Retail Pro

Por Retail Pro International

¿Quién usa Retail Pro?

Retail Pro cuenta con la confianza de más de 159 000 usuarios en verticales minoristas especializados, como indumentaria, calzado, artículos de lujo, electrónica, regalos, juguetes, artículos duros, muebles para el hogar, joyas, artículos deportivos y más.

¿Qué es Retail Pro?

Retail Pro es una plataforma de software de gestión minorista especializada, independiente del dispositivo, con potente POS (punto de venta, por sus siglas en inglés), gestión de reposición e inventario, promociones, gestión de empleados y clientes, administración, rendimiento y capacidades de creación de informes de KPI (indicadores clave de rendimiento, por sus siglas en inglés). Los comercios minoristas pueden usar Retail Pro para superar la fragmentación de datos y adaptarlo a sus necesidades exactas de flujo de trabajo, imagen de marca y negocios, ya sea que operen como una franquicia, tienda corporativa, punto de salida o minorista con múltiples subsidiarias, en cualquier parte del mundo.

Información sobre Retail Pro

Retail Pro International

http://www.retailpro.com

Fundada en 1987

Resumen de precios de Retail Pro

Retail Pro no está disponible en versión gratuita y no ofrece prueba gratis.

Vídeo de Retail Pro
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Versión gratuita

No

Prueba gratis

No

Implementación

Instalado: Mac

En la nube, SaaS, web

Instalado: Windows

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En vivo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

Funciones de Retail Pro

  • CRM
  • Comercio electrónico
  • Creación de informes/análisis
  • Gestión de comisiones
  • Gestión de empleados
  • Gestión de ingresos
  • Gestión de mercancías
  • Gestión de pedidos
  • Gestión de órdenes de compra
  • Marketing por correo electrónico
  • Pedido por correo
  • Programa de fidelización
  • Varias ubicaciones

Lista completa de Software de gestión para el comercio minorista

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Opiniones de Retail Pro

Mostrando 5 de 68 opiniones

En general
4.1/5
Facilidad de uso
4/5
Atención al cliente
4.4/5
Funcionalidades
3.9/5
Relación calidad-precio
2.9/5
Robert S.
Retail Pro Administrator
Comercio minorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 13/4/2018

"Retail Pro 9"

Comentarios: I have been a Retail Pro Admin now for years. I know that if I ever have an issue pop up, I can call my RPro business partner at any time of the day, even 2 am, which I have done. I get the same high quality and knowledgeable support I need at the time.

Puntos a favor: It’s ability to provide a one-stop shop. It has everything a business needs to succeed as software goes. Along with it knowledgeable business partners is an excellent choice to support your retail business

Contras: New more knowledge based support. When I access my portal, the limited amount of user information is disappointing

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 13/4/2018
Jose miguel S.
Software Development Team Manager
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 5/12/2019

"Full Stack Retial Software"

Comentarios: I install Retail Pro for several Clients in America, with different requirements and Retail Verticals, but one common requirement is allow software to connect with thier ERP, and with the Retail Pro strong API, you can accomplish this. So, my experience has been mostly very positive.

Puntos a favor: I've been using Retail Pro since version 8 and now We are on Prism, which is a huge update and change of mind for Retail Pro user... but for the good.
Retail Pro Prism its a store distributed web application now, with this I mean that you can have one Retail Pro server per store, in a multi store chain kind of business. As a web application, it uses AngularJS as a front end, allowing a incredible flexibility to customize the User Interface, so you can create your own look and feel for the system, not only for the Cashier view, but for all the modules. About that, you have:
- Inventory
- Vendors and Purchases
- Transfers
- Customers
- POS
- Physical Inventory
- Inventory Adjustments
- Customer Loyalty
So, you see... It is the full package. One more thing: their global support with their partners around the globe will give your peace of mind for your multi store chain in almost any country, to name a few (Full North/Central/South America, Full EU, Some EMEA, Full ASIA, some Africa).

