SingleOps

SingleOps

Por SingleOps

¿Quién utiliza este software?

SingleOps proudly serves a variety of outdoor services markets, including lawn care, tree care, full service landscaping, and landscape supply / sod.

Valoración media

15 opiniones
  • En general 4.9/5
  • Facilidad de uso 4.6/5
  • Atención al cliente 4.9/5
  • Funcionalidades 4.7/5
  • Relación calidad-precio 4.8/5

Detalles del producto

  • Precio inicial USD 200.00/mes
  • Detalles de precios Starts at $200/mo for 2 standard users. Crew users are discounted.
  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
  • Formación En directo en línea
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • SingleOps
  • https://singleops.com
  • Fundada en 2015

Sobre SingleOps

The #1 end-to-end software for the green industry. CRM, Estimates, Scheduling, Work Orders, Timesheets, Invoicing, Inventory, Job Costing, QB sync, & More. We built this system with the belief that technology can improve its users lives while being a powerful business tool. SingleOps is built to simplify your day to day while saving you time and money.

Funciones de SingleOps

  • Citas recurrentes
  • Facturación
  • Gestión de inspecciones
  • Informes con fotos
  • Mapeo de vegetación
  • Para arboricultores de servicios públicos
  • Presupuestos y estimaciones
  • Programación de trabajos
  • Base de datos de clientes
  • Diseño del paisaje
  • Enrutamiento
  • Facturación
  • Gestión de contratos
  • Gestión de expediciones
  • Gestión de nóminas
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Presupuestos y estimaciones
  • Programación de citas
  • Seguimiento del tiempo
  • Acceso móvil
  • Enrutamiento
  • Facturación
  • Gestión de clientes
  • Gestión de contratos
  • Gestión de empleados
  • Gestión de equipos
  • Gestión de expediciones
  • Presupuestos y estimaciones
  • Programación y citas
  • Contabilidad de costes
  • Código de barras y RFID
  • Gestión de clientes
  • Gestión de contratos
  • Gestión de cosechas
  • Gestión de precios
  • Gestión de proveedores
  • Gestión de transporte
  • Gestión financiera
  • Procesamiento de pedidos
  • Seguimiento de la producción

Las opiniones más útiles de SingleOps

Exceeding expectations!

Publicado el 22/2/2019
Jack H.
General Manager (Project Champion)
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: My overall experience has been very positive. I would say that because we have several different lines of business that involve completely different pricing/contract structures, different work forces, different items, etc., our implementation was probably trickier than most. That said, the support has been excellent. We have scheduled appointments with support staff, submitted requests via the help site and received responses, submitted requests for custom documents, used the help section webinars/articles and also been active on the feedback page to see what other people are suggesting and even submitted a couple suggestions of my own. I like that SingleOps pays close attention to things that the users are requesting and that plays a role in the feature updates. In the short time that we have been a SingleOps customer, we have already seen some major updates that have really had a positive impact for us and have opened up a lot of possibilities for how we can take advantage of the system.

Puntos a favor: I like how dynamic and "customizable" the system is. I find the system to be very thorough and very capable of handling many different types of jobs/projects. Using things like custom inputs and templates helps us to tailor our jobs and documents to exactly what we need.

Contras: I don't really have any beefs with the system itself. If I had to pick something to put down as a "con," I would say that their method of implementation wasn't quite what everyone in my office expected. I don't necessarily disagree with the way that SingleOps handles the implementation of their system; I understand the idea of providing all of the tools to get started via a couple implementation calls and then the webinars/articles, and that worked just fine for me. However, there were a couple of my colleagues that didn't like that there wouldn't be someone coming to the office in a SingleOps shirt to teach them how to use everything and answer all of their questions. Once they got over the fact that no one was coming, the complaint became that they don't have time to sit and watch webinars, and everyone had different questions about different parts of the system. I started off learning what I could and then bouncing from 1 person to another, putting out fires, until I just started writing out procedures for different processes and distributing them to everyone, along with a 1 on 1 tutorial. SingleOps obviously can't help it if people don't follow the Academy or spend the time to watch the webinars and research their own answers, and I've explained that to everyone, but the general consensus was that everyone had a harder time learning their way through it because they didn't have someone taking their hand and walking them through it.

SingleOps was like throwing gasoline on a fire!

Publicado el 21/2/2019
Jordan U.
Vice-President
Servicios para el consumidor, 13-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Top notch! Our company could not work at this capacity without the help of SingleOps and their team.

Puntos a favor: Our family owned business (19 production employees) was able to grow at a fairly rapid rate after we signed on with SingleOps. Our internal communication is now streamlined and all administrative users have immediate access to our entire operation. With SingleOps we were able to crawl out of the dark ages of carbon copies and paper schedules. With a few clicks of the mouse I can see what customers we are serving tomorrow or next week, or next month. The office can manipulate my sales schedule much easier and with much less headache. Having EVERYTHING in one place that can be accessed anywhere at anytime is invaluable.

Contras: This is a hard question to answer. Any imperfections or tweaks that we want are easily requested. The support team is great and is shockingly responsive. Our support contact is the definition of a professional that solves problems, and aims to deliver a premium product in a time efficient manner.

Office Manager-Review

Publicado el 19/2/2019
Tahney R.
Office Manager
Servicios medioambientales, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: SingleOps has not only benefited our company in critiquing our day to day process, and making follow ups for proposals and invoicing easy. But, it has also allowed for our team to be more engaged prior to the job, allowing them to review the proposal, and associate the photos to the information they are reading. Out clients feel confident that we are working on the proper trees, with the use of GoogleMaps. Eliminating any tree location errors.

Puntos a favor: SingleOps has not only benefited our company in critiquing our day to day process, and making follow ups for proposals and invoicing easy. But, it has also allowed for our team to be more engaged prior to the job, allowing them to review the proposal, and associate the photos to the information they are reading. Out clients feel confident that we are working on the proper trees, with the use of GoogleMaps. Eliminating any tree location errors.

Contras: We only wish that there is a feature to add multiple photos at once "batch" option.

SingleOps - solutions and support.

Publicado el 19/2/2019
Adam B.
Sales Manager
Servicios medioambientales, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
4/5
En general
2/5
Facilidad de uso
5/5
Características y funcionalidades
4/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Overall, SingleOps is going to allow us to operate more smoothly, report on performance more effectively and plan on future activities more prudently. The support team has tried to ensure we have what we need when we need it during the implementation process - a tough ask for a growing organization like ours.

Puntos a favor: The software enabled us to fit 4 previously separate and awkwardly linked Business Information Systems (CRM, Estimating, Calendar Management and Routing) together in one place. It made the work-flow of many processes more efficient and the communication between departments (Sales, Customer Experience and Operations) more effective.

Contras: It wasn't set up to immediately facilitate or previously used business systems. In some cases we had to adjust our systems to fit SingleOps and in many case SingleOps were prepared to adjust or create new functionality to accommodate our needs. All our issues were addressed and the system shaped to our

Single Ops review from current user

Publicado el 22/2/2019
Stephen R.
Sales
Agricultura, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Routing is very efficient using this program as it allows us to track the jobs that have been completed or when they are scheduled.

Puntos a favor: I like the software as it allows me to be able to schedule things in multiple ways for different applications. Searching for a customer is really easy as well. The daily function of entering orders is so easy and convenient that our in store customers don't have a long wait time for me to create the order.

Contras: There is not anything I do not like about this software.

Leer más opiniones