---
description: ¿Qué es y para qué sirve Google Chat? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Google Chat? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para trabajar en equipo](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat)

# Google Chat

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> Plataforma basada en la nube que ayuda a las empresas a facilitar las operaciones a través de un conjunto de aplicaciones de comunicación y productividad.
> 
> Veredicto: 2381 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 2381 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Google

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Búsqueda/filtro
- Herramientas de colaboración
- Videoconferencia

## Integraciones (en total: 6)

- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Meet
- Google Workspace

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos

## Categoría

- [Herramientas para trabajar en equipo](https://www.capterra.mx/directory/31033/team-communication/software)

## Alternativas

1. [Microsoft Teams](https://www.capterra.mx/software/168668/microsoft-teams) — 4.5/5 (11019 reviews)
2. [Telegram](https://www.capterra.mx/software/180347/telegram) — 4.7/5 (6419 reviews)
3. [Slack](https://www.capterra.mx/software/135003/slack) — 4.7/5 (24103 reviews)
4. [Connecteam](https://www.capterra.mx/software/153140/connecteam) — 4.6/5 (5203 reviews)
5. [Google Workspace](https://www.capterra.mx/software/168389/google-workspace) — 4.7/5 (17559 reviews)

## Opiniones

### "La mejor comunicacion." — 5.0/5

> **Oscar** | *20 de febrero de 2025* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Me facilita la comunicacion con familiares y en cuestion de negocios es la mejor opcion.
> 
> **Puntos en contra**: Deberia tener opciones de agregar mas pantallas para una reunion.
> 
> Mi experiencia a sido la mejor, gran fluidez en la imagen, buen nivel de audio.

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### "Gchat for quick office communication" — 5.0/5

> **Kate** | *29 de octubre de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: My coworkers and I use Gchat to send quick messages. Although we use a different software for all our collaborative projects, Chat is great for quick notes to specific individuals.
> 
> **Puntos en contra**: Sometimes the call feature does not work as well (or as quickly) as it does through hangouts. The lag time is a bit longer.
> 
> It's great and I will continue to use with coworkers and friends.

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### "Simple and convenient messaging for everyday communication" — 5.0/5

> **Portia** | *14 de mayo de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Google Chat is easy to use and works well with other Google services like Gmail and Google Meet. I like how simple it is to send quick messages, share files and keep conversations organised in spaces and group chats.
> 
> **Puntos en contra**: The app can sometimes feel basic compared to other messaging platforms, and notifications may occasionally be delayed or overwhelming in busy group chats.
> 
> Overall, Google Chat has been a convenient tool for communication and collaboration. It’s straightforward, reliable and especially useful for people already using Google Workspace. I like that everything stays connected in one place without needing multiple apps.

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### "Allows For Convenient Conversation" — 5.0/5

> **Usuario verificado** | *7 de abril de 2026* | Entretenimiento | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Super easy to use\! Everything feels straightforward and smooth. The Google Drive and GCal integration works really well, and I love how quick it is to start up huddles or Google Meets whenever I need.
> 
> **Puntos en contra**: I just wish you could set status messages to give more insight to "online" or busy." This alleviates the need for me to add an additional OOO message.
> 
> Overall, really great experience with Google Chat\! The GIFs and memes make conversations more fun, and the integrations help keep my workflow nice and smooth.

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### "Google chat is not all that" — 2.0/5

> **Reynaldo** | *15 de enero de 2025* | Edición | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: It is a challenge for me to identify some great qualities, while I used the Google chat platform.  I can say that it is easily accessible linked with my 2 Gmail accounts, but it is not a popular communication platform among most employers in my opinion.
> 
> **Puntos en contra**: What I liked least about Google Chat is that it is not as professional as other communication platforms.  I receive messages or have received unwanted messages in the past from fraudulent users.  In my opinion it is a waste of space, and I need to delete it from my linked email accounts.
> 
> My overall experience with Google chat is unnerving and not a highly rated chat communication tool.

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/175800/chat)

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