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¿Quién utiliza este software?
Dashly works perfectly for small and medium-size SaaS companies and all size e-commerce customers who want to manage all marketing automation instruments in one administration panel.
Valoración media
5 opiniones- En general 4.8 / 5
- Facilidad de uso 4 / 5
- Atención al cliente 4.8 / 5
- Funcionalidades 4.6 / 5
- Relación calidad-precio 4.6 / 5
Detalles del producto
- Precio inicial USD 19.00/mes
- Detalles de precios The price depends on website traffic. You pay only for unique visitors.
- Versión gratuita Sí
- Prueba gratis Sí
-
Implementación
En la nube, SaaS, web
Instalado: Windows
Móvil: nativo de iOS
Móvil: nativo de Android
-
Formación
En persona
En directo en línea
Documentación
-
Asistencia
Horas laborables
En línea
Datos del proveedor
- Dashly
- https://www.dashly.app/
- Fundada en 2014
Sobre Dashly
Customer conversation platform that tracks website visitors, helps to capture leads, return customers and provide support. With a full range of marketing instruments, Dashly raises conversions on every step of the funnel:
-eCRM to keep visitors and leads;
- used data tracking without coding;
- live chat;
- email, pop-up forms to engage users;
- triggered messages to reduce retention;
- analytics to estimate effectiveness.
Funciones de Dashly
- Análisis y seguimiento del ROI
- CTA personalizables
- Campañas de goteo
- Contenido dinámico
- Evaluación de clientes potenciales
- Inteligencia de ventas
- Marketing de búsqueda
- Marketing social
- Pruebas A/B
- Páginas de aterrizaje y formularios web
- Segmentación
- Seguimiento de visitantes de la web
- Autorrespondedores
- Biblioteca de imágenes
- Campañas de goteo
- Conformidad CAN SPAM
- Contenido dinámico
- Correo electrónico activado por evento
- Correos electrónicos optimizados para el formato móvil
- Creación de informes/análisis
- Editor de correo electrónico WYSIWYG
- Encuestas de cliente
- Gestión de la lista de correo
- Gestión de modelos
- Gestión de suscriptores
- Pruebas A/B
- Páginas de aterrizaje y formularios web
- Análisis de atención al cliente
- Búsqueda
- Catalogación y categorización
- Chat en vivo
- Control de respuestas por correo electrónico
- Gestión del conocimiento
- Métricas de rendimiento
- Portal de autoservicio
- Seguimiento de asistencia al cliente
- Chat proactivo
- Creación de marca personalizable
- Formulario sin conexión
- Geofocalización
- Integración de terceros
- Respuestas prediseñadas
- Seguimiento de visitantes de la web
- Transferencias/enrutamiento
- Uso compartido de la pantalla
- Análisis
- Análisis de sentimientos
- Análisis de texto
- Análisis predictivo
- Gestión de comentarios
- Gestión de encuestas y sondeos
- Gestión del conocimiento
- Panel de comunicaciones
- Recopilación de datos multicanal
- Segmentación de clientes
- Alertas y alzada
- Asistente virtual
- Base de conocimientos
- Chat en vivo
- Encuestas y comentarios
- Gestión de centros de atención telefónica
- Gestión de citas
- Gestión de colas de espera
- Gestión de correo electrónico
- Gestión de flujos de trabajo
- Integración de redes sociales
- Métricas de rendimiento
- Portal de autoservicio
Los productos más populares
Las opiniones más útiles de Dashly
Friendly UX/UI and great support team
Publicado el 28/5/2019
Francisco O.
Comentarios: The Conversations/Chat section work flawless, the support team at any time, even Sundays (Team did that) working for me, helping me with the setup and integrations. All experience good from the very beginning.
Puntos a favor:
Feature rich focus on Ecommerce, integrations for that area work great. (Woocommerce, etc)
Central Data at hand with customer (Lead cards)
Powerful API for integrations
Contras:
Qualification of leads via chat do not allow name capture, probably this is the only cons that I have found.
You must have authentication in place to prevent multiple site visitors count.
Great Team and product
Publicado el 27/11/2019
Dave C.
Comentarios: Overall i’m happy with Dashly, but i’m hoping they will build out additional features for email campaigns.
Puntos a favor:
Dashly is a solid product if you need a need a live chat tool for your website. Theres lots to love but a few things that stand out for me are:
- Dashly is really easy to use.
- They have a great customer support team that is very active in online groups.
- Very fair pricing. Live chats can get expensive fast and Dashly offers a lot for the price.
Its great that they allow you to build a knowledge base as well.
Contras: I really wish they would build offer more functionality around the email campaign portion of their product. Following up with potential customers is key and this seems like a missed opportunity.
Love Dashly! Awesome SaaS with great potential by an amazing team!
Publicado el 6/12/2019
Joon k L.
Comentarios: Dashly's focus on leads helped our potential clients reach out to us with ease and Dashly's function allowed us to follow up on all of our leads. The support team is amazing. It's difficult to find such great support nowadays. The team is active and they continue to update the platform.
Puntos a favor: I tested a lot of different tools but went with Dashly. I see a lot of potential but the product is already great as it is. The livechat is great and Dashly's puts a strong focus on leads. There are various templates provided to ease the setup process.
Contras: The UI/UX is not bad but I am a sucker for "pretty" UI/UX so I am hoping for an update/overhaul eventually. I would also like to see more features and functions for the email campaigns.
Live chat tool for your website that does not let your site speed performance down
Publicado el 26/10/2019
Muhammad I.
Puntos a favor: The first impression when I use Dashly is this live chat tool does not let your site speed performance down. The speed of a load of this tool is really fast when you put it on your site. Other Pros that I know are much-much more but what I also really like about Dashly, this tool can trigger auto message chat or pop-up for a done event that the customer did on your website. Ex: your customer has bought for a product on your site so Dashly can track it and can give auto gratitude for your customer. This is cool right...
Contras: The small con is on the support. You need to be patient because of time differential but the support is still amazing.
Great service
Publicado el 20/4/2019
Usuario verificado
Comentarios:
Used the service for e-commerce. The results were very pleasing. For the first month, sales grew by 43%.
Service is easy to work, convenient analytics, excellent support, a lot of training materials. Good job guys.
Puntos a favor: Everything was great. Easy to use the software.
Contras: Did not find any negative sides, besides some of the features.
