---
description: ¿Qué es y para qué sirve Google Chat? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Google Chat? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para trabajar en equipo](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat)

# Google Chat

Canonical: https://www.capterra.mx/software/175800/chat

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> Plataforma basada en la nube que ayuda a las empresas a facilitar las operaciones a través de un conjunto de aplicaciones de comunicación y productividad.
> 
> Veredicto: 2385 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 2385 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Google

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Búsqueda/filtro
- Herramientas de colaboración
- Videoconferencia

## Integraciones (en total: 6)

- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Meet
- Google Workspace

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos

## Categoría

- [Herramientas para trabajar en equipo](https://www.capterra.mx/directory/31033/team-communication/software)

## Alternativas

1. [Microsoft Teams](https://www.capterra.mx/software/168668/microsoft-teams) — 4.5/5 (11078 reviews)
2. [Telegram](https://www.capterra.mx/software/180347/telegram) — 4.7/5 (6426 reviews)
3. [Slack](https://www.capterra.mx/software/135003/slack) — 4.7/5 (24146 reviews)
4. [Connecteam](https://www.capterra.mx/software/153140/connecteam) — 4.6/5 (5298 reviews)
5. [Google Workspace](https://www.capterra.mx/software/168389/google-workspace) — 4.7/5 (17618 reviews)

## Opiniones

### "La mejor comunicacion." — 5.0/5

> **Oscar** | *20 de febrero de 2025* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Me facilita la comunicacion con familiares y en cuestion de negocios es la mejor opcion.
> 
> **Puntos en contra**: Deberia tener opciones de agregar mas pantallas para una reunion.
> 
> Mi experiencia a sido la mejor, gran fluidez en la imagen, buen nivel de audio.

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### "Gchat for quick office communication" — 5.0/5

> **Kate** | *29 de octubre de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: My coworkers and I use Gchat to send quick messages. Although we use a different software for all our collaborative projects, Chat is great for quick notes to specific individuals.
> 
> **Puntos en contra**: Sometimes the call feature does not work as well (or as quickly) as it does through hangouts. The lag time is a bit longer.
> 
> It's great and I will continue to use with coworkers and friends.

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### "Simple and convenient messaging for everyday communication" — 5.0/5

> **Portia** | *14 de mayo de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Google Chat is easy to use and works well with other Google services like Gmail and Google Meet. I like how simple it is to send quick messages, share files and keep conversations organised in spaces and group chats.
> 
> **Puntos en contra**: The app can sometimes feel basic compared to other messaging platforms, and notifications may occasionally be delayed or overwhelming in busy group chats.
> 
> Overall, Google Chat has been a convenient tool for communication and collaboration. It’s straightforward, reliable and especially useful for people already using Google Workspace. I like that everything stays connected in one place without needing multiple apps.

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### "Simple and Effective Team Communication Tool" — 5.0/5

> **Nikki** | *5 de mayo de 2026* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I liked most about Google Chat is how simple and efficient it is for team communication. It integrates seamlessly with Google Workspace, making messaging, file sharing, and collaboration fast and easy in one platform.
> 
> **Puntos en contra**: What I liked least about Google Chat is that it feels more basic compared to other messaging platforms, with fewer advanced features for large team organization and workflow management.
> 
> My overall experience with Google Chat has been positive. It’s a simple, reliable communication tool that works well within Google Workspace. While it lacks some advanced features, it’s effective for quick messaging and team collaboration.

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### "Google Chat review" — 3.0/5

> **Daniel** | *25 de mayo de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The integration with Google services is the best aspect of Google Chat. Functionality is also easy to use.
> 
> **Puntos en contra**: Too many notifications would be my biggest compliant.  I'm a gmail user and I tended to get an email and a google chat when there was tagged activity.  The double notification isn't a huge issue but it can clutter your email.

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/175800/chat)

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