Contras: Cost, period...
But you are paying a Porsche for a Porsche, you know what I mean. This is a serious Retail software, for serious Retail business.
You can use it in small business as well, as its perfectly scalable. So, If you foresee a bright future in your Retail Business, you can bet on Retail Pro.

  • Fuente de la reseña 
  • Publicado el 5/12/2019
Steve S.
owner
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    2/5
  • Facilidad de uso
    2/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    2/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 17/12/2017

"Retail Pro 9.4 is a very unfortunate product."

Comentarios: V9.4 is very very slow and without features or benefits to offset the moving from V8 to V9.4. If you love lack of features and watching a spinning wheel you will love Rpro 9.4

Puntos a favor: ECM polling replace the 32 bit polling in Rpro 8.6. In theory this allows close to real time updates to your main. unfortunately, seeing it failing for various reasons with no logs or error message to help navigate.Therefore, Never know if it works or not. The Retail Pro dealer has been helpful in trying to fix the numerous issues with Rpro.

Contras: Unbelievably slow. We have had replaced all hardware with SSD, tons of ram and fast processors. Views, filters, moving from Sales to Customer management system pauses each step of the way. Even direct connect to server does little to speed up process. Missing most basics elements. Can not view inventory by sold as this element is missing from filter. Likewise, Cannot view on order in inventory as this most basic feature is also missing from filters. We currently 95,000 active SKU very hard to manage as system is so slow. My Rpro dealer blames it on the Oracle data base.
Reporting in 9.4( why we have the system) is basically missing. We have to export all of the 9.4 data into our old 8.6 in order to run even the most basic reports. Therefore we are essentially running two systems. 9.4 heavy data base requires more management and is expensive and time consuming. If an emergency reinstall is needed it might take a while. Rpro 9.4 only allows one EFT interface. End user is stuck in a noncompetitive relationship with POS EFT which has it owns struggles. Have been with Retail Pro Since 1998. Been on V8 since 2004. V8 while not the most advanced product in the market place was a stable

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 17/12/2017
Dale J.
Co-owner
Muebles, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 23/2/2017

"Retail Pro"

Comentarios: We purchased over 15 years ago when we first opened and it was very expensive. We use a very limited amount of what it is capable of doing. POS and limited inventory control. One reason is because the report feature is not very user friendly and every time you pick up the phone with a question you get a bill. For example, why can't I run a report on my inventory balance for a previous day? Overall I am happy with it I just think I bought more than I needed.

Puntos a favor: Easy to navigate and does what I need it to do.
Minimal issues with the software.
When we first started using it and issues would arise the support staff was always available.

Contras: Needed more hands on tutorial classes up front. There are a lot of things the software is able to do, I just don't know how to use it.
"Reports" feature is not very user friendly.
Support staff or sales person should follow up each year with updates and latest technology and no one does. They did the first few years but not any more.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 23/2/2017
Brian W.
Artículos deportivos
  • Calificación global
    4.5/5
  • Facilidad de uso
    3.5/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 11/3/2014

"I'm a managing partner and CIO."

Puntos a favor: It does 90% of everything we want & need. Frankly, that other 10% is probably unrealistic without custom programming. We get awesome tech support when needed, and I especially love the live chat feature that lets us ask quick questions. The product is very quick and easy to train an employee on and setting up levels of permission is awesome. We're able to delegate job duties easily with the different features. Receiving is a perfect example. That workstation is set up to be used completely differently than our cash registers. For example, we have three cash registers our of eight total machines running Retail Pro. Each has a unique function, and the software works well in supporting those varied functions simultaneously.

Contras: Some of the more intricate details of the software take quite a while to learn. It's easy for an average sales associate to use the main functions, but some of the higher level features get complex. The software can be "quirky" with some old features that were added on to, so there are features that are not intuitive. An example is polling: some things happen automatically and others require initialization. Like every time we add an employee to the system, it's a process to get them into other locations and requires higher-level knowledge.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 11/3/2014