---
description: ¿Qué es y para qué sirve Xero? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
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title: ¿Qué es Xero? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de contabilidad](/directory/1/accounting/software) > [Xero](/software/169561/xero)

# Xero

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> Hermoso software de contabilidad en línea alojado en la nube para pequeñas empresas. Accesible en cualquier momento y en cualquier lugar. ¡Experimenta tu versión de prueba gratis ahora\!
> 
> Veredicto: 3273 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Xero?

Todas las pequeñas y medianas empresas y contabilidad y prácticas de contabilidad.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 3273 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Xero
- **Constitución**: 2006

## Contexto comercial

- **Precio inicial**: USD 25.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Canadá, Estados Unidos, Filipinas, India, Indonesia, Irlanda, Malasia, Nueva Zelanda, RAE de Hong Kong (China), Reino Unido, Singapur, Sudáfrica

## Funciones

- Análisis financiero
- Balance contable y cuadro de resultados
- Conciliación bancaria
- Consolidación/Roll-Up
- Contabilidad
- Contabilidad de acreedores
- Contabilidad de deudores
- Contabilidad de fondos
- Contabilidad fiduciaria
- Control de inventario
- Controles o permisos de acceso
- Creación de informes financieros
- Cumplimiento tributario
- Cálculo de impuestos
- Declaración de ganancias/pérdidas
- Facturas personalizables
- Gestión de casos
- Gestión de clientes
- Gestión de demandas de pago
- Gestión de entrega
- Gestión de facturas
- Gestión de gastos
- Gestión de inventarios
- Gestión de nóminas
- Gestión de pedidos
- Gestión de proyectos
- Gestión de recibos
- Gestión de reembolsos
- Gestión de tareas
- Gestión de transacciones
- Importación y exportación de datos
- Informes de nómina
- Libro mayor de cuentas por cobrar
- Pagos móviles
- Payment Collection
- Portal de clientes
- Preparación W-2
- Presupuestos y estimaciones
- Procesamiento de facturas
- Procesamiento de pagos
- Real-Time Data
- Registro de auditoría
- Seguimiento de estado
- Seguimiento de fechas de vencimiento
- Seguimiento de gastos
- Seguimiento de pedidos
- Seguimiento del tiempo
- Supervisión
- Testimonios de clientes
- Transferencia

… y 51 características más

## Integraciones (en total: 146)

- A2X
- Accelo
- Actionstep
- ActiveCollab
- Acuity Scheduling
- Administrate Training Management
- Adobe Commerce
- Agile CRM
- ApprovalMax
- AroFlo
- AutoEntry
- BigCommerce
- BlueFolder
- Buildertrend
- Capsule

… y 131 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Software de contabilidad](https://www.capterra.mx/directory/1/accounting/software)

## Categorías relacionadas

- [Software de contabilidad](https://www.capterra.mx/directory/1/accounting/software)
- [Software de cuentas por pagar](https://www.capterra.mx/directory/30520/accounts-payable/software)
- [Programas de cuentas por cobrar](https://www.capterra.mx/directory/30521/accounts-receivable/software)
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- [Software contable para escuelas](https://www.capterra.mx/directory/20015/school-accounting/software)

## Alternativas

1. [NetSuite](https://www.capterra.mx/software/135757/netsuite) — 4.2/5 (2003 reviews)
2. [QuickBooks Online](https://www.capterra.mx/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
3. [QuickBooks Enterprise](https://www.capterra.mx/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews)
4. [QuickBooks Desktop](https://www.capterra.mx/software/173879/quickbooks-desktop-pro) — 4.4/5 (2551 reviews)
5. [Sage Intacct](https://www.capterra.mx/software/76/intacct) — 4.3/5 (608 reviews)

## Opiniones

### "Xero – Efficient accounting" — 4.0/5

> **Omar** | *4 de marzo de 2025* | Sector textil | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Xero combining the bookkeeping, automated reconciliation, and intuitive invoicing is what I like the most about it
> 
> **Puntos en contra**: At somewhat high costs, few sophisticated reports are available through third-party add-ons. The assimilation process might be cumbersome to the non-professional users of accounting software too
> 
> I loved working with Xero and I would describe it as an advantageous one. It's is a well-crafted accounting tool that properly organizes financial operations, even so it still can have some limits

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### "Xero is ok" — 5.0/5

> **Debbie** | *3 de enero de 2026* | Contabilidad | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The dashboard is easy to use, the reporting functions work well, and I’m not aware of any bugs or issues. Recording transactions is straightforward, and keeping bank activity up to date is simple.
> 
> **Puntos en contra**: It does not offer good value for money compared with competitor products, and customer support is not available by telephone. As a partner, commission opportunities are limited, and payments are taken by direct debit.
> 
> I’m generally happy with Xero. It’s very easy to use and integrates well with other products, though often at an additional cost. Its reporting features are somewhat limited, but they’re sufficient for what I need.

