¿Qué es Jane?
Solución completa de gestión de consultas con reserva, programación, facturación y gráficos.
¿Quién usa Jane?
Plataforma de reservas basada en la nube que ayuda a las clínicas con la gestión del flujo de trabajo, la gestión de profesionales, la programación, la facturación, el mantenimiento de registros de pacientes y la documentación.
¿Dónde se puede implementar Jane?
Cloud, SaaS, Web
Sobre el proveedor
- Jane Software
- Ubicado en North Vancouver, Canadá
- Fundada en 2014
- Asistencia telefónica
- Chat
Países disponibles
Canadá, Estados Unidos, Reino Unido
Idiomas
Sin información del proveedor
precios de Jane
Precio inicial:
- Sin versión gratuita
Jane no está disponible en versión gratuita. La versión de pago de Jane está disponible a partir de USD 74.00/mes.
Sobre el proveedor
- Jane Software
- Ubicado en North Vancouver, Canadá
- Fundada en 2014
- Asistencia telefónica
- Chat
Países disponibles
Canadá, Estados Unidos, Reino Unido
Idiomas
Sin información del proveedor
Imágenes y vídeos de Jane
Comparar el precio de Jane con productos similares
Funciones de Jane
Alternativas a Jane
Outsmart
Opinones de Jane
Sandra V.
Jane got me through April 2020
Comentarios:
My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The Jane Team launched the online video conferencing feature that they were planning to launch at the end of 2020. It allowed me to continue conducting business and adhere to the government's mandate to maintain physical distancing.
Not only that they offered two weeks of webinar style training sessions that they were planning to offer using an on-site conference setting.
It has been Jane and I running the business all of April 2020 and I could not have done it without "her"!
Puntos a favor:
Online billing, online booking , reporting of Key Performance Indicators, scheduling, and electronic medical records all in one affordable package. Great customer service.
Contras:
There has not been a downside. It is very easy to learn and it has all the features that I need.
Respuesta de Jane Software
hace 2 años
Sandra This is so lovely - and what an honour it has been to spend the last few weeks with you at Allied. I was surprised (although I shouldn't have been!) by the great chat participation throughout the sessions - even in an online version of what we were hoping to be a community building in-person experience. Thanks for joining us! We are lucky at Jane to be working with people like you... And I'm so glad to hear that you're working with Online Appointments! We're still working on more resources for you around returning to in-practice treatment and what it might look like to have a bit of a hybrid model for a while, with both in office and online care. Today we're working on a guide for screening calls with COVID-19 screening intake forms and consents. You're doing a phenomenal job Sandra! If there's more Jane can do to help you and your practice in resources, education or features let us know. Alison - Co-Founder
Guillaume D.
Alternativas consideradas:
Devil is in the details
Comentarios: Jane is a joy to use and customer service is top notch.
Puntos a favor:
I have been using Jane daily for 3 years now in my practice. What I love most most Jane is it’s very clean and easy user interface, it’s always a joy to use and it just works. Also it offers some functionalities which seem like details but save you so much time daily like saving patients credit cards to reduce no shows, visual charting, making your calendar seem busy, only book adjacent appointments, you can clearly see that the tram behind this has first hand experience with online booking and patient management system.
Contras:
What I miss is first , considering I have all my patients confidential information is Jane, is the lack of 2 factor authentication, this is the biggest missing feature. Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales to Zoho books or setup a booking chatbot. Also with proper integration I could send the sms and email reminders from my own phone number and email, making customer journey optimal.
Lindsay B.
good but lacking
Puntos a favor:
I really dislike that I have to add a minimum number of digits in this field
Contras:
not having the ability for online patients to add a unique discount code is disappointing and sad that they cannot be bothered to add this for a 5 year customer along with many others who have asked for it
Respuesta de Jane Software
hace 2 meses
Hi Lindsay, I'm sorry to hear this is your experience with Jane so far. We want to make your life easier! We hear the desire to have patients enter a discount code when they book online and we understand this is a necessary feature for yourself and some other clinics. You've likely done this already, but just in case, please add your vote here to follow the request status: https://janeapp.canny.io/feature-requests/p/enter-discount-code-during-online-booking There are many different inputs we consider when deciding what to build next. Our customers (you!) act as our North Star and help us to give definition to the problems we can address and improvements we can make to Jane. Your continued feedback is welcome and very much valued. I know this may not have been the exact answer you were hoping for, but I want to be as transparent as possible. If you have questions would you please respond back with your email? I would love to chat further. Maddie On Behalf of Jane
Faune T.
Alternativas consideradas:
Customer Support is AMAZING
Comentarios: Management of scheduling and electronic medical records are integrated for a seamless experience.
Puntos a favor:
It is all inclusive, continuously making improvements and the Jane Staff are so kind, helpful and cheerful.
Contras:
It was a steep learning curve to learn JaneApp and implement the software, but the videos, tech support and online forums were helpful.
Respuesta de Jane Software
hace 3 meses
Hi Faune, I want to start by saying thank you for taking the time to share your thoughts with us. Hearing that you chose Jane due to recommendations and happy customers is just so great. I love our community! I truly hope that you will continue to lean on our support team throughout your Jane journey. We totally understand how challenging learning software can be and I know a friendly voice on the other side of the phone can definitely make that experience feel much better :) Thanks again, Faune. We'll keep working hard to gain those last few stars! Maddie On Behalf of Jane
Michael T.
Alternativas consideradas:
Great EMR for Acupuncturist
Comentarios: Love Jane and their support. Can always get a question answered
Puntos a favor:
Low price point, easy to use. Outstanding customer service
Contras:
Book keeping is just ok compared to other products
Respuesta de Jane Software
hace 2 meses
Hi Michael, Thanks for the review! I'm hearing that you consider Jane to be "easy to use." It also sounds like you've been in contact with our support team - that's great to hear :) I'd love to learn more about your bookkeeping thoughts. You can share ideas directly on our public customer feedback site here: https://janeapp.canny.io/feature-requests Alternatively, you can reach out to the support team directly via phone or email. We really value your input. Thanks for taking the time, Michael. You are appreciated! Maddie On Behalf of Jane
