¿Quién usa Halp?
Fast-growing IT, TechOps and Internal Ops teams at small, medium, or enterprise companies.
¿Qué es Halp?
Halp is a conversational ticketing solution for modern internal operations teams to assign, prioritize, track, and answer requests from Slack in a message-based interface. Companies using Halp get faster response times, more productive operational support teams, and happier employees.
Halp functions as a standalone ticketing system, or it integrates directly with Zendesk, Jira, ServiceNow, and other legacy ticketing systems.
Información sobre Halp
Halp
https://www.halp.com
Fundada en 2017
Resumen de precios de Halp
Halp no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Halp está disponible a partir de USD 25.00/mes.
Precio inicial
USD 25.00/mes
Ver precios
Versión gratuita
No
Prueba gratis
Implementación
En la nube, SaaS, web
Formación
En vivo en línea
Seminarios web
Documentación
Asistencia
En horario ininterrumpido (atiende un representante)
Horas laborables
En línea
Funciones de Halp
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Opiniones de Halp
Mostrando 1 opinión de 1
Randy T.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades4/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 9/1/2020
"Great Product, Great People."
Comentarios: Every single person I have interacted with at Halp is passionate about the product and how it can help me. They are super supportive and knowledgeable, so not only do they listen to my feedback, but they have great ideas of how to use Halp fully with the other tools I have.
Puntos a favor: I am in an environment with Slack and Zendesk used heavily. I love that I now have these tied together in an easy way to be able to quickly push tickets without even having to go back to the web interface. There own ticketing system backend is ever improving and I fully intend to move my IT team off of Zendesk and over to Halp fully, hopefully within this next year. Also, the BetterCloud integration to be able to kick off workflows is AWESOME.
Contras: They did originate as BubbleIQ and have grown into what they are now. Because of this, the feature set it still growing. That is not a horrible Con, as they are actively growing the feature set and constantly seek input from customers to determine the best roadmap.
- Fuente de la reseña
- Publicado el 9/1/2020
