--- description: ¿Qué es y para qué sirve HelloBox? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es HelloBox? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en vivo](/directory/30797/live-chat/software) > [HelloBox](/software/173571/hellobox) # HelloBox Canonical: https://www.capterra.mx/software/173571/hellobox Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/173571/hellobox?page=2) > Todas tus redes sociales en un widget de contacto omnicanal. Canales disponibles: WhatsApp Facebook Messenger Mensajes privados de Twitter Y más. > > Veredicto: 16 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa HelloBox? HelloBox es la mejor opción para todas las personas que son representantes de su propia marca. Posee especialmente un alto potencial para: — Agentes de bienes raíces — Entrenadores y entrenadores — Dueños de negocios locales ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 16 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: PixelHub - **Constitución**: 2018 ## Contexto comercial - **Precio inicial**: EUR 8.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Países disponibles**: España ## Funciones - Acceso móvil - Autoresponders - Chat proactivo - Creación de informes/análisis - Creación de marca personalizable - Formulario sin conexión ## Opciones de asistencia - Chat ## Categoría - [Software de chat en vivo](https://www.capterra.mx/directory/30797/live-chat/software) ## Alternativas 1. [HubSpot CRM](https://www.capterra.mx/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [LiveAgent](https://www.capterra.mx/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Slack](https://www.capterra.mx/software/135003/slack) — 4.7/5 (24046 reviews) 4. [WhatsApp](https://www.capterra.mx/software/180345/whatsapp) — 4.7/5 (16296 reviews) 5. [Zendesk Suite](https://www.capterra.mx/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Opiniones ### "Great product, just not for my business" — 5.0/5 > **Nicholas** | *7 de mayo de 2019* | Diseño gráfico | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I liked the vast array of channels to contact the business and you get to choose which channels are turned on and off. > > **Puntos en contra**: The size of the widget when it was fully expanded. It was a lot to take in sometimes if you had a lot of channels available for contact. Also, I think the more channels to communicate with your customer is a good thing, maybe like 3 to 4 should be limited to the widget. It gets too crowded on there. > > HelloBox is a great product, and I would have continued to use it if I just needed my customers to contact me directly or fill out a form to have me contact them at a later date. It just so happens that I need an active 24/7 bot to greet my customers, take down information, transfer it to my CRM, and also schedule appointments right there in the chat. HelloBox is a great solution for people who want multiple channels to chat with their customers on all packaged together, however beyond that I'd go with somethign else. Hellobox could have done everything I needed it to do, however, I wasn't interested in it enough to continue with the product. ----- ### "Fantastic" — 5.0/5 > **Stephen** | *7 de mayo de 2019* | Ingeniería civil | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: HelloBox allows our customers to get in touch with us fast and in a way that they prefer rather than relying on just email or phone. It offers all the options right on the page so it's easy for users to locate. > > **Puntos en contra**: I have nothing negative to say about it. Works perfect. > > Positive. Increased contact and easy to use. ----- ### "HelloBox - The smart tool you never knew you ever needed" — 3.5/5 > **Usuario verificado** | *3 de mayo de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: - Packed with innovative features - Easy to use after some time - Awesome support from the team > > **Puntos en contra**: - The UX was a bit unpleasant at first, but I got the hang of it > > Pretty damn great. (the founder of HelloBox) is a great guy through and through. He and his team are always willing to help out. Excited to see what lies in the future for this product :) ----- ### "Great product, bad service" — 5.0/5 > **Marylou** | *20 de enero de 2021* | Propiedad inmobiliaria | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Its a great software overall. But I believe they need more people to assist the clients they already have. > > **Puntos en contra**: Since my company has a lot of clients, things come up and in digital we need to act quickly. Here with hellobox is my only provider where I have problems to change simply things as: - account settings - get the bills to a new email My clients are upset because we cannot provide them bills for a service, which is a very bad image for the company. > > I like the software, but it's risky. Considerate this before buying it. Also, if you know another software please let me know\! ----- ### "Contact widget for your website" — 4.0/5 > **Nina** | *8 de mayo de 2019* | Diseño | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: These are nice features that I didn't find in other contact widgets: - Number of integrations (10 channels available) - Great customization options (picture, badge) - QR code generation for SMS - Option to display business hours - Free trial for one month - Amazing customer support > > **Puntos en contra**: These are my suggestions to improve the widget further: - Enhance widget position options (currently left or right, no custom positioning) - Would love a "simpler" version with a minimalist design (the current version looks very professional - not suitable for personal or quirky landing pages) - Translation (FR) is not perfect - Add option to display time in 24h format and date as day dd mm - Reduce loading time (currently 5 sec) - Add option to customize the apparition of the widget (event trigger, timer, animation effect.) - No need to enter credit card info to get free trial > > The widget is extremely easy to set up, it supports most social media and traditional channels, there are quite a few options available, and the customer support is great\! I recommend this widget for professional websites. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/173571/hellobox?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/173571/hellobox) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados