¿Quién usa Macaw?

SMG, gerentes de programas, corredores y agentes independientes.

¿Qué es Macaw?

Plataforma de código abierto para corredurías de seguros para funciones de ventas, servicios, clientes, campañas y reclamaciones, entre otros.

Información sobre Macaw

Nest Innovative Solutions

http://nest-is.com/

Fundada en 2011

Vídeo de Macaw
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Resumen de precios de Macaw

Macaw no está disponible en versión gratuita y no ofrece prueba gratis.


Versión gratuita

No

Prueba gratis

No

Macaw: implementación y asistencia

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • Horas laborables

Implementación

  • En la nube, SaaS, web
  • Instalado: Windows

Formación

  • En vivo en línea
  • Documentación

Funciones de Macaw

  • Clasificación de seguros
  • Daños y accidentes
  • Gestión de comisiones
  • Gestión de contactos
  • Gestión de documentos
  • Gestión de presupuestos
  • Gestión de pólizas de seguros
  • Gestión de reclamaciones
  • Vida y salud

Lista completa de Programas para corredores de seguros

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Opiniones de Macaw

Todas las opiniones

Calificación general

3.5/5

Evaluación media

Facilidad de uso 3.2
Atención al cliente 3.5
Funcionalidades 3.1
Relación calidad-precio 3.6

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
T.j. G.
CIO
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 17/1/2019

"Entire suite for my MGA"

Comentarios: The cost benefit analysis proved to be true and the platform allowed the business to go 100% virtual. This is impressive for a 20 year old MGA who has to deal with online sales, executive sales, producer sales, underwriting, customer classification, policy administration and claims.

Puntos a favor: Cloud based solution with customizations for my needs from vendor allowed us to downsize our IT staff and keep on top of cyber trends at a much better ROI.

Contras: Learning the better way to do business. Our old ways were antiquated, but comfortable.

  • Fuente de la reseña 
  • Publicado el 17/1/2019
Micheil G.
Lead account specialist
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    2 /5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    4/10
  • Fuente de la reseña 
  • Publicado el 18/9/2019

"Account Specialist"

Comentarios: It took a long time to get it to where it needed to be, but now it is pretty efficient.
I do wish that changes or updates did not take a long as they do, but understand that it is a process.

Puntos a favor: I like that it has finally come together and is becoming more user friendly for me and my team.

Contras: Though I now find it user friendly, I do not believe that it is user friendly to the average person. We get a lot of calls generated from clients who are unable to sort it out.

  • Fuente de la reseña 
  • Publicado el 18/9/2019
Samantha J.
Account Executive
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    3 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    3 /5
  • Asistencia técnica
    3 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 16/9/2019

"Feedback"

Comentarios: Overall experience is our company launched this system 2 years ago, and there has been a lot of progress. But it seems like a never ending road and we employees have to wait months for certain changes to take place. I don't know if that is program costs, meaning too expensive for our company? Above my pay grade. But the system is also up and down. The speed is not always there, and I have high speed internet with full access. I will say, it has gotten better as a user. But our clients still struggle with using it.

Puntos a favor: I do like that we can customize the features we want that cater to our business, since it's so niche.
It has come a long way since we first started using the system.
Our users seem to be getting used to and able to navigate easier.

Contras: Not sure if this is an internal problem, but it takes forever for system changes to be made when we have requests.
There are still too many clicks/steps to accomplish certain simple tasks.
Random issues seem to occur all of the time - payment info disappears, PT ledgers don't work, etc. When one issue is being resolved and fixed, another one occurs it seems.
I don't like that I can't work in the early hours of the morning. The system is very slow and doesn't work efficiently until after 7AM. I work as early as 4AM some mornings and need it to be running smoothly.

  • Fuente de la reseña 
  • Publicado el 16/9/2019
Dana H.
Underwriter
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 17/9/2019

"We're getting there"

Comentarios: Having the same system across all users is very helpful & having all we need within the same system is great - I just wish that the process weren't so long...and it probably should have been a requirement to have more of it built before getting it into production, but being a smaller company it's hard to wait.

Puntos a favor: I like that the company understands insurance & is able to provide feedback about better solutions than what we're able to come up with. The system is also fully-customizable.

Contras: It still takes a lot of time to get the system updated to our specifications. I'm waiting for the day that we'll have it built to spec & be able to make quick and easy changes as needed, but the timeline for that gets pushed out further as time goes on.

  • Fuente de la reseña 
  • Publicado el 17/9/2019
Thomas J.
Account Specialist
Seguros, 11-50 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    4 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 18/9/2019

"My review"

Comentarios: Rocky in the beginning, but everything works pretty well now.

Puntos a favor: The convenience of having my rating software built into my CRM

Contras: Sometimes the system is slow, and sometimes the system is being worked on early in the mornings, which is when I like to get my work done. Also, it seems that when certain issues are fixed, it causes another issue somewhere else and is never ending.

  • Fuente de la reseña 
  • Publicado el 18/9/2019