CareStack

¿Quién usa CareStack?

Multi-site Group Dental Practices, DSOs, Solo Practices and Startups in US.

¿Qué es CareStack?

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for training and support ensures a smooth transition and ongoing usage.

Información sobre CareStack

CareStack

https://www.carestack.com

Fundada en 2012

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Vídeo de CareStack
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Compara CareStack con productos similares

Precio inicial

USD 650.00/mes
USD 300.00/mes
USD 299.00
N/D

Versión gratuita

Versión gratuita No
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Versión gratuita No

Prueba gratis

Prueba gratis No
Prueba gratis
Prueba gratis
Prueba gratis No

CareStack: implementación y asistencia

Asistencia

  • E-mail/Help Desk
  • Preguntas frecuentes/foro
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Implementación

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)

Formación

  • En persona
  • En vivo en línea
  • Seminarios web
  • Documentación
  • Vídeos

Funciones de CareStack

  • Alertas de riesgo
  • Almacenamiento de documentos
  • Análisis de productividad
  • Análisis de páginas web
  • Análisis financiero
  • Arrastrar y soltar
  • Autorizaciones basadas en roles
  • Captura de voz
  • Conforme con HIPAA
  • Creación de diagramas
  • Creación de diagramas con manos libres
  • Creación de diagramas periodentales
  • Creación de informes y estadísticas
  • Creación de organigrama ortodóntico
  • Digitalización de documentos
  • Facturación
  • Firma electrónica
  • Formularios web
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de clientes
  • Gestión de colectas
  • Gestión de documentos
  • Gestión de expedientes
  • Gestión de reclamaciones
  • Gestión de usuarios
  • Informes personalizables
  • Informes planificados y automatizados
  • Lista de tareas (to-do list)
  • Mensajería SMS
  • Modelos de documentos
  • Modelos personalizables
  • Notas sobre la evolución
  • Pagos electrónicos
  • Para veterinarios
  • Personalización
  • Planificación de tareas
  • Planificación del tratamiento
  • Portal de clientes
  • Programación
  • Programación de citas
  • Programación de tareas
  • Proyecciones
  • Recordatorios
  • Reloj registrador
  • Seguimiento de actividades
  • Seguimiento de recomendaciones
  • Seguimiento del avance
  • Varias ubicaciones
  • Vista de comparación

Lista completa de Software de gráficos dentales

  • API
  • Alertas y alzada
  • Alertas y notificaciones
  • Almacenamiento de documentos
  • Arrastrar y soltar
  • Base de datos de clientes
  • Chat en vivo
  • Confirmación y recordatorios
  • Conforme con HIPAA
  • Controles o permisos de acceso
  • Creación de diagramas
  • Creación de informes y estadísticas
  • Diagnóstico de imagen y radiografías
  • Facturación
  • Facturación médica
  • Formularios web
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de clientes
  • Gestión de documentos
  • Gestión de expedientes
  • Gestión de expedientes de pacientes
  • Gestión de inscripción
  • Gestión de inventarios
  • Gestión de la comunicación
  • Gestión de la disponibilidad
  • Gestión de reclamaciones
  • Gestión de reservas
  • Historial de cliente
  • Informes personalizables
  • Integraciones de terceros
  • Invitaciones y recordatorios de correo electrónico
  • Mensajería SMS
  • Modelos de documentos
  • Modelos personalizables
  • Pagos electrónicos
  • Panel de actividades
  • Planificación del tratamiento
  • Portal de autoservicio
  • Portal de clientes
  • Programación
  • Programación automatizada
  • Programación de tareas
  • Recetas electrónicas
  • Recordatorios
  • Seguimiento de actividades
  • Seguimiento de recomendaciones
  • Seguridad SSL
  • Sincronización de datos
  • Varias ubicaciones

Lista completa de Software para dentistas

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Opiniones de CareStack

Todas las opiniones

Calificación general

4.7/5

Evaluación media

Facilidad de uso 4.5
Atención al cliente 4.6
Funcionalidades 4.5
Relación calidad-precio 4.5

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¡Escribe una reseña!
Haranchal B.
Dentist
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
  • Facilidad de uso
  • Características y funcionalidades
  • Asistencia técnica
  • Relación calidad-precio
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 24/9/2020

"Complete Software Platform"

Comentarios: CareStack is a big powerful tool. I am a single unit operator, but there is a lot of capability and options for multiple practice management as well. My team and I are very happy with the software because of its capabilities and the support team at CareStack which helps us become more efficient every day. I haven't had to increase the number of team members while I have been able to increase collections.

