---
description: ¿Qué es y para qué sirve ManageEngine Remote Access Plus? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
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title: ¿Qué es ManageEngine Remote Access Plus? - Reseñas, precios y funciones - Capterra México 2026
---

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# ManageEngine Remote Access Plus

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> Remote Access Plus es una solución de soporte remoto &#10;que te permite administrar computadoras de forma remota en cualquier parte del mundo.
> 
> Veredicto: 65 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ManageEngine Remote Access Plus?

EE. UU., EMEA, APAC, Australia

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 65 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zoho
- **Constitución**: 1996

## Contexto comercial

- **Precio inicial**: USD 75.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local)
- **Idiomas admitidos**: alemán, chino, chino tradicional, danés, español, finés, francés, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, turco
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funciones

- Acceso desatendido
- Alertas y notificaciones
- Análisis de redes
- Arrastrar y soltar
- Auditoría de problemas
- Chat en tiempo real
- Chat y mensajería
- Control/Acceso remoto
- Controles o permisos de acceso
- Creación de informes para TI
- Creación de informes y estadísticas
- Creación de informes/análisis
- Gestión de la conformidad
- Gestión de tareas
- Gestión del rendimiento
- Grabación de la pantalla
- Grabación de la sesión
- Herramientas de colaboración
- Herramientas de diagnóstico
- Monitorización y gestión remota
- Panel de actividades
- Panel de comunicaciones
- Resolución de problemas
- Supervisión
- Supervisión de redes
- Transferencia de archivos
- Uso compartido de archivos
- Uso compartido de la pantalla

## Integraciones (en total: 1)

- ManageEngine ServiceDesk Plus

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas de colaboración](https://www.capterra.mx/directory/15/collaboration/software)

## Categorías relacionadas

- [Herramientas de colaboración](https://www.capterra.mx/directory/15/collaboration/software)
- [Herramientas para resolución de problemas de red](https://www.capterra.mx/directory/31128/network-troubleshooting/software)
- [Programas para compartir archivos](https://www.capterra.mx/directory/30909/file-sharing/software)
- [Software de gestión informática](https://www.capterra.mx/directory/10001/it-management/software)
- [Programas de asistencia remota](https://www.capterra.mx/directory/30928/remote-support/software)

## Alternativas

1. [Zoho Assist](https://www.capterra.mx/software/181775/zoho-assist) — 4.7/5 (1496 reviews)
2. [TeamViewer ONE](https://www.capterra.mx/software/122252/teamviewer) — 4.6/5 (11642 reviews)
3. [AnyDesk](https://www.capterra.mx/software/149595/anydesk) — 4.6/5 (1799 reviews)
4. [Slack](https://www.capterra.mx/software/135003/slack) — 4.7/5 (24221 reviews)
5. [Supremo Remote Desktop](https://www.capterra.mx/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Opiniones

### "Remote access good for money but with acount integration issues with other manage engine products like patch management." — 4.0/5

> **Usuario verificado** | *19 de agosto de 2025* | Comercio minorista | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It provides real value for money, the other options are mote expensive and lack some really needed functionality like wake on lan.
> 
> **Puntos en contra**: The fact that at least from my perspective I was no able to review patch management along with Remote access, it created diferent install packages and only one was active. I needed to remove patch management and reinstall remote access to make it work.
> 
> The software is really good, sometimes it has some lag on the console, but it works fine, the ipad app is really good compared with other solutions in the market.

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### "Remote Access Plus" — 5.0/5

> **Roberto** | *4 de diciembre de 2024* | Producción de alimentos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The easy way to connect to give support to the users
> 
> **Puntos en contra**: It will be great to have more reports about the connections
> 
> In general, it is a great tool for the IT support engineer

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### "Reliable and Easy-to-Use Remote Access Solution" — 5.0/5

> **Daniel** | *19 de agosto de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I have been using ManageEngine Remote Access Plus for about a month and so far I am very satisfied with it. The software is easy to use, the interface is clear, and setting up remote access to computers was straightforward.&#10;&#10;Remote connections are generally fast and stable, which makes everyday IT support much easier. I also like that the platform offers useful automation and management features in addition to standard remote access. It provides good value for money, especially when managing multiple computers from one place.
> 
> **Puntos en contra**: So far I have not experienced any major problems. Occasionally, establishing a remote connection can take a little longer than expected, but it has not been a significant issue in daily use.&#10;&#10;Some of the more advanced options require a little time to understand and configure properly, but the basic remote access functionality is very intuitive.
> 
> My overall experience has been very positive. I have been using Remote Access Plus for about a month and it has made remote computer management and support much more convenient.&#10;&#10;The system is easy to deploy, remote connections are reliable, and the available management and automation tools help save time on repetitive tasks. I have not had to contact customer support frequently because the software has worked well so far.&#10;&#10;Considering the functionality offered, I think the product provides very good value for money. I am satisfied with my experience and plan to continue using it.

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### "Well priced and very functional Remote Control solution." — 4.0/5

> **Wayne** | *15 de abril de 2026* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Price and functionality are excellent value for money compared to competitors, it is exceptionally easy to use and roll out. Remote access, once connection is  established is smooth and fully functional
> 
> **Puntos en contra**: Occasionally, for no discernible reason, an agent will fail to respond.  Closing the browser and opening it again usually resolves this so maybe cookie handling?
> 
> Overall good experience and a damn sight cheaper than many other competitors. ManageEngine are a long established and reputable company which shows in the quality of the product.

-----

### "RDP-Manage Engine" — 3.0/5

> **mohamed** | *27 de enero de 2026* | Automoción | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: its cost effective, asset management and Working from Anywhere: Access your office computer from home, a café, or while traveling.&#10;&#10;Accessing Specialized Software: Use high-powered or licensed software installed on a remote workstation.
> 
> **Puntos en contra**: slowness,Server Administration: Manage headless servers (like in data centers) from a single location.&#10;&#10;Collaboration \&amp; Training: Share your screen with a colleague or guide them through a process.
> 
> better,Windows Remote Desktop (RDP), macOS Screen Sharing, Linux VNC/SSH,Technicians can fix problems on user machines without being physically present.

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