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### "Good product" — 5.0/5

> **Abi** | *24 de marzo de 2026* | Productos farmacéuticos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I really appreciated the strong emphasis on innovation and problem solving at Xerox. The company has a rich history in technology and document management, and I loved being part of teams that were encouraged to find creative solutions for clients whether it was optimizing workflows with multifunction printers or implementing digital transformation projects. The collaborative environment and access to cutting edge tools allowed me to learn a lot and see the direct impact of my work on improving efficiency for businesses. It felt rewarding to work with talented colleagues who were passionate about delivering reliable, high-quality solutions.
> 
> **Puntos en contra**: What I liked least was the pace of change in some areas, particularly the bureaucratic processes that sometimes slowed down decision making and project execution. In a fast evolving tech landscape, waiting for approvals through multiple layers could delay innovation. That said, I understand it’s common in large, established organizations, and it taught me valuable skills in navigating complex structures and advocating effectively for improvements. I’m excited about opportunities where I can bring that experience to a role with even more agility.
> 
> Overall, my experience at Xerox was a solid and valuable one that helped me build a strong foundation in the tech and document solutions industry. On the positive side, I really appreciated the company’s legacy of innovation, the collaborative teams, and the opportunities to work on meaningful projects that directly improved client workflows. The benefits were competitive, there was good access to training and development resources, and in many roles, work-life balance was decent especially with flexible or hybrid options in recent years. I learned a lot about problem solving, customer focus, and navigating large-scale corporate environments, and I made some great professional connections.

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### "Xero - Used to be the best accounting package in the world." — 1.0/5

> **Daryl** | *9 de octubre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Previous to the "new invoicing" interface, the user interface and UX was excellent. Value for money used to be excellent, but then the company floated and started pulling shady moves like removing the expenses module and replacing it with a paid version that had less features and a worse UI. Customer support for fixing things that Xero \*can\* do is pretty good, support for fixing things like bugs, intentionally broken features, and nags/advertising is very very poor.
> 
> **Puntos en contra**: The downhill trajectory of the UI and UX. Every change to the UI brings a couple of good things, and a bag of dicks. Changes used to be for the benefit of the user (you know, the one who is actually paying for the product). Now its for the benefit of the shareholders, and most times makes the UX much worse. Advertising plastered on the UI making the book keeper's job harder than it could be. Features that just don't work when they used to work fine (auto assigning the next ID on an imported invoice is a classic example of something that used to work and now doesn't, and has been promised to be fixed but here we are, 6 years later, and it still hasn't been given any developer time and probably wont.)
> 
> I dread every new change they announce. If i could move my companies out of Xero (4 companies and one charity) and onto something that looks like what Xero used to be, i'd do it in a heartbeat. I moved them all off MYOB in about 2008, and it doesn't look like MYOB has improved much since then, and there are no others on the horizon that i know of. Its a sad state of affairs for the future of online accounting packages.&#10;I'd describe my time with xero as about ten years of honeymoon where it was the best thing since sliced bread. Xero really lead the world in smart accounting and smart UI. I'd describe the rest of my time since then as miserable, much like an abusive relationship. &#10;&#10;I dread having to make changes to quotes and invoices because bugs in the UI are so common. Just one example; you add a discount to a line item on a quote, lets say $10, and then realise that you put that discount on the wrong line item, so you delete the discount on that line, and put $10 on the next line item down. Now its correct, so you click save, and it won't save. So you change the discount to a percentage that equals $10 - nope, that doesn't let it save. The error message doesn't help - it just says that there was an error and the quote can't be saved. You check your internet connection - that's fine. Eventually you might just delete the quote and re-create it, and its probably going to work. What you don't know, and Xero is in no mood to let you know (and no intention of fixing this - its been there for ~ a year) is that a discount of "" (an empty field, where you deleted the incorrect discount) will prevent the quote from saving. This is an incredibly simple UI bug to fix, its literally just adding \[if discount\[line\]=''; discount\[line\]=0\] to the code - about 40 characters added, but the a holes managing the xero devs haven't managed to assign someone to that bug for about a year. Their helpdesk are told to inform you that you should just enter "0" instead of pressing delete.&#10;&#10;This is the kind of moronic bugs that happen all the time in Xero, and its due to one thing only; an insistence on only working on things that look good to attract new users (once you have someone subscribed, they will likely be tied in for at least 12 months by the time they realise the horrors that occur), or improve shareholder value. A good example of this is advertising plastered over the interfaces, especially the invoicing module. Many of us have no intention of using Xero's online payment system - our customers just don't want that, they pay by direct credit, but what used to be a short link is now a large banner advertising "get online payments set up", and now it can't be dismissed. Now there's also a 2-line item in the menu advertising Xero's SMS service - another paid thing that we can't remove even if we have no intention of ever using it. &#10;I could go on and on about the abuses, but i'm sure you get the point.

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### "Great integrations and automations" — 5.0/5

> **Usuario verificado** | *17 de marzo de 2026* | Comercio minorista | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Great integrations and automations. As someone who doesn't have a book keeping background I do find it quite user friendly.
> 
> **Puntos en contra**: Some reporting components are too complicated, but it is improving with recent updates which is great, including the dashboard.

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