Cisco Jabber

¿Qué es Cisco Jabber?

Distribución de escritorios, mensajería instantánea y conferencias para empresas, además de la posibilidad de colaborar sobre la marcha desde tu teléfono.

Información sobre Cisco Jabber

Cisco

http://www.cisco.com

Fundada en 1984

Vídeo de Cisco Jabber
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Resumen de precios de Cisco Jabber

Cisco Jabber no está disponible en versión gratuita y no ofrece prueba gratis.


Versión gratuita

No

Prueba gratis

No

Cisco Jabber deployment and support

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • En línea

Implementación

  • Instalado: Mac
  • En la nube, SaaS, web
  • Instalado: Windows
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Funciones de Cisco Jabber

  • Alertas y notificaciones
  • Anfitriones múltiples
  • Chat en vivo
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Gestión de eventos
  • Preguntas y respuestas
  • Promoción de redes sociales
  • Seminarios web a demanda
  • Sondeos/Votaciones
  • Uso compartido de la pantalla

Lista completa de Plataformas para webinar

  • Acceso móvil
  • Archivos de audio y vídeo bidireccionales
  • Audio HD
  • Chat en tiempo real
  • Chat privado
  • Difusión web a demanda
  • Elevación electrónica de la mano
  • Herramientas de presentación
  • Posibilidad de grabación y de lectura
  • Streaming de presentación
  • Uso compartido de la pantalla
  • Videoconferencia

Lista completa de Software para conferencias web

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Opiniones de Cisco Jabber

Todas las opiniones

Calificación general

4.3/5

Average score

Facilidad de uso 4.4
Atención al cliente 4.2
Funcionalidades 4.2
Relación calidad-precio 4.1

Review software

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¡Escribe una reseña!
Javier D.
Customer Success Manager
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 16/9/2019

"The best unified communications application"

Comentarios: My experience with Jabber is excellent, no matter where I am, I always have my extension at my fingertips and so I can make or receive calls as if I were in the office. I can also listen to voicemails or access virtual meetings from the same application. This application definitely helps the mobility of people keeping them always connected.

Puntos a favor: Cisco Jabber is an all-in-one application, it gives you the possibility of having your extension on your computer, cell phone or tablet, being able to send messages to your colleagues, share documents, screens, access voicemail or even video conferencing rooms. What more could you want?

Contras: There is not much to mention here, with the change of look and feel that they are doing in the new version, the user experience will be similar to Webex Teams and this helps the adoption of the solution. Perhaps the only point to mention is that for some cell phones, the application makes them a little slower than normal.

  • Fuente de la reseña 
  • Publicado el 16/9/2019
Usuario verificado
User Experience Lead
Servicios financieros, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    3 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 4/8/2019

"While it's come a long way from its freeware days, Cisco needs to update this tool for the modern er"

Comentarios: Jabber gets the job done for instant messaging, but companies need not worry about their employees getting lost in endless chats with each other. The interface is clunky and unintuitive. Setting a custom status is easy enough, but removing that status is not nearly as easy and requires an Internet search/hack.
The emoji set looks about as appealing as AOL Instant Messenger from the late 1990s, and at least once a day I send messages to the wrong person somehow. The lack of avatars is telling, and while it has some integration with ActiveDirectory/Outlook, other products do it better. Its best feature (by far) is the reminder to join WebEx meetings, which doesn't require opening any programs at all. Slack or Skype will give you a superior chat experience, but Jabber is typical of Cisco products with a focus on back-end telephony.

Puntos a favor: This product has excellent integration with other Cisco software, particularly WebEx

Contras: Has terrible emoji support; is not customizable in any meaningful way; often send messages to the wrong people due to a cluttered interface

  • Fuente de la reseña 
  • Publicado el 4/8/2019
Rosemarie S.
Producer
Telecomunicaciones, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 29/9/2020

"Intuitive Interface to Communicate with Coworkers!"

Comentarios: I have always found the simple user interface easy to navigate. It has always functioned exceptionally well.

Puntos a favor: Cisco Jabber makes it easy to create chat rooms with teammates to discuss projects. It also has a great search function that allows me to find anyone in my company who has a jabber account. This makes communicating quick and efficient!

Contras: I think if this software could integrate with larger business systems, it would be more powerful, such as offering it within a suite of other Cisco programs that businesses can utilize and reap the benefits of!

  • Fuente de la reseña 
  • Publicado el 29/9/2020
Usuario verificado
Project Manager
Marketing y publicidad, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    3 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    2 /5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    3/10
  • Fuente de la reseña 
  • Publicado el 20/6/2020

"Improvement needed"

Comentarios: It does its job - transferring information in a very quick and convenient way. It's easy to find users and reach out to them via chat and/or phone, and also allows for file sharing. However, I would highly recommend changing the interface to something more modern/aesthetically pleasing, and instigating an update that hinders the application from crashing as often as it does.

Puntos a favor: Jabber is quite straightforward to use, it's nice having all of the chats lined up in the sidebar so it's easily navigable from person to person. It also has the option of erasing chats if the program is exited out, which is of course a benefit from a proprietary standpoint (less so if you need to reference something that was said, of course). Not a lot of bells and whistles, so starting up the program is quite fast in the mornings, which I can appreciate. Since it's through Cisco, it also easily allows you to call people's work phones through the system.

Contras: While the user interface is straightforward, it also seems incredibly archaic and dull. During start-up it doesn't pull up the main "chat" screen, and instead pulls up a type of "home" screen where you can access your settings/any voicemails, but to actually chat a person (which I feel is the main purpose of this program), you need to search their name in a search bar > click on their name/chat icon > and it pulls everything up into its own separate window, which I find to be a bit of a waste of time. Additionally, when trying to share screenshots (by dragging into the chat box) the screenshots take up the FULL width of the screen, so I have to deal with scrolling back and forth to disseminate all of the information. It also does not allow me to drag + drop (or copy-paste) a received screenshot anywhere else. I have to first download the image onto my desktop. Again, seems like an unnecessary amount of steps. My biggest gripe, however, is that Jabber has the tendency to completely freeze and crash on a pretty daily basis. This has resulted in chats getting lost in the void, or being unable to go back and reference information that was sent mere minutes ago.

  • Fuente de la reseña 
  • Publicado el 20/6/2020
Veda P.
Pharmacy Technician
Productos farmacéuticos, 10,000+ empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 22/7/2020

"Jabber"

Comentarios: Overall is that out of other messengers I really love Jabber. I would rate it a 10/10 and would recommend it to anyone.

Puntos a favor: I really love the fact that it is very easy to navigate and use. Helps a lot getting in contact with someone at work instead of emailing and waiting for a reply. What I love about jabber is that you can ever share your screen with other coworkers!

Contras: I really don’t have a con about jabber but maybe they could have more emojis and font colors to spark up a convo.

  • Fuente de la reseña 
  • Publicado el 22/7/2020