---
description: ¿Qué es y para qué sirve QUALCO Collections & Recoveries? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es QUALCO Collections & Recoveries? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de cobranzas](/directory/30234/debt-collection/software) > [QUALCO Collections & Recoveries](/software/178291/qualco-collections-recoveries)

# QUALCO Collections & Recoveries

Canonical: https://www.capterra.mx/software/178291/qualco-collections-recoveries

> Una plataforma empresarial flexible, integral y completa que administra, automatiza y optimiza las operaciones de cobro y recuperación de tu organización.
> 
> Veredicto: 4 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa QUALCO Collections & Recoveries?

El sistema está diseñado para servir a todo el ciclo de vida del crédito, desde el rendimiento de alto riesgo y la morosidad temprana hasta las recuperaciones legales. Es compatible con todos los productos bancarios y con deuda no bancaria.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.8/5** | 4 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.5/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: QUALCO
- **Constitución**: 1998

## Contexto comercial

- **Precio inicial**: EUR 1.00
- **Público objetivo**: 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local)
- **Idiomas admitidos**: inglés, italiano, portugués, ruso, sueco, ucraniano
- **Países disponibles**: Albania, Alemania, Andorra, Austria, Bielorrusia, Bosnia y Herzegovina, Bulgaria, Bélgica, Chequia, Chipre, Ciudad del Vaticano, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estonia, Finlandia, Francia, Gibraltar y 32 más

## Funciones

- Comunicación multicanal
- Gestión de clientes
- Gestión de transacciones
- Notificaciones automáticas

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de gestión de cobranzas](https://www.capterra.mx/directory/30234/debt-collection/software)

## Alternativas

1. [Moonflow](https://www.capterra.mx/software/1051205/moonflow) — 4.8/5 (26 reviews)
2. [Gaviti](https://www.capterra.mx/software/169544/gaviti) — 4.5/5 (91 reviews)
3. [Treli](https://www.capterra.mx/software/1050106/treli) — 5.0/5 (6 reviews)
4. [Collect\!](https://www.capterra.mx/software/66949/collect) — 4.7/5 (70 reviews)
5. [Duemint](https://www.capterra.mx/software/1045982/duemint) — 4.8/5 (5 reviews)

## Opiniones

### "Qualco advantages and disadvantages" — 3.0/5

> **KONSTANTINOS** | *9 de octubre de 2018* | Banca | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: User friendly, easy connected with dialer for the collection center.
> 
> **Puntos en contra**: Time of Batch, high cost in some cases and big time of implementations.
> 
> We establish this software in 2007 in NBG. I work in Business Analysis where we cooperate with business Units for possible changes / improvements, using new modules, reporting etc.

-----

### "Qualco Collections is an excellent software platform" — 4.0/5

> **Alexis** | *16 de octubre de 2018* | Banca | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Extended functionality, lots of features, can cover almost any need of a potential user. Excellent customer support.
> 
> **Puntos en contra**: Time and hardware consuming EOD flows for large portfolios.

-----

### "Old fashioned UI with many obsolete functionalities" — 3.0/5

> **Yannis** | *30 de octubre de 2018* | Servicios financieros | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: The import files with many extra fields. Easy to use for non experienced analysts, because it has specific flow in parameterization of segments and assignments.
> 
> **Puntos en contra**: It's not really flexible. UX is poor. The system does not have the ability to have parallel assignments, inhouse and outsourced. 1 day delay of external assignments. I believe that should invest more in R\&amp;D.
> 
> We are using SOR version, which is a system that does the basic.

-----

### "Collection software that fits" — 5.0/5

> **Henrijs** | *22 de abril de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Had an opportunity to demo run Qualco software. Lots of customization. Monst noted features  easy to create and modify workflows /path how the debt collection process goes based on criteria
> 
> **Puntos en contra**: It takes time to adapt the software to specific country needs, yet it doesnt take ages so its a minor issue if at all.
> 
> Really like the software - for serious collection business highly recommend.

