--- description: ¿Qué es y para qué sirve Soon? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Soon? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Sistema de gestión de turnos](/directory/30756/employee-scheduling/software) > [Soon](/software/177084/soon) # Soon Canonical: https://www.capterra.mx/software/177084/soon Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/177084/soon?page=2) > Programación inteligente e intuitiva creada para empresas de cualquier tamaño. > > Veredicto: 48 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Soon? Centros de atención y centros de asistencia al cliente, principalmente en el sector financiero. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 48 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Soon - **Constitución**: 2018 ## Contexto comercial - **Precio inicial**: EUR 10.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Acceso móvil - Alertas y notificaciones - Base de datos de empleados - Cambio de turnos - Creación de informes/análisis - Gestión de asistencia - Gestión de ausencias - Gestión de calendarios - Gestión de control de horas - Gestión de empleados - Gestión de la comunicación - Gestión de la conformidad - Gestión de la disponibilidad - Gestión del personal - Gestión del rendimiento - Herramientas de colaboración - Portal de autoservicio - Presupuestos/previsiones - Programación - Programación a tiempo real - Programación automatizada - Reserva en línea - Seguimiento de competencias - Seguimiento de la asistencia - Third-Party Integrations ## Integraciones (en total: 18) - Dixa - GENESYS - Genesys - Genesys Cloud CX - Google Calendar - Intercom - Microsoft 365 - Microsoft Entra ID - Microsoft Outlook - Microsoft Teams - Okta - OneLogin - Salesforce Service Cloud - Slack - Webex Connect … y 3 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistema de gestión de turnos](https://www.capterra.mx/directory/30756/employee-scheduling/software) ## Categorías relacionadas - [Sistema de gestión de turnos](https://www.capterra.mx/directory/30756/employee-scheduling/software) - [Herramientas de planificación](https://www.capterra.mx/directory/30087/scheduling/software) - [Software de gestión de personal](https://www.capterra.mx/directory/30210/workforce-management/software) - [Software para calendarios](https://www.capterra.mx/directory/32297/calendar/software) - [Software de contact center](https://www.capterra.mx/directory/32035/contact-center/software) ## Alternativas 1. [Connecteam](https://www.capterra.mx/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Findmyshift](https://www.capterra.mx/software/115536/findmyshift) — 4.6/5 (1180 reviews) 3. [Wageloch](https://www.capterra.mx/software/196911/wageloch) — 4.5/5 (265 reviews) 4. [7shifts](https://www.capterra.mx/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews) 5. [When I Work](https://www.capterra.mx/software/121248/when-i-work) — 4.5/5 (1270 reviews) ## Opiniones ### "Great service provided" — 5.0/5 > **Marat** | *27 de julio de 2022* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Useful product for any department of a company, quick response, nice prices, and great communication :) > > **Puntos en contra**: Don't remember any bad thing, actually. Everything is quite smooth ----- ### "Easy, fun & flexible shift management tool" — 5.0/5 > **Therese** | *15 de julio de 2022* | Bienes de consumo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: - Easy setup, with ability to build on/expand as you go (and great support/tips \& tricks as well upon questions) - we were up and running within 24 hours of selecting tool (and speed was crucial for us). - Good visual layout. - Agile development team upon questions/needs of adjustment/development. - min/max setting per shift - self scheduling function - overall value for money > > **Puntos en contra**: - scrolling within the shift name list could be even smoother - adding a Q\&A section/information platform between management/workers would be of value > > We are using the tool for a large repacking assignment where we needed a lot of temporary manning to book work hours them selves into shifts we set up together with our 3PL provider. We needed the up and running within a day. After googling “shift planning” and testing some tools, SoonWorks easily met the mark as easy to setup and flexible for shift management. Also, ability to share a link to the job where workers could sign-up themselves, made the process of finding manning/contracting/enough people for shifts fast\! For us, we also needed some info between users not be visible/and the SoonWorks team were excellent here\! The team was accessible and agile, and took time to understand our business needs and give us tips on relevant functionality we hadn’t tested. We will explore using this in our factories/warehouses in future, I also think that for volunteers drives and so on, the software is very strong as workers can be added easily and book shifts themselves. ----- ### "Interface feedback" — 3.0/5 > **Mathijs** | *28 de septiembre de 2018* | Banca | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Easy to understand and user friendly. You don't have to be a computer expert to use it > > **Puntos en contra**: Switching with a colleague requires several actions, was wondering if this could be done in one motion ----- ### "This app is amazing\!" — 5.0/5 > **Reggie** | *25 de julio de 2022* | Servicios e instalaciones recreativas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use once you understand how it works and the support from the developers with questions I had. > > **Puntos en contra**: It does take a little time to figure out but talking with Olaf, he made it much easier to get up and running. There are some functions that I wish it had, but I did put it on a request that I hope they add in the near future. > > Nothing but amazing. For the most part, it does what I need it to do and the support is fast. ----- ### "Simple to learn, easy to use and integrate into any business." — 4.0/5 > **Jessie** | *26 de julio de 2022* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: This software is super easy to use and learn. I was able to invite my employees to join quickly and effortlessly, and we were all able to download the software as an app on computers and mobile phones. The customer service is also very fast and effective. Olaf even recorded a training video for me\! > > **Puntos en contra**: No option as yet (unless I've missed it) to change already published shifts from the mobile app. I'd like to use a timesheet option, which I have been told is currently in the works, so looking forward to trialling that aspect. > > Overall, this is a very effective app and it has made my small business run more smoothly. My employees seem to be using it easily, and I have not had any negative feedback from them. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/177084/soon?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/177084/soon) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados