--- description: ¿Qué es y para qué sirve Instore? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Instore? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de punto de venta](/directory/20052/point-of-sale/software) > [Instore](/software/179089/instore-software) # Instore Canonical: https://www.capterra.mx/software/179089/instore-software Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/179089/instore-software?page=2) > Instore es una solución de punto de venta (POS) de última generación que ayuda a los pequeños y medianos restaurantes y comercios minoristas a dirigir grandes negocios. > > Veredicto: 37 usuarios lo han valorado con **3.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Instore? Instore es ideal para restaurantes de servicio rápido y completo, así como para distintos comercios minoristas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.9/5** | 37 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 3.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Instore Software - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 39.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Barcode/Ticket Scanning - Controles por separado - Firma electrónica - Gestión de descuentos - Gestión de empleados - Gestión de inventarios - Gestión de pedidos - Gestión de tarjetas de regalo - Informes de ventas - Pedidos en línea ## Integraciones (en total: 1) - QuickBooks Online ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software de punto de venta](https://www.capterra.mx/directory/20052/point-of-sale/software) ## Categorías relacionadas - [Software de punto de venta](https://www.capterra.mx/directory/20052/point-of-sale/software) - [Sistemas de punto de venta para restaurante](https://www.capterra.mx/directory/30603/restaurant-pos/software) - [Software de gestión para el comercio minorista](https://www.capterra.mx/directory/20053/retail-management-systems/software) - [Software de punto de venta para minoristas](https://www.capterra.mx/directory/31656/retail-pos-system/software) ## Alternativas 1. [Epos Now](https://www.capterra.mx/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Square Point of Sale](https://www.capterra.mx/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) 3. [Acumatica Cloud ERP](https://www.capterra.mx/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews) 4. [PayPal](https://www.capterra.mx/software/179251/paypal) — 4.6/5 (26301 reviews) 5. [Lightspeed Retail](https://www.capterra.mx/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Opiniones ### "Excellent POS for Bar Based Businesses" — 5.0/5 > **DUSTIN** | *17 de octubre de 2018* | Restaurantes | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The user interface of Instore is very simple to use. The way it presents categories and then items in those categories allows for fast input of orders for customers. The recently added Tab feature allows us to store credit card numbers without having to hold customers cards for tabs they want to run. The ability to add employee payroll cost, as well as COGS allows you to quickly see what your true profit for the day was after each shift closing. > > **Puntos en contra**: The reporting system isn't as robust as I'd like, however the basic reporting does provide you with access to most items. I'd like to see more details around breakdown of sales per hour and day, etc. > > For the money, its hard to beat Instore as a great POS system for our cigar bar. ----- ### "Ease of use and great customer service\!" — 4.0/5 > **Susan** | *18 de septiembre de 2018* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ability to see your companies daily and monthly sales. Customer service is great and they respond quickly when problems arise. > > **Puntos en contra**: Have not been able to figure out how to assign a cashier to each register transaction. This is something that is needed to track cash loss prevention. ----- ### "It's been a journey" — 3.0/5 > **Alex** | *24 de septiembre de 2018* | Restaurantes | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Generally speaking, it does what we need it to do in a way that makes sense. We often go months without thinking about it or worrying about it. The team at Instore genuinely cares, and while they don't listen to all of our feedback, we can see that our feedback has led to improvement. > > **Puntos en contra**: I don't think the back end is robust enough. Sometimes it's impossible to download reports because the server times out before it processes and packages the reports. We've never felt that the "end of day" functionality made much sense. We'd like more flexibility with how it interacts with individual staff members. Sometimes changes are made without us being informed that don't feel like improvements. It would be nice if there were more flexibility in settings about how the app is set up. > > Nice folks. If not for the fact that we're tied in to the gift cards that we've sold, we would probably experiment with different POS options. We're not convinced that other apps are better, we suspect that they all have pluses and minuses. But it would be nice to have the freedom to explore a bit more. ----- ### "Instore" — 4.0/5 > **My** | *18 de septiembre de 2018* | Entretenimiento | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the emails we get about updates \& the interface. For the most part it's really easy to use and the FAQ are very helpful. > > **Puntos en contra**: It's not always the most intuitive POS system. It took a long time got an update to be created that allowed us to start tabs. ----- ### "My experience with Instore is overall favorable, but not without some frustrations" — 4.0/5 > **Lizzie** | *19 de septiembre de 2018* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like that usually when I call for assistance, I get a response within an hour. I also appreciate the ease of adjusting items through the back end of things. The ability to control tax on each item has also been vital to being able to use the system for my business. > > **Puntos en contra**: The system isn't as intuitive as it could be. I'd also like to see more specifics in terms of back end reporting. > > THANKS FOR ADDING TABS\!\!\!\!\! ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/179089/instore-software?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/179089/instore-software) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados