Fienta

Fienta

Por Fienta

¿Quién utiliza este software?

— Conferencia, seminario, capacitación — Concierto, festival — Museo, parque temático, atracción, zoológico — Evento deportivo — Teatro, comedia, actuación

Valoración media

39 opiniones
  • En general 4.9/5
  • Facilidad de uso 4.8/5
  • Atención al cliente 4.9/5
  • Funcionalidades 4.6/5
  • Relación calidad-precio 4.9/5

Detalles del producto

  • Precio inicial USD 0.40/una vez
  • Versión gratuita
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En directo en línea
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • Fienta
  • https://fienta.com
  • Fundada en 2014

Sobre Fienta

Fienta vende tus eventos en línea y te deja totalmente al mando del proceso. Con tarifas bajas y la información de tus clientes al alcance de la mano, puedes configurar tus eventos de manera rápida y sencilla. Siempre conoces a tus clientes, obtienes datos de los compradores y con los análisis de Fienta puedes optimizar el proceso sobre la marcha. Hábil y rápido, solo pagas si ganas dinero.

Funciones de Fienta

  • Encuestas y comentarios
  • Formularios personalizables
  • Gestión de calendarios
  • Gestión de contactos
  • Gestión de marketing
  • Gestión de tarjetas de identificación
  • Inscripción de clases
  • Inscripción de eventos
  • Inscripción de grupos
  • Inscripción en línea
  • Inscripción in situ
  • Procesamiento de pagos
  • Procesamiento de reembolsos
  • Registro de llegada por cuenta propia
  • Seguimiento de asistentes
  • Gestión de concesiones
  • Gestión de datos del cliente
  • Gestión de empleados
  • Gestión de promociones
  • Gestión de páginas web
  • Impresión a domicilio
  • Lectura de código de barras/tickets
  • Mapa de asientos
  • Punto de venta
  • Reserva de entradas
  • Reventa de entradas
  • Tarjetas de abono
  • Venta de entradas a través de un terminal
  • Venta de entradas en línea
  • Venta de entradas in situ
  • Venta de entradas móvil

Las opiniones más útiles de Fienta

Greatest ticketing platform

Publicado el 7/1/2019
Ida J.
Project Manager
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Puntos a favor: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Contras: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Respuesta de proveedores

por Fienta el 23/1/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

One Of The Best Ticket Platforms Out There (if not the best)

Publicado el 31/5/2019
Kenneth P.
Founder
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like.

Puntos a favor: Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING!

Contras: I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required.

Respuesta de proveedores

por Fienta el 4/6/2019

Hello Kenneth! Thank you for the feedback and all the kind words!
PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature.

An excellent service, exactly what we needed.

Publicado el 28/5/2019
Eva M.
Executive Officer, Trinity Long Room Hub
Educación superior, 1001-5000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Puntos a favor: The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Contras: We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Respuesta de proveedores

por Fienta el 31/5/2019

Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

Best Events Marketing Tool!

Publicado el 28/9/2019
Tyas P.
Student
Asuntos internacionales, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
4/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I use Fienta to sell tickets for my events, and thank you because my program has many participants both locally and internationally

Puntos a favor: I can manage and manage every ticket sale for my event, Fienta also provides a feature that can control and view the number of ticket purchases so I can understand the traffic from my event.

Contras: Fienta doesn't have some additional features like ads and so on, but apart from that this tool is very helpful

Respuesta de proveedores

por Fienta el 30/9/2019

Hello! Thank you for taking time to write us a review! Please let us know if you miss any feature - we can prioritize our software developent based on your feedback.
Cheers, Rene from Fienta

Improwise Feedback

Publicado el 28/5/2019
Jekabs D.
CEO
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
4/5
En general
4/5
Facilidad de uso
2/5
Características y funcionalidades
3/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Puntos a favor: I like the simplicity for administators and users.

Contras: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Respuesta de proveedores

por Fienta el 31/5/2019

Dear Jekabs, thank you for leaving us feedback!

Leer más opiniones