CartonCloud
¿Qué es CartonCloud?
CartonCloud es una solución WMS (sistema de gestión de almacenes, por sus siglas en inglés) y TMS (sistema de gestión de transporte, por sus siglas en inglés) fácil de usar que hace sencilla la logística complicada.
Diseñada específicamente para el sector de pymes 3PL, CartonCloud es una herramienta perfecta para empresas que almacenan, empaquetan y entregan mercancías en nombre de sus clientes. Los pedidos se pueden importar automáticamente. Ofrece visibilidad a los clientes y facturación totalmente automatizada. Es como el Xero de la logística.
¿Quién usa CartonCloud?
Pymes del sector logístico 3PL. Empresas que almacenan, empaquetan y entregan mercancías en nombre de sus clientes.
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Opinones de CartonCloud
Jonelle
CartonCloud is worth every cent !
Comentarios: We love working on CartonCloud, it is easy to use and very user friendly. It was so important to us that we also get great on-going support when needed and the CartonCloud team have always been really fast to respond and point us in the right direction if we have a query. We are so pleased we found CartonCloud as our inventory management software. It has made our 3pl business easier to operate and given us the ability to be able to scan out products for customer orders.
Puntos a favor:
We have been using CartonCloud for over 18 months now and absolutely love the software. It is really easy to navigate. The CartonCloud team made the initial on-boarding seamless with great on-line training with a CartonCloud trainer which was easy to follow. The ongoing support from the technical team is amazing. If we have a query, we always receive a fast response/solution back within a few hours after sending. The team have been great to work with particularly [sensitive content hidden] in Integrations.
Contras:
CartonCloud is perfect for our needs. We don't have any 'cons' to note. The system is well set up and covers everything we need for our 3pl clients. We love working on CartonCloud and highly recommend it to others looking for a great inventory management software.
Linda
Excellent Service
Comentarios: Great and friendly customer service - [SENSITIVE CONTENT] always available to assist in a timely manager and we always discover new things to do and add to our system..
Puntos a favor:
Time Saver, our whole business in the palm of our hand - access 24/7. Easy to learn new things and making a difference daily in our business. Training with staff is fast and efficient.
Contras:
Some of our customers require more details on invoices and descriptions what can't always be provided. But Carton Cloud always try to assist and find another way to assist us.
Mitchell
Customize everything yourself through the knowledge base, integrate everything.
Comentarios: CartonCloud enables us to set up consistent onboarding processes and let prospective clients know exactly what we can and cannot do for them very quickly. We frequently check in with CartonCloud to scope new possible integrations or automated process like reports or fulfilment updates and tracking to ecommerce storefronts.
Puntos a favor:
Ability to find integration solutions for all 3PL clients through direct API integration, parsers, or logins to let old-school clients enter their own orders. Also visible history logs for orders, products & invoices helps keep track of changes and updates to all aspects of the warehouse.
Contras:
Amending stock on hand details can be unintuitive at times as system adjusts stock to 0 and adjusts in new product with updated details, invalidating old labels and making it hard to track stock.
Richard
New CartonCloud User
Comentarios: Organizing warehouse inbound and outbound in a quick and easy way. Gives you a snapshot of what the day will look like. You can then set up your daily tasks and use warehouse hours in the most efficient way possible. All the information you need is right on your smart device. Very user friendly app for your mobile device. The Implementation Manager assigned to our account has been really helpful and quick to respond to any questions we have.
Puntos a favor:
The tutorials online with step by step are really user friendly and intuitive. And the "Ask Anything" box takes you right to the process.
Contras:
As we are new to this software, we have not come across any real obstacles at this time.
Grant
Service Experience - Excellence from Aussie Based Carton Cloud
Comentarios: Excellent at all levels
Puntos a favor:
Web based platform. Excellent and responsive customer service.
Contras:
Occasional high level core finctionality constraints (rarely encourtered, and higher specialised to our business useage), sometimes goes into the Ideas Portal for future attention - would love a core functionality express development cability (paid for of course)