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/178291/qualco-collections-recoveries)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/178291/qualco-collections-recoveries> |
| de-AT | <https://www.capterra.at/software/178291/qualco-collections-recoveries> |
| de-CH | <https://www.capterra.ch/software/178291/qualco-collections-recoveries> |
| en | <https://www.capterra.com/p/178291/QUALCO-Collections-Recoveries/> |
| en-AE | <https://www.capterra.ae/software/178291/qualco-collections-recoveries> |
| en-AU | <https://www.capterra.com.au/software/178291/qualco-collections-recoveries> |
| en-CA | <https://www.capterra.ca/software/178291/qualco-collections-recoveries> |
| en-GB | <https://www.capterra.co.uk/software/178291/qualco-collections-recoveries> |
| en-IE | <https://www.capterra.ie/software/178291/qualco-collections-recoveries> |
| en-IL | <https://www.capterra.co.il/software/178291/qualco-collections-recoveries> |
| en-IN | <https://www.capterra.in/software/178291/qualco-collections-recoveries> |
| en-NZ | <https://www.capterra.co.nz/software/178291/qualco-collections-recoveries> |
| en-SG | <https://www.capterra.com.sg/software/178291/qualco-collections-recoveries> |
| en-ZA | <https://www.capterra.co.za/software/178291/qualco-collections-recoveries> |
| es | <https://www.capterra.es/software/178291/qualco-collections-recoveries> |
| es-AR | <https://www.capterra.com.ar/software/178291/qualco-collections-recoveries> |
| es-CL | <https://www.capterra.cl/software/178291/qualco-collections-recoveries> |
| es-CO | <https://www.capterra.co/software/178291/qualco-collections-recoveries> |
| es-CR | <https://www.capterra.co.cr/software/178291/qualco-collections-recoveries> |
| es-DO | <https://www.capterra.do/software/178291/qualco-collections-recoveries> |
| es-EC | <https://www.capterra.ec/software/178291/qualco-collections-recoveries> |
| es-MX | <https://www.capterra.mx/software/178291/qualco-collections-recoveries> |
| es-PA | <https://www.capterra.com.pa/software/178291/qualco-collections-recoveries> |
| es-PE | <https://www.capterra.pe/software/178291/qualco-collections-recoveries> |
| fr | <https://www.capterra.fr/software/178291/qualco-collections-recoveries> |
| fr-BE | <https://fr.capterra.be/software/178291/qualco-collections-recoveries> |
| fr-CA | <https://fr.capterra.ca/software/178291/qualco-collections-recoveries> |
| fr-LU | <https://www.capterra.lu/software/178291/qualco-collections-recoveries> |
| it | <https://www.capterra.it/software/178291/qualco-collections-recoveries> |
| nl | <https://www.capterra.nl/software/178291/qualco-collections-recoveries> |
| nl-BE | <https://www.capterra.be/software/178291/qualco-collections-recoveries> |
| pl | <https://www.capterra.pl/software/178291/qualco-collections-recoveries> |
| pt | <https://www.capterra.com.br/software/178291/qualco-collections-recoveries> |
| pt-PT | <https://www.capterra.pt/software/178291/qualco-collections-recoveries> |
| sv | <https://www.capterra.se/software/178291/qualco-collections-recoveries> |
| tr | <https://www.capterra.web.tr/software/178291/qualco-collections-recoveries> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra México","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra México ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.mx","url":"https://www.capterra.mx/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.mx/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"QUALCO Collections & Recoveries","description":"QUALCO Collections &amp; Recoveries (QCR) es una plataforma empresarial moderna, modular e integral que organiza el proceso de cobro de manera integral, agiliza las actividades internas y de terceros en un solo lugar y funciona como parte de un ecosistema bancario o como sistema central de registro.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ec03770e-7c08-450e-b620-4f97e0524ed3.png","url":"https://www.capterra.mx/software/178291/qualco-collections-recoveries","@id":"https://www.capterra.mx/software/178291/qualco-collections-recoveries#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.mx/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":4},"offers":{"price":"1","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.mx/software/178291/qualco-collections-recoveries#faqs","@type":"FAQPage","mainEntity":[{"name":"¿Qué es QUALCO Collections & Recoveries?","@type":"Question","acceptedAnswer":{"text":"QUALCO Collections & Recoveries (QCR) es una plataforma empresarial moderna, modular e integral que organiza el proceso de cobro de manera integral, agiliza las actividades internas y de terceros en un solo lugar y funciona como parte de un ecosistema bancario o como sistema central de registro.","@type":"Answer"}},{"name":"¿Quién usa QUALCO Collections & Recoveries?","@type":"Question","acceptedAnswer":{"text":"El sistema está diseñado para servir a todo el ciclo de vida del crédito, desde el rendimiento de alto riesgo y la morosidad temprana hasta las recuperaciones legales. Es compatible con todos los productos bancarios y con deuda no bancaria.","@type":"Answer"}}]},{"@id":"https://www.capterra.mx/software/178291/qualco-collections-recoveries#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de gestión de cobranzas","position":2,"item":"/directory/30234/debt-collection/software","@type":"ListItem"},{"name":"QUALCO Collections & Recoveries","position":3,"item":"/software/178291/qualco-collections-recoveries","@type":"ListItem"}]}]}
</script>
