--- description: ¿Qué es y para qué sirve SMART? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es SMART? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software administrador de los servicios de campo](/directory/10009/field-service-management/software) > [SMART](/software/177155/smart-software) # SMART Canonical: https://www.capterra.mx/software/177155/smart-software Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/177155/smart-software?page=2) > Software para todos los sectores. Presta un mejor servicio, organiza tu empresa, aumenta la eficiencia, ahorra tiempo, disminuye el desperdicio y las pérdidas de inventario. > > Veredicto: 18 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa SMART? Solución de software completa para organizar tu empresa, aumentar los ingresos y dirigir un mejor negocio de servicios. También se ofrecen componentes destacados del sector, especializados para empresas de entretenimientos, juegos y cajeros automáticos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 18 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SMART - **Ubicación**: Effingham, EE. UU. - **Constitución**: 1998 ## Contexto comercial - **Precio inicial**: USD 59.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Base de datos de clientes - Base de datos de contactos - Enrutamiento - Facturación - Firma electrónica - GPS - Gestión de expediciones - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de trabajos - Gestión de técnicos - Historial de servicios - Métricas de rendimiento - Presupuestos y estimaciones - Programación - Seguimiento de conductores en vivo - Seguimiento de tiempo en línea ## Opciones de asistencia - Asistencia 24/7 - Chat ## Categoría - [Software administrador de los servicios de campo](https://www.capterra.mx/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software administrador de los servicios de campo](https://www.capterra.mx/directory/10009/field-service-management/software) - [Software de asignación de personal](https://www.capterra.mx/directory/30059/service-dispatch/software) - [Software de planificación de rutas](https://www.capterra.mx/directory/30944/route-planning/software) ## Alternativas 1. [Jobber](https://www.capterra.mx/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.capterra.mx/software/153475/fieldpulse) — 4.6/5 (411 reviews) 3. [Service Fusion](https://www.capterra.mx/software/135788/service-fusion) — 4.3/5 (290 reviews) 4. [ServiceTitan](https://www.capterra.mx/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Housecall Pro](https://www.capterra.mx/software/140363/housecall-pro) — 4.7/5 (2737 reviews) ## Opiniones ### "Organized and Optimized" — 5.0/5 > **JoJo** | *25 de julio de 2020* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The SMART system is easy to use. This is the first time we have a database of our company at our fingertips. The extensive, filterable reporting features give us detailed information on any one company or one device. I didn’t realize what I was missing in our old system until I poked around in the SMART Software. Now, I can address a recurrent issue before it has a serious impact on a site and take measured action rather than scrambling to get a fix in place. > > **Puntos en contra**: I would love to push the boundaries and incorporate some type of back-and-forth communication between the end user placing the Work Order and the Tech handling the issue. There are a lot of times where a simple reset of a machine will get it back working. I would like to be able to update the work order with a comment to the site (reset machine). At site level, I would love some way for them to update the Work Order on their end by sending an additional comment. Or perhaps, a way for the end user to close the Work Order on their end… problem has been resolved. > > We are not using SMART Software to its fullest, but that which we are using has brought some much needed structure. ----- ### "A Teacher Must\!" — 5.0/5 > **Emily** | *11 de agosto de 2020* | Educación primaria/secundaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: SMART Software has many powerful interactive presentation tools that make old whiteboards or chalkboards obsolete. It allows users to easily write and edit on top of documents or within the SMART Notebook, and there are even editable games and interactive media for presentations. In addition to that, their updated SMART Learning Online Suite lets users create and edit SMART notebooks online, even letting students join for live virtual sessions. > > **Puntos en contra**: Although the Online Suite has alleviated some of this, the SMART hardware can be very expensive, and requires additional hardware like projectors (and bulbs which are also very expensive). On top of that, several features were recently removed because of Adobe Flash becoming obsolete (interactive timers and multimedia). Many have been replaced, but not all. > > SMART Software is great for every classroom. As a teacher, the ease of creating and editing presentations, and for allowing students to interact and engage with the software, is amazing. I also love being able to save my Notebooks to use later as review\! Great software\! ----- ### "Good so far" — 4.0/5 > **Brittanie** | *23 de julio de 2020* | Servicios financieros | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The software is very user friendly and the support staff is amazing. > > **Puntos en contra**: The balances aren't up to date. The bank we use needs a swap after 3 adds for cash and there is no way to keep track of the adds and some locations get filled twice weekly and at this time there is not solution how to do two fills in a week for a location. ----- ### "My experience with Smart Software" — 5.0/5 > **Donald** | *30 de agosto de 2018* | Entretenimiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The elimination of all math errors. Collectors doing the correct splits and not missing or forgetting to charge for expense items such plush expense. Other fees such as machine license fees can be set up to collect on a daily basis which is usually pennies a day and much easier to collect from the location. Once the accounts are set up correctly any collector can substitute for another all the account details are set. > > **Puntos en contra**: They need to do a test on printing all the various reports, some reports do not fit all the columns on one page and you are not always given the options to page set up for scaling, minor issue but does waste paper sometimes > > We have become more profitable and are able do more without adding more people. We have done several acquisitions since 2014 which is when we implemented the Smart software and have added probably 100 locations to the routes without adding collectors. The money check in process is also streamlined saving office personnel time. ----- ### "Midwest Coin Concepts" — 4.0/5 > **Cindy** | *28 de julio de 2020* | Entretenimiento | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ability for our route sales people to have zero paperwork and go to complete use of laptops when on location. > > **Puntos en contra**: We don't have to many complaints about this software. Worked very closely with their team with development and changes we wanted to see and they were happy to help us out. > > less human error when collections are being done. we don't experience the problem with numbers being written down incorrectly. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/177155/smart-software?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/177155/smart-software) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados