--- description: ¿Qué es y para qué sirve FileWave? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es FileWave? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de dispositivos móviles](/directory/30584/mobile-device-management/software) > [FileWave](/software/182010/filewave-endpoint-management) # FileWave Canonical: https://www.capterra.mx/software/182010/filewave-endpoint-management Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/182010/filewave-endpoint-management?page=2) > Maneja el inventario y administra dispositivos, aplicaciones y ajustes en computadoras y dispositivos móviles. Compatible con Windows, Mac, iOS, Android y Chrome OS. > > Veredicto: 37 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa FileWave? La solución de administración unificada de puntos finales de FileWave, enriquecida en funciones, es ideal para empresas medianas, pymes y distritos escolares que administran entornos de múltiples plataformas con personal y presupuestos limitados. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 37 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: FileWave - **Ubicación**: Indianapolis, EE. UU. - **Constitución**: 1992 ## Contexto comercial - **Precio inicial**: USD 40.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop) - **Idiomas admitidos**: alemán, español, francés, inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido, Suiza ## Funciones - Acceso remoto y monitoreo - Análisis de vulnerabilidades - Automatización proceso/flujo de trabajo - Control/Acceso remoto - Creación de informes/análisis - Escaneados automáticos - Gestión de BYOD - Gestión de aplicaciones - Gestión de aplicaciones - Gestión de configuración - Gestión de contratos o licencias - Gestión de implementación - Gestión de inventarios - Gestión de la conformidad - Gestión de parches - Gestión de políticas - Gestión de puntos de terminación - Gestión de seguridad - Gestión de software - Gestión de toda la red - Implementación automática de parches - Reconocimiento automático de usuario/dispositivo - Remote Update/Installation - Seguimiento de activos - Seguimiento de la conformidad ## Integraciones (en total: 1) - ServiceNow ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de dispositivos móviles](https://www.capterra.mx/directory/30584/mobile-device-management/software) ## Categorías relacionadas - [Software de gestión de dispositivos móviles](https://www.capterra.mx/directory/30584/mobile-device-management/software) - [Software de gestión de parches informáticos](https://www.capterra.mx/directory/10017/patch-management/software) - [Software de gestión de activos informáticos](https://www.capterra.mx/directory/30077/it-asset-management/software) - [Software de gestión unificada de endpoint (UEM)](https://www.capterra.mx/directory/32835/unified-endpoint-management/software) ## Alternativas 1. [Hexnode UEM](https://www.capterra.mx/software/146405/hexnode-mdm) — 4.6/5 (153 reviews) 2. [Rippling](https://www.capterra.mx/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [NinjaOne](https://www.capterra.mx/software/165889/ninjaone) — 4.7/5 (282 reviews) 4. [JumpCloud Directory Platform](https://www.capterra.mx/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews) 5. [TeamViewer ONE](https://www.capterra.mx/software/122252/teamviewer) — 4.6/5 (11620 reviews) ## Opiniones ### "A new way of our “deployment-thinking”\! And still a great choice..." — 5.0/5 > **Mirko** | *16 de enero de 2019* | Producción audiovisual | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented. > > **Puntos en contra**: I am just worried about the fact, that it took us such a long time for choosing this product. > > Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. 
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually. 
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an time advance ----- ### "Filewave, the technicians tool" — 4.0/5 > **Ben** | *12 de enero de 2022* | Administración educativa | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: there's not some overly built GUI with flashy colors, but i've found nost anything I want to do MDM wise, you can make it happen, and usually there are several ways you can make it happen depending on what you need. I love the customization. I built my device hierarchy from nothing and have been able to confugre how I want to see things, add custom fields, multiple locations, etc etc. > > **Puntos en contra**: While having that customization is great I do feel as though custom reports are not as readily available as i'm used to, I would like to be able to export device info on spreadsheets when needed and i've had trouble generating specific reports for certain rollouts when needed. > > We have had a great experience, I would definitely recommend ----- ### "A buggy and directionless mess" — 2.0/5 > **Matt** | *9 de mayo de 2022* | Diseño | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Cross-platform (Windows, macOS, iOS, tvOS) > > **Puntos en contra**: BUGS, ENDLESS BUGS, with no 'Known issues' documents published Very little is ready "out of the box" - prepare to build all automation/commonly-used information items yourself Support is SLOW and lackluster at best Product development is slow and generally problematic with each release > > We purchased FileWave because we needed a cross-platform endpoint management solution for our environment, and it was less expensive than other options at the time. Plus, we were forced to look for a new solution after our former one, "Absolute Manage" was discontinued, and several engineers for that product reportedly ended up working with FileWave. After basic deployment was finished and we began shutting down our Absolute Manage services, the issues started adding up. Basic client information missing, inability to customize display, issues with duplicated clients, issues with MDM enrollment \&/or profile installation for new devices...the list of issues over the years is longer than I can even summon in my head. We've begrudgingly been able to customize the product over the years to do the basic things you might want from an endpoint management software, but the number of outstanding issues is still significant. Support sessions frequently involve rescheduling at the last minute or joining a session only to sit for 10-15 minutes with nothing happening, or watching a support technician flounder around in the CLI, checking in with their team to figure out how to run commands... Basic things will occasionally break or get replaced with options purchased from other vendors (such as the remote session 'Observe' function being replaced with TeamViewer, which requires more money if you want to license more than the 2 users granted to each FileWave deployment). ----- ### "Must Have for a hybrid environment" — 5.0/5 > **Bert** | *8 de julio de 2020* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Being able to manage Windows, macOS, and iOS devices with one tool was a must. Being able to enroll machines with Apple's DEP into FileWave and enroll Windows machines with Group Policy made it a very easy deployment. It was instrumental in helping us achieve a fully remote-work environment to be able to deploy software, and gather device information from their Custom Field features. > > **Puntos en contra**: Having a cloud based administrative portal would be a huge plus. There is some scripting knowledge that is needed in order to accomplish the things you want to do with Windows machines, as there is no native "profile manager" or GPO-like menu like for macOS. > > Overall the experience with FileWave and their staff have been a good experience. Their solutions engineers and professional services team have went above and beyond to help us get to where we need to be for device management. ----- ### "FileWave Endpoint Management" — 5.0/5 > **Heidi** | *24 de septiembre de 2019* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software is easy to use, it works quickly. Years ago we had to re-image computers to distribute updates. With FileWave, you just create the file set and update the model, off it goes to all of the client devices. It is a top quality MDM and makes managing iPads a breeze. Another nice feature is device location. Once enrolled a device sends a location. It makes locating lost devices easier. > > **Puntos en contra**: Honestly, I can't think of anything at the moment. This product has made life so much easier in our department. > > FileWave has saved so much time with distributing software, updates and managing our iPads. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/182010/filewave-endpoint-management?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/182010/filewave-endpoint-management) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados