Clover

¿Quién usa Clover?

Clover es utilizado por pequeñas y medianas empresas, incluidos, a título enunciativo, restaurantes de servicio rápido, restaurantes de servicio completo, tiendas minoristas, negocios de servicios y aquellos que desean aceptar pagos.

¿Qué es Clover?

Clover es un sistema integral de puntos de venta y pagos que integra las funciones de una caja registradora, terminal de pago con tarjeta y sistema POS. Como plataforma basada en la nube que soporta un conjunto de dispositivos, Clover hace que tu giro comercial sea más fácil y rápido que nunca. Las capacidades incorporadas te permiten simplificar las tareas diarias, acelerar las transacciones, atraer clientes y aceptar los pagos más recientes sin esfuerzo. Clover también ofrece un robusto mercado de aplicaciones, con más de 300 aplicaciones disponibles y en crecimiento.

Información sobre Clover

Clover Network

https://www.clover.com/

Fundada en 2012

Vídeo de Clover
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Resumen de precios de Clover

Clover no tiene versión gratuita, pero ofrece una prueba gratis.


Versión gratuita

No

Prueba gratis

Clover: implementación y asistencia

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • Horas laborables
  • En línea

Implementación

  • Instalado: Mac
  • En la nube, SaaS, web
  • Instalado: Windows
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Formación

  • En vivo en línea
  • Seminarios web
  • Documentación

Funciones de Clover

  • Asistencia del programa de fidelización
  • Comercio electrónico
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de inventarios
  • Gestión de precios
  • Gestión de tarjetas de regalo
  • Lectura de códigos de barras
  • Pantalla táctil
  • Seguimiento de ingresos
  • Seguimiento de ventas

Lista completa de Programas TPV para tiendas de ropa

  • Acceso móvil
  • Controles por separado
  • Creación de informes/análisis
  • División de cuentas
  • Gestión de consejos
  • Gestión de entrega
  • Gestión de inventarios
  • Gestión de tablas
  • Gestión de tarjetas de regalo
  • Pedidos en línea
  • Programa de fidelización

Lista completa de Sistemas de punto de venta para restaurante

  • Control de inventario
  • Controles por separado
  • División de cuentas
  • Gestión de cajas registradoras
  • Gestión de consejos
  • Gestión de empleados
  • Gestión de tarjetas de regalo
  • Programa de fidelización

Lista completa de Software de punto de venta para bares

  • Asistencia del programa de fidelización
  • Comercio electrónico
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de inventarios
  • Gestión de precios
  • Gestión de tarjetas de regalo
  • Lectura de códigos de barras
  • Permisos de acceso de usuarios
  • Punto de venta para bares
  • Punto de venta para restaurantes
  • Seguimiento de ingresos
  • Seguimiento de ventas

Lista completa de Software de punto de venta para iPad

  • Firma electrónica
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de ingresos
  • Gestión de tarjetas de regalo
  • Integración de comercio electrónico
  • Lectura de códigos de barras
  • Perfil de cuenta de cliente
  • Programa de fidelización
  • Punto de venta (POS) al por menor
  • Punto de venta para restaurantes
  • Varias ubicaciones

Lista completa de Software para punto de venta

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Opiniones de Clover

Todas las opiniones

Calificación general

4/5

Evaluación media

Facilidad de uso 4.2
Atención al cliente 3.6
Funcionalidades 3.9
Relación calidad-precio 3.7

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Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Madison M.
Emergency Medical Technician
Hospital y atención sanitaria, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 6/8/2018

"Use in my small businees"

Comentarios: Clover has been an excellent option for taking payments in my stores.

Puntos a favor: My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Contras: Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

  • Fuente de la reseña 
  • Publicado el 6/8/2018
Elizabeth S.
DJ
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    4 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    3 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 10/5/2020

"Almost Great..."

Comentarios: My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

Puntos a favor: I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Contras: I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

  • Fuente de la reseña 
  • Publicado el 10/5/2020
Katey K.
Operations Manager
Hospital y atención sanitaria, 10,000+ empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    4 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 28/10/2020

"For accepting payments"

Comentarios: Positive. Much easier than our last system. Just wish they weren't so expensive.

Puntos a favor: That it is portable and easy to use for people who are not tech savy. You can also take pictures of people if you need to when you take their payment.

Contras: How expensive it is to replace a machine that is out of it's warranty.

  • Fuente de la reseña 
  • Publicado el 28/10/2020
Jeanine M.
owner
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    2 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    1 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    1 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 19/6/2020

"DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW."

Comentarios: Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative.

Puntos a favor: There is nothing I like about my Clover device other than the price labels it can print for my products, BUT, that is an additional app you have to pay for and an additional piece of equipment you have to buy, which the rep told me was all included. I have to pay a monthly fee to be able to print price tags, he said that was also included.

Contras: 1)Don't get too excited about all the apps they offer! They all cost money (if you want the version that actually does more than the basics) and NONE OF THE THIRD PARTY APPS WORK WITH EACH OTHER!!! So, you may download the rewards app and an invoicing app. Because they don't work together, the customer will never get credit for any of their rewards, etc.. 2) Technical support always says they will call you back but they NEVER do 3)Your system comes with minimal capabilities. Think of it as a calculator that can process payments. 4) Sometimes it keeps accurate inventory counts, sometimes it doesn't. 5) When entering inventory, it frequently saves an item twice. You may enter an item with a quantity of 6. Clover enters the item twice, now you have the item at 12!

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 19/6/2020
Brianna C.
Assistant Manager
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 28/8/2020

"If you're considering using Clover...answer: YES"

Comentarios: Overall experience is fabulous! We LOVE Clover. Inputting new items is much easier with the handheld Flex, ringing purchases is easier, contactless payment is nice, the option to text/email receipt is great (it doesn't auto-print receipts which saves paper. We seriously love this equipment.

Puntos a favor: The product is easy to use; the android platform is brilliant and was easy to operate. The features are self-explanatory; it was clear how to use many of the features such as splitting transactions by payment or by items.
My favorite part is the reporting; the item sales report is easy to generate and organize by label (which is very useful). It tracks cost as well and at the top of the report it gives an overview of net profit, COGS, and gross profit-very nice.
I also love how easy it is to look up past orders/transactions; the barcode lookup functionality to pull up past orders is so convenient. This is especially helpful for assisting customers with returns.
The migration from our old POS system to Clover was not too bad; we had to input every item by hand, but the handheld Flex machines made this easier.
We are also looking into using one of the apps to integrate online ordering for curbside pick up and delivery. The apps, such as Menufy, use our Clover inventory so the reporting will sync-no double entry!

Contras: There are some features of the software that could be better: We would like a field in the inventory where we can enter the item's brand. The Inventory Audit could be a little easier to use; it would be nice if it showed a running log of items counted (on different devices by different employees) and allowed us to combine those entries into 1 large batch before a final submission.
When applying discounts, it would be more convenient if we could apply a discount to the whole order and then select specific items to remove that discount from them (this is helpful when a customer is purchasing 15-20 items and 1 item cannot have a discount applied to it. With the current way it is programed, in this case we would have to select each item that gets the discount leaving out the 1, or do 2 separate transactions. Would be much easier to apply to all but have the ability to take away.)
The hardware can be a little finicky; the fingerprint scanner for logging into the machine has not been working, however this is not super important because we can log in with a code as well.
We have also been having some issues with duplicate payments; solution pending.

  • Fuente de la reseña 
  • Publicado el 28/8/2020