with the Honeybook configuration and implementation tools.
> 
> **Puntos en contra**: I do not love the UI \[User Interface\] of Honeybook. It seems a bit dated and is not intuitively laid out.
> 
> I have been a user of Honeybook for 4.5 years. I use it for recurring invoices, contracts, and customer management. It needs some improvements but overall it's a good tool for the money.

-----

### "FRUSTRATED WITH CUSTOMER SRVICE EXPERIANCE" — 1.0/5

> **Jodi** | *19 de junio de 2026* | Diseño | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: HoneyBook has a lot of helpful tools for service-based businesses, and I do appreciate that it gives business owners one place to manage inquiries, scheduling, invoices, payments, and client communication.&#10;&#10;As an interior designer, having a system that can help organize the client journey is important, and I can see the value in having forms, scheduling, payment processing, and automated emails connected in one platform.&#10;&#10;That said, I do think there are some areas where HoneyBook could improve, especially when it comes to customizing the client-facing experience.
> 
> **Puntos en contra**: I am extremely disappointed with my experience using HoneyBook, especially as a business owner who relies on a clean, professional client experience.&#10;&#10;I use HoneyBook to manage client inquiries, scheduling, payments, invoices, and consultation workflows. The issue I am running into is that the client flow is confusing, repetitive, and not nearly as customizable as it needs to be for a professional service-based business.&#10;&#10;After a client completes a form, schedules a consultation, and pays, they are shown a thank-you screen, receive a payment receipt, and then receive a separate scheduled session email. The problem is that the same information is being repeated in multiple places, and some of the instructions do not even make sense depending on where they appear.&#10;&#10;For example, the thank-you screen after payment was showing instructions that only made sense in the scheduled session email. It referenced clicking an underlined project name above, but that underlined project name did not appear on the thank-you screen. That creates confusion for the client immediately after they have paid.&#10;&#10;The scheduled session email also includes a “File” button/link that I was told cannot be removed or renamed. When clicked, it takes the client back into an area with scheduling, payment, and receipt information they have already completed or received. From the client’s perspective, this feels redundant and confusing instead of polished and streamlined.&#10;&#10;As an interior designer and business owner, I need my client experience to feel elevated, clear, and intentional. I should be able to control what my clients see after they book and pay, what the automated emails say, and where buttons or links take them. If a button cannot be removed or renamed, there should at least be a way to control the destination so it serves a useful purpose, such as taking the client directly to their project portal or upload area.&#10;&#10;The support experience has also been frustrating. I spent a significant amount of time explaining the same issue in detail, sharing screenshots, and trying to get direct answers about which settings, templates, smart file sections, or automation steps control the thank-you screen, scheduled session email, and file button. Instead of being able to quickly schedule a live support call and show the issue in real time, I had to type everything out in chat and wait between responses. For a platform that serves busy business owners, this is incredibly inefficient.&#10;&#10;HoneyBook has useful features, but the lack of control over important client-facing details and the difficulty getting fast, specific support answers makes the platform frustrating to use. When clients are paying, scheduling, and receiving automated communication, the process should feel clean and professional — not repetitive, confusing, or limited by features that cannot be customized.&#10;&#10;I hope HoneyBook improves the ability to customize client-facing booking/payment screens, automated emails, and required buttons or links. Business owners need more control over the client journey, especially when we are paying for a platform that is supposed to simplify and elevate our workflow.

-----

### "Great Investment" — 5.0/5

> **Marsha** | *3 de agosto de 2026* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It is a great investment for streamlining client management and workflows. Honeybook allows me to communicate with clients all in one place. I can send proposals, contracts, and invoices from one place.
> 
> **Puntos en contra**: The advance feature on the platform takes a little time  to learn. aNn occasional glitch or slow loading can interrupt productivity.
> 
> The platform is intuitive. It helps me save time and keeps me organized. Overall, it’s a great investment for streamlining client management and workflow.

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