Puntos a favor: I am a big fan of this software. I evaluated a few options and chose CareStack because I could access the software on any computer through a browser and the cost of support was included in the monthly price. I felt that the training material was polished and professional which makes learning and teaching CareStack easy. There are so many features that I cannot do it justice in this post. I highly recommend that you go talk to them and setup a demo. My favorite feature is that CareStack provides unlimited support using their chat which is hosted in the USA by people who are already familiar with dentistry like assistants and office managers. Sometimes, the support team can provide the answer before we are able to ask the questions. The support is also available during weekends! A few other notes, scheduling is intuitive, plenty of built-in tools like automated call/text/email reminders, imaging bridges, payment processing, and the list goes on. CareStack is very stable, the new updates seem to be thoroughly tested and new features are added regularly. With the pandemic, the staff spends less time in the office by doing remote work (scheduling/insurance/payments) and for patients CareStack provided a “Text to Pay” feature for contactless payments. Patients are also able to schedule themselves along with see their information in a Patient Portal. This software has reduced the amount of time we spend "stuck" and allow us to fly. Did I mention, that this software is FAST!

Contras: Learning curve can feel like a constant Fire Hose. Lots of features and knobs and new processes that had to be designed to work with modern software. The team is learning new things every day and finding ways to use the software more efficiently. We are still finding ways to extract more value out of this software. Patient Portal and Administration needs more refinement. Fortunately, patients don't really use this feature right now, but I would expect CareStack to have significant improvements in the next year or so to lead the industry in Customer Experience. I think future customers will expect to see their records and their patient notes, history, and essentially be able to communicate with the Dental team through the portal.

  • Fuente de la reseña 
  • Publicado el 24/9/2020
Lacee F.
Office Manager
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
  • Calificación global
  • Facilidad de uso
  • Características y funcionalidades
  • Asistencia técnica
  • Relación calidad-precio
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 23/9/2020

"Softdent to Carestack- WE NEVER LOOKED BACK"

Comentarios: My overall experience has been great! I have to give so much credit to [SENSITIVE CONTENT HIDDEN]. SHE NEEDS TO BE GIVEN A HIGHER POSITION and a bonus for that matter. She was the most kind, helpful, positive representative that I HAVE EVER EVER MET. She not only helped with anything she could and if she couldn't she had someone else from other software company that we were changing from and installing X-rays systems she went ABOVE AND BEYOND for us and STILL DOES. I can ask her something at any time and she will always get back to me and my team. NO ONE HAS HELPED AS MUCH AS HER.. she should be the trainer for all new account managers. She has made the carestack experience for sure so easy and was always very calming when dealing with me I can be a bit of a much.

Puntos a favor: Carestack is very FAST! I start with that because for years I stared at a spinning wheel everytime I needed to open a new section in softdent. We like carestack because its cloudbase and we can connect from anywhere even during a power outage from our phones. ( yes, this already happened) THE CLAIM Section is the best I feel so ontop of claims and the information you get when its rejected and or denied and or missing information. The applications are very helpful and user friendly. We have been in love with our curb side check- in which has been an amazing new feature with all the pandemic happening right now. The reports are easy to read and make it super easy to get information very fast and efficient.

Contras: If I am being honest I TRULY wish it was easier to change procedure codes once they have been completed and entered by clinical staff and then that evening or next day after they check the Daily Journal for the day and notice something is incorrect. If I wanted to change a provider if its incorrect or take a price out if the doctor changes it last min and he doesnt want a charge. Its not very user friendly and it still makes my head hurt when I have to change something.

  • Fuente de la reseña 
  • Publicado el 23/9/2020
Remal P.
Dentist
Práctica médica, 11-50 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
  • Facilidad de uso
  • Características y funcionalidades
  • Asistencia técnica
  • Relación calidad-precio
  • Probabilidad de recomendación
    6/10
  • Fuente de la reseña 
  • Publicado el 24/9/2020

"Good Cloud Software with tons of features but takes some time to set up"

Puntos a favor: The amount of features. Simple logical design

Contras: Sometimes certain workflow processes that are meant to help actually impede workflow

  • Fuente de la reseña 
  • Publicado el 24/9/2020
Tyler P.
Practice Administrator
Práctica médica, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
  • Facilidad de uso
  • Características y funcionalidades
  • Asistencia técnica
  • Relación calidad-precio
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 23/9/2020

"Big fan!"

Comentarios: We LOVE it and have referred several doctors so far.

Puntos a favor: I love how efficient this software makes our office run. They are always moving with the times and making sure we have what we need!

Contras: There’s seriously not anything that I don’t like!

  • Fuente de la reseña 
  • Publicado el 23/9/2020
Sasha T.
CEO
Práctica médica, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
  • Facilidad de uso
  • Características y funcionalidades
  • Asistencia técnica
  • Relación calidad-precio
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 25/9/2020

"CareStack PMS"

Comentarios: Amazing

Puntos a favor: Having the ability to have all of the different modules necessary in one cloud based platform is great. The best part of CareStack is the support team behind it. They are ALWAYS there for our support needs. Kudos to the whole team. Very, VERY grateful we had CareStack through the Covid-19 pandemic as it allowed my back office to work remotely. Patients LOVE the Curbside check-in, as do we

Contras: Nothing to complain about. The software team is GREAT for support

  • Fuente de la reseña 
  • Publicado el 25/9/2020