¿Quién usa Fienta?

— Conferencia, seminario, capacitación — Concierto, festival — Museo, parque temático, atracción, zoológico — Evento deportivo — Teatro, comedia, actuación

¿Qué es Fienta?

Fienta vende tus eventos en línea y te deja totalmente al mando del proceso. Con tarifas bajas y la información de tus clientes al alcance de la mano, puedes configurar tus eventos de manera rápida y sencilla. Siempre conoces a tus clientes, obtienes datos de los compradores y con los análisis de Fienta puedes optimizar el proceso sobre la marcha. Hábil y rápido, solo pagas si ganas dinero.

Información sobre Fienta

Fienta

https://fienta.com

Fundada en 2014

Resumen de precios de Fienta

Fienta dispone de una versión gratuita y ofrece una prueba gratis.

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En vivo en línea

Documentación

Asistencia

Horas laborables

En línea

Funciones de Fienta

Software de registro
Encuestas y comentarios
Formularios personalizables
Gestión de calendarios
Gestión de contactos
Gestión de marketing
Gestión de tarjetas de identificación
Inscripción de clases
Inscripción de eventos
Inscripción de grupos
Inscripción en línea
Inscripción in situ
Procesamiento de pagos
Procesamiento de reembolsos
Registro de llegada por cuenta propia
Seguimiento de asistentes
Gestión de concesiones
Gestión de datos del cliente
Gestión de empleados
Gestión de promociones
Gestión de páginas web
Impresión a domicilio
Lectura de código de barras/tickets
Mapa de asientos
Punto de venta
Reserva de entradas
Reventa de entradas
Tarjetas de abono
Venta de entradas a través de un terminal
Venta de entradas en línea
Venta de entradas in situ
Venta de entradas móvil

Opiniones de Fienta

Mostrando 5 de 41 opiniones

En general
4.9/5
Facilidad de uso
4.9/5
Atención al cliente
4.9/5
Funcionalidades
4.6/5
Relación calidad-precio
4.9/5
Ida J.
Project Manager
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 7/1/2019

"Greatest ticketing platform"

Comentarios: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Puntos a favor: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Contras: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Respuesta de proveedores

por Fienta el 23/1/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

  • Fuente de la reseña 
  • Publicado el 7/1/2019
Anni-brit R.
Turundusjuht
Bienes de consumo, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 30/7/2019

"Fienta event planning software"

Comentarios: Awesome! Great and fast customer support!

Puntos a favor: I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

Contras: The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

Respuesta de proveedores

por Fienta el 31/7/2019

Hello Anni-Brit, thank you for the review!

We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

  • Fuente de la reseña 
  • Publicado el 30/7/2019
Jekabs D.
CEO
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    2/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    6/10
  • Fuente de la reseña 
  • Publicado el 28/5/2019

"Improwise Feedback"

Comentarios: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Puntos a favor: I like the simplicity for administators and users.

Contras: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Respuesta de proveedores

por Fienta el 31/5/2019

Dear Jekabs, thank you for leaving us feedback!

  • Fuente de la reseña 
  • Publicado el 28/5/2019
Priit K.
Member of the Board, Strategist
Marketing y publicidad, 13-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 4/1/2019

"Really easy ticketing tool"

Comentarios: We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

Puntos a favor: Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

Contras: I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Respuesta de proveedores

por Fienta el 23/1/2019

Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

  • Fuente de la reseña 
  • Publicado el 4/1/2019
Eva M.
Executive Officer, Trinity Long Room Hub
Educación superior, 1001-5000 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 28/5/2019

"An excellent service, exactly what we needed."

Comentarios: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Puntos a favor: The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Contras: We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Respuesta de proveedores

por Fienta el 31/5/2019

Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

  • Fuente de la reseña 
  • Publicado el 28/5/2019