--- description: ¿Qué es y para qué sirve Ooma Office? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Ooma Office? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office) # Ooma Office Canonical: https://www.capterra.mx/software/174109/ooma-office Page: 1 / 11\ Siguiente: [Next page](https://www.capterra.mx/software/174109/ooma-office?page=2) > Todas las funciones de los sistemas telefónicos de las grandes empresas a un precio asequible para pequeñas empresas. > > Verdict: Rated **4.4/5** by 248 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Ooma Office? Pequeñas y medianas empresas. Ideal para empresas familiares, profesionales de atención médica local o cualquier otro negocio minorista. ## Quick Stats & Ratings | Metric | Calificación | Detail | | **En general** | **4.4/5** | 248 Opiniones | | Facilidad de uso | 4.5/5 | Based on overall reviews | | Asistencia al cliente | 4.4/5 | Based on overall reviews | | Relación calidad-precio | 4.5/5 | Based on overall reviews | | Funciones | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Ooma - **Ubicación**: Sunnyvale, EE. UU. - **Founded**: 2004 ## Commercial Context - **Precio inicial**: USD 19.95 - **Modelo de precios**: (Prueba gratis) - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Available Countries**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Archivos de audio y vídeo bidireccionales - Automated Attendant - Chat y mensajería - Colaboración entre varios usuarios - Comunicación multicanal - Conexiones SIP - Desvío de llamadas - Distribución automática de llamadas - Enrutamiento de llamadas - Gestión de centros de atención telefónica - Grabación de llamadas - IVR - Mensaje de voz - Mensajería SMS - PBX - Supervisión de llamadas - VoIP ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para VoIP](https://www.capterra.mx/directory/30940/voip/software) ## Categorías relacionadas - [Software para VoIP](https://www.capterra.mx/directory/30940/voip/software) - [Soluciones de comunicación basadas en la nube](https://www.capterra.mx/directory/31362/cloud-communication-platform/software) - [Soluciones de telefonía](https://www.capterra.mx/directory/30084/telephony/software) - [Software para sistemas telefónicos](https://www.capterra.mx/directory/31101/business-phone-systems/software) - [Sistemas de comunicaciones unificadas](https://www.capterra.mx/directory/31035/unified-communications/software) ## Alternativas 1. [Ringover](https://www.capterra.mx/software/169627/ringover) — 4.7/5 (842 reviews) 2. [Nextiva](https://www.capterra.mx/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [3CX](https://www.capterra.mx/software/158704/3cx) — 4.4/5 (464 reviews) 4. [RingEX](https://www.capterra.mx/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [8x8 Work](https://www.capterra.mx/software/187525/virtual-office) — 4.1/5 (309 reviews) ## Opiniones ### "Best VoIP for the money" — 4.0/5 > **Sharon** | *9 de noviembre de 2020* | Diseño gráfico | Recommendation rating: 10.0/10 > > **Puntos a favor**: Ease of set up, the service is reliable, call quality is good, great price and many extras, and customer service is top notch (if you need them at all). > > **Puntos en contra**: Desktop app and call recording are only available with a higher prices plan. Occasionally there is a little static on the call or echo, but it could be my internet service as I am out in the country and only get DSL. > > Great experience. It was so simple to set up, I only wish I didn't have to pay extra for the desktop app. ----- ### "Ooma Rocks Business Telephone Service" — 5.0/5 > **Stephanie** | *11 de octubre de 2024* | Seguridad informática y de redes | Recommendation rating: 10.0/10 > > **Puntos a favor**: Ooma Office saved me a bundle compared to what Verizon was charging me and give me many more options like the app and plethora of phone features and virtual assistant. > > **Puntos en contra**: Ooma depends on our internet connection which could be more reliable. This is less a concern with Ooma than our internet provider > > Ooma has provided quality and reliable calling for my business. The Ooma Businesss app on my iPhone lets me call from the office from anywhere. It's awesome\! ----- ### "Beware of this service if your business depends on it" — 1.0/5 > **Brad** | *27 de marzo de 2025* | Servicios | Recommendation rating: 0.0/10 > > **Puntos a favor**: The features were exactly what we needed when we signed up. > > **Puntos en contra**: The service and support have severely suffered in the last few months. Calls will stop working during business hours and you cannot reach anyone with support > > We are currently looking for another provider as the quality of service is no longer acceptable. ----- ### "Simple to use, simple to set up and great voice value." — 5.0/5 > **Joel** | *30 de enero de 2024* | Tecnología y servicios de la información | Recommendation rating: 9.0/10 > > **Puntos a favor**: We had a property where the phone system has failed completed. Spun up OOMA office with phone numbers and set up Remote Call Forward on the lines coming. Property back in business within 45 minutes which included any tweaks. We ordered phones after we got it all set up. > > **Puntos en contra**: If using the wifi on the phones, it is best to have a network jack that has access to the internet to get started with firmware downloads, etc. We have some challenges getting that part set up and had to get on the phone with support and they were helpful for us. > > Ooma is a great solution, and budget friendly. You can emulate most features that other UCaaS providers provide. If you need contact center functionality, this would be their enterprise product depending on what you need to do with it. Multi - Site set ups are also a breeze. ----- ### "Great Choice for small Business and Reliable." — 5.0/5 > **David** | *31 de enero de 2024* | Seguridad e investigaciones | Recommendation rating: 10.0/10 > > **Puntos a favor**: Have had many years and have only seen one outage in 5+ Years We have been using it. The outage was fixed in less than an hour so did not impact us much. Very helpful staff and a great price for business looking for a easy to use system with all the features. > > **Puntos en contra**: Locked out of phone settings so if you are looking for changing phone wallpaper there is no option to do this on the phones. > > Call quality is great and the system is easy to use. Have a lot of included options in the system and you can have both an ATA and desk phone on the same ext. ----- Page: 1 / 11\ Siguiente: [Next page](https://www.capterra.mx/software/174109/ooma-office?page=2) ## Links - [View on Capterra](https://www.capterra.mx/software/174109/ooma-office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data