Groove

Groove

Por Groove.co

¿Quién utiliza este software?

Chief Sales Officer, SVP/RVP Sales, VP Sales, Chief Revenue Officer, Sales Director, Sales Manager, Sales Operations, Sales Enablement.

Valoración media

106 opiniones
  • En general 4.8/5
  • Facilidad de uso 4.8/5
  • Atención al cliente 4.8/5
  • Funcionalidades 4.7/5
  • Relación calidad-precio 4.8/5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis
  • Implementación Instalado: Mac
    En la nube, SaaS, web
    Instalado: Windows
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • Groove.co
  • https://www.groove.co
  • Fundada en 2014

Sobre Groove

Groove is a leading sales engagement platform that makes account-based revenue teams more efficient and effective at finding, landing, renewing and expanding revenue. Groove delivers a 10X productivity boost to your most expensive and valuable resources, allowing them to spend more time building relationships and generating revenue.

Over 40,000 SDRs, AE's and CSM's use Groove at some of the worlds fastest growing companies, including Google, Uber, Atlassian, Tipalti, and Capital One.

Funciones de Groove

  • Autorrespondedores
  • Biblioteca de imágenes
  • Campañas de goteo
  • Conformidad CAN SPAM
  • Contenido dinámico
  • Correo electrónico activado por evento
  • Correos electrónicos optimizados para el formato móvil
  • Creación de informes/análisis
  • Editor de correo electrónico WYSIWYG
  • Encuestas de cliente
  • Gestión de la lista de correo
  • Gestión de modelos
  • Gestión de suscriptores
  • Pruebas A/B
  • Páginas de aterrizaje y formularios web
  • Base de datos de clientes
  • Generación de propuestas
  • Gestión de campañas
  • Gestión de canales
  • Gestión de clientes potenciales
  • Gestión de comisiones
  • Gestión de contactos
  • Gestión de contratos
  • Gestión de llamadas
  • Gestión de oportunidades
  • Gestión de ventas sobre el terreno
  • Gestión del territorio
  • Marketing por correo electrónico
  • Métricas de rendimiento
  • Previsión de ventas
  • Seguimiento de recomendaciones
  • Captura de clientes potenciales
  • Distribución de clientes potenciales
  • Evaluación de clientes potenciales
  • Gestión de campañas
  • Gestión de datos
  • Gestión de listas de llamada
  • Gestión del rendimiento
  • Grabación de llamadas
  • Marcación automática
  • Panel de comunicaciones
  • Colaboración
  • Gestión de clientes potenciales
  • Gestión de contactos
  • Gestión de contenidos
  • Gestión de documentos
  • Gestión de la formación
  • Gestión de objetivos y cuotas
  • Gestión de ofertas
  • Gestión de presentaciones
  • Gestión de reuniones
  • Gestión del rendimiento
  • Gestión del territorio

Las opiniones más útiles de Groove

Do More With Less

Publicado el 5/2/2019
Danny T.
Account Executive - Emerging Markets
Software informático, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Significantly less manual work to manage a large pipeline of leads and opportunities. My team can focus on getting people on the phone and turning a No into a Yes while Groove takes care of all the pipeline management and messaging in the background. The integration into SalesForce and Gmail is also incredible too and we really leverage the tools like the message and link tracking to have the best timing on when we call customers. It's a great feeling to get the customer on the phone at the perfect time because we were able to see when they were engaging with our messages.

Puntos a favor: With Groove, leads are automatically put into the correct lines of custom messaging that makes guiding a customer through the buyer's journey easy. Before integrating the tool, my team had an extremely difficult time juggling 150+ leads/month coming from various industries and requiring custom lines of messaging. It seemed we were always playing catch-up and never playing from ahead. Now our team can cover significantly more ground and make more sales because Groove has finally automated manual work that should have been gone years ago.

Contras: I run into formatting issues with my templates that can cause major headaches. I'll spend 15 minutes touching up a flow after reviewing the analytics tab. Often times towards the end, I'll adjust one thing, like italisize a sentence, and some crazy formatting bug will ruin the whole thing and change all the spacing and formatting. And it won't let me undo it. It's difficult to describe, but basically, your formatting occasionally goes haywire all the sudden and 1 little adjustment screws up the whole thing. So then I do all the edits over from scratch...

Groove offers many functionalities

Publicado el 23/5/2019
Jacob G.
Senior Admissions Counselor
Educación superior, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: Groove allows my entire organization to log and track emails coming in and out. Since most users do not have a full Salesforce licencse in our organization and rarely even login to the databse, Groove offers an inexpensive solution for those several hundred users to still engage our constituents right from their email accounts. It's easy to use and set up.
It also offers a lot more functionality than my organization currently takes advantage of, like click-to-call straight from gmail, scheduling email flows (with just the right amount of human intervention), and a simple user-management.

Contras: Groove updates a lot (as Gmail and Salesforce update) so it is necessary to refresh your page several times a week. I don't personally see this as much of a hindrance but non tech-savvy users can sometimes get frustrated by this "inconvenience."

Solid tool

Publicado el 23/1/2020
Jack M.
Enterprise Business Development Representative
Software informático, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
4/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Overall the software always me to do my job diligently and effectively. I can accomplish so much more in a day because of Groove.

Puntos a favor: The best part is the flows themself. This has been the easiest tool I've used to follow my outreach to prospects. This takes away from having notes all over the desk and you can come right into work and get your day going. Also, there is easy access to share flows with others and keep information in one place.

Contras: Few things - from time to time the tool will not respond and will require you to log out and maybe even remove the shortcut on Google Chrome before it starts working again. Also, when you time emails to go out, you are not allowed to go and review that message before the send time. The only option you have is to just delete the email.

Great tool to align Customer Success and Sales

Publicado el 9/12/2019
Chad H.
Vice President, Client Success
Internet, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
4/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: It was a very positive experience with Groove and I would highly recommend the product as a communication tool.

Puntos a favor: We love the auto-logging of emails to Salesforce.com. It's a very easy tool to set up and deploy. Due to its great integration with Gmail, we had a better understanding of the communication frequency we had with our clients. The email templates were also very beneficial.

Contras: I often found out that the Salesforce.com integration was broken for a user after the fact. It would be helpful to have sent alerts to the admins.

Groove Not Helpful For Mass Sales Emailing

Publicado el 5/2/2019
Usuario verificado
Account Executive
Estudios de mercado, 501-1000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
3/5
En general
3/5
Facilidad de uso
3/5
Características y funcionalidades
4/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: It is very helpful knowing if companies or specific individuals are continuously opening my emails.

Puntos a favor: I like seeing views in real time which include location, hyperlink, and name.

Contras: When I send similar emails to employees of the same company, it groups them all together by the first person contacted, thus I am not able to understand which specific individuals are opening my emails.

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