--- description: ¿Qué es y para qué sirve Venmo? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Venmo? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de procesamiento de pagos](/directory/30232/payment-processing/software) > [Venmo](/software/182159/venmo-) # Venmo Canonical: https://www.capterra.mx/software/182159/venmo- Página: 1 de 372\ Siguiente: [Página siguiente](https://www.capterra.mx/software/182159/venmo-?page=2) > Plataforma de comercio social basada en dispositivos móviles que permite a los usuarios realizar transferencias de dinero en todo tipo de compras. > > Veredicto: 9273 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Venmo? Ideal para pequeñas y medianas empresas, es una plataforma móvil que ayuda a los usuarios a realizar transmisiones de dinero. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 9273 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: PayPal - **Ubicación**: San Jose, EE. UU. - **Constitución**: 1998 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Creación de informes/análisis - Pagos en persona - Pagos móviles - Procesamiento de pagos ACH - Procesamiento de tarjetas de débito/crédito - Varias opciones de pago ## Integraciones (en total: 4) - Cash App - Meta for Business - PayPal - PayPal Enterprise Payments ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de procesamiento de pagos](https://www.capterra.mx/directory/30232/payment-processing/software) ## Categorías relacionadas - [Software de procesamiento de pagos](https://www.capterra.mx/directory/30232/payment-processing/software) - [Software de punto de venta](https://www.capterra.mx/directory/20052/point-of-sale/software) ## Alternativas 1. [PayPal](https://www.capterra.mx/software/179251/paypal) — 4.6/5 (26333 reviews) 2. [Stripe](https://www.capterra.mx/software/123889/stripe) — 4.6/5 (3324 reviews) 3. [Square Payments](https://www.capterra.mx/software/170278/square-payments-processing) — 4.7/5 (2675 reviews) 4. [Square Point of Sale](https://www.capterra.mx/software/154907/square-point-of-sale) — 4.6/5 (3024 reviews) 5. [Afterpay](https://www.capterra.mx/software/1012480/afterpay) — 4.6/5 (306 reviews) ## Opiniones ### "la peor experiencia" — 1.0/5 > **Irving** | *3 de agosto de 2024* | Educación superior | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: No recomiendo esta aplicacion, ademas que te congelan la cuenta sin razon, nadie te atiende, el servicio al cliente es lo PEOR, por nada del mundo la usen, porque cuando tienes problemas tecnicos nadie resuelve > > **Puntos en contra**: es una aplicacion que no respea al cliente, > > pesima experiencia, primera vez que la abro y desde el inicio me han congelado mi dinero y nadie responde por nada. ----- ### "Good But PayPal is Faster" — 4.0/5 > **Nava** | *22 de febrero de 2026* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's generally easy to setup and use to get money or send money between people. I especially like being able to just show my QR code to someone instead of having to spell my Venmo name to them. > > **Puntos en contra**: Transferring money to my bank account takes too long. Paypal does it much faster so for that reason alone I always choose Paypal over Venmo if I can. > > Overall it's a good experience. I've never had a problem sending or receiving money from Venmo. Everyone has it so it's always available. ----- ### "Great asset for parents