--- description: ¿Qué es y para qué sirve Google Chat? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Google Chat? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para trabajar en equipo](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat) # Google Chat Canonical: https://www.capterra.mx/software/175800/chat Página: 1 de 97\ Siguiente: [Página siguiente](https://www.capterra.mx/software/175800/chat?page=2) > Plataforma basada en la nube que ayuda a las empresas a facilitar las operaciones a través de un conjunto de aplicaciones de comunicación y productividad. > > Veredicto: 2393 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 2393 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Google ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Búsqueda/filtro - Herramientas de colaboración - Videoconferencia ## Integraciones (en total: 6) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Herramientas para trabajar en equipo](https://www.capterra.mx/directory/31033/team-communication/software) ## Alternativas 1. [Microsoft Teams](https://www.capterra.mx/software/168668/microsoft-teams) — 4.5/5 (11134 reviews) 2. [Telegram](https://www.capterra.mx/software/180347/telegram) — 4.7/5 (6433 reviews) 3. [Slack](https://www.capterra.mx/software/135003/slack) — 4.7/5 (24185 reviews) 4. [Connecteam](https://www.capterra.mx/software/153140/connecteam) — 4.6/5 (5308 reviews) 5. [Google Workspace](https://www.capterra.mx/software/168389/google-workspace) — 4.7/5 (17674 reviews) ## Opiniones ### "La mejor comunicacion." — 5.0/5 > **Oscar** | *20 de febrero de 2025* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Me facilita la comunicacion con familiares y en cuestion de negocios es la mejor opcion. > > **Puntos en contra**: Deberia tener opciones de agregar mas pantallas para una reunion. > > Mi experiencia a sido la mejor, gran fluidez en la imagen, buen nivel de audio. ----- ### "Gchat for quick office communication" — 5.0/5 > **Kate** | *29 de octubre de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: My coworkers and I use Gchat to send quick messages. Although we use a different software for all our collaborative projects, Chat is great for quick notes to specific individuals. > > **Puntos en contra**: Sometimes the call feature does not work as well (or as quickly) as it does through hangouts. The lag time is a bit longer. > > It's great and I will continue to use with coworkers and friends. ----- ### "Works pretty well but prefer Microsoft Teams" — 4.0/5 > **Brandy** | *1 de enero de 2026* | Formación profesional y coaching | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without much computer experience). It's easy to copy and paste photos from snips to share quick info. I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet. > > **Puntos en contra**: The notifications of chat are not enough - most time I do not even know if I received a Google chat notification. I do get emails from it, but with chat, you typically want to know immediately. I prefer Microsoft Teams Chat. I would recommend that Google make the message pop up in a better location or maybe a different noise so I know I received a chat. > > It works as quick communication, but I find that it doesn't do its intended job because sometimes I do not even know if I have received a message, unless I get an email notification telling me that there is a message I need to respond to. ----- ### "A simple, but effective, chat tool for internal communication." — 4.0/5 > **Usuario verificado** | *18 de agosto de 2026* | Ingeniería civil | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Great value for money- it's already integrated in to Gmail so you don't need to spend any time integrating it or any additional funding to use it. It's also super-easy to use as a way to contact colleagues more quickly (alongside email) as it is all integrated in to the gmail workspace anyway. The layout is clean and simple so anyone could use it realistically. The newer AI features are good for recapping conversations quickly if you have a lot going on at a given time or for longer chats. > > **Puntos en contra**: It doesn't really have much in the way of customisation, it works great as a simple tool but if you have aspirations to integrate it with other tech or set up custom workflows etc. You can also get lost in and amongst emails as it sits in gmail, in and amongst your emailing etc... > > Really positive overall- it provides a simple chat tool all teams can use. It's intuitive, and comes at no additional cost to you if you already use gmail as a business. ----- ### "Google chat is not all that" — 2.0/5 > **Reynaldo** | *15 de enero de 2025* | Edición | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: It is a challenge for me to identify some great qualities, while I used the Google chat platform. I can say that it is easily accessible linked with my 2 Gmail accounts, but it is not a popular communication platform among most employers in my opinion. > > **Puntos en contra**: What I liked least about Google Chat is that it is not as professional as other communication platforms. I receive messages or have received unwanted messages in the past from fraudulent users. In my opinion it is a waste of space, and I need to delete it from my linked email accounts. > > My overall experience with Google chat is unnerving and not a highly rated chat communication tool. ----- Página: 1 de 97\ Siguiente: [Página siguiente](https://www.capterra.mx/software/175800/chat?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/175800/chat) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados