--- description: ¿Qué es y para qué sirve Virima? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Virima? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para CMDB](/directory/30959/cmdb/software) > [Virima](/software/178220/virima) # Virima Canonical: https://www.capterra.mx/software/178220/virima Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/178220/virima?page=2) > Virima resuelve tus problemas de gestión de servicios y activos de TI más difíciles. Ninguna otra plataforma ofrece estas características, flexibilidad y valor. > > Veredicto: 15 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Virima? Las operaciones de TI, los equipos de gestión de activos, servicios, seguridad y cumplimiento y las partes interesadas de la aplicación en múltiples industrias, incluida la asistencia sanitaria, fabricación, educación y gestión de servicios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 15 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Virima Technologies, Inc. - **Ubicación**: Cumming, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: USD 10,000.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Bélgica, Canadá, Corea del Sur, Emiratos Árabes Unidos, Estados Unidos, Francia, India, Italia, México, Nueva Zelanda, Países Bajos, Polonia, Reino Unido, Singapur, Sudáfrica, Suiza ## Funciones - Alertas y notificaciones - Alerts/Escalation - Análisis - Arrastrar y soltar - Asset Lifecycle Management - Auditoría de problemas - Barcode/Ticket Scanning - Cartografía de relaciones - Configuration Management Database (CMDB) - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes para TI - Creación de informes/análisis - Descubrimiento automático de dispositivos - Encuestas y comentarios - Flujo de trabajo de aprobación - Gestión de SLA (Service Level Agreement) - Gestión de auditorías - Gestión de configuración - Gestión de contratos o licencias - Gestión de flujos de trabajo - Gestión de incidentes - Gestión de inventarios - Gestión de la base de conocimiento - Gestión de licencias - Gestión de parches - Gestión de problemas - Gestión de proveedores - Gestión de recursos informáticos - Gestión de tareas - Gestión de tickets - Gestión de versiones - Gestión del cambio - Gestión del conocimiento - Herramientas de colaboración - Monitorización y gestión remota - Métricas de rendimiento - Panel de actividades - Panel de comunicaciones - Planificación de cambios - Portal de autoservicio - Programación del mantenimiento - Seguimiento de activos - Seguimiento de activos de TI - Seguimiento de cambios - Seguimiento de costes - Seguimiento de la conformidad - Seguimiento del comportamiento - Third-Party Integrations - Visualización de datos … y 7 características más ## Integraciones (en total: 9) - AWS Config - Cherwell Service Management - HaloITSM - Hornbill - Ivanti Neurons for ITAM - Jira - Microsoft Azure - ServiceNow - Xurrent ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para CMDB](https://www.capterra.mx/directory/30959/cmdb/software) ## Categorías relacionadas - [Software para CMDB](https://www.capterra.mx/directory/30959/cmdb/software) - [Software de gestión de activos informáticos](https://www.capterra.mx/directory/30077/it-asset-management/software) - [Software de ITSM](https://www.capterra.mx/directory/30676/itsm/software) - [Herramientas para el cambio organizacional](https://www.capterra.mx/directory/30958/change-management/software) - [Software de documentación de TI](https://www.capterra.mx/directory/33755/it-documentation/software) ## Alternativas 1. [Freshservice](https://www.capterra.mx/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [JIRA Service Management](https://www.capterra.mx/software/138769/jira-service-management) — 4.5/5 (763 reviews) 3. [Alloy Navigator](https://www.capterra.mx/software/108129/alloy-navigator) — 4.5/5 (64 reviews) 4. [BOSSDesk](https://www.capterra.mx/software/144825/boss-solutions) — 4.6/5 (139 reviews) 5. [ChangeGear](https://www.capterra.mx/software/146239/changegear-itsm) — 4.0/5 (51 reviews) ## Opiniones ### "Fast, Intelligent, Cost Effective ITAM/ITSM Discovery Tool" — 5.0/5 > **Franco** | *10 de mayo de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the autonomic socially intelligent automated algorithms that perform discovery. These algorithms and engines are far better than all of the products I’ve ever used. As an industry recognized discovery and ITAM tool expert, and conference speaker, I have spent countless hours evaluating tools for diverse customers. In the end I’ve always needed a socially persistent tool that would continue to create and capture changes within an ecosystem from an inventory asset management perspective while maintaining CI dependencies and interdependencies. I’ve needed a tool that had a separate CMBD to create a baseline and maintain CI data hygiene, a repository that would store the application dependency mappings, business service mappings and views like infrastructure, communication and network topology. Virima does all of this. Reporting is another critical deliverable for my clients and Virima delivers there too. The dashboards, KPI‘s, and reporting capability is very mature and appreciated by all of my clients. I think one of the most important features is outside of the tool...and that is the customer service provided by Virima. If I need support with an issue or if I have questions about custom probes they are always responsive. > > **Puntos en contra**: Accessing and managing a Virima instance via a browser takes some getting use to but it is still a value add to be able to manage a customers instance from a phone. Say you forgot to do a scan. You can login on your phone and fire off that scan. ----- ### "A CMDB for the rest of us" — 5.0/5 > **Usuario verificado** | *8 de septiembre de 2022* | Transporte marítimo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of deployment. Virima got us up and running in no time. Ease of use. The information Virima CMDB provides is easily accessible to the average user. A graduate degree in boolean operators is not required, nor is learning a boatload of arcane report construction techniques. Excellent technical support. You need help. They are there. Not only are they fast - they go the extra step of making sure you get the help you need. Very impressive. > > **Puntos en contra**: None come to mind - seriously. As noted - the application's learning curve was easy. > > We are a mid-size company without in-house skills to build/manage a complex CMDB. We did not want to blow our budget on a single product. We conducted significant research before selecting Virima as our CMDB provider. We consulted with Gartner, with end users and had presentations/demos from 1/2 dozen players in the field. Frankly, buying Virima felt risky. Their presence is not huge. Their prices are very reasonable. Their product seemed straightforward. What was the catch? None. I am moving on to a brand new company needing a greenfield infrastructure build. My choice for their CMDB is simple - Virima. ----- ### "Virima is an excellent value in the ITSM space" — 4.0/5 > **Robert** | *28 de septiembre de 2022* | Telecomunicaciones | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We were first attracted to the product for the robust CMDB and discovery toolset. However, once we implemented the product, the part we liked most was the business rules engine. It is flexible, powerful, and rarely have we found a use case that it could not handle. We were even able to sustain the loss of two headcount from our front line in a reduction of force by building ticket routing AI with the business rules engine. > > **Puntos en contra**: The forms aren't WYSIWYG, so there is sometimes a bit of shuffling required to get items where you want them on the page. The system is built with a self-contained design philosophy, so generating emails or alerts to your company email is possible, but not default. > > Our business relationship with Virima is second to none. When we had to meet a crazy launch deadline, the implementation team committed to 30+ days of 12-16 hour a day, 7 days a week work with us. When we were up at 4AM for the second day of our launch window, they were right there with us. They have been one of the few vendors where it really does feel like we're in a partnership. ----- ### "Virima is a great ITAM system" — 5.0/5 > **Usuario verificado** | *29 de octubre de 2018* | Bienes de consumo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ability to scan an internal network and fall all devices on that network. The Business Service Maps are great for finding communication between endpoints. > > **Puntos en contra**: The scans can be very slow and can vary in length. > > Virima has helped us understand more of our environment for IT, and helped with Asset, change and Release management. ----- ### "Virima" — 4.0/5 > **Mike** | *21 de septiembre de 2022* | Telecomunicaciones | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Business rules, filtering, CMDB and ease of use > > **Puntos en contra**: The UI can be difficult at times. Can't customize your width of columns. Can't Administer database and backend stuff through the Application. > > CMDB discovery has been a huge asset. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/178220/virima?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/178220/virima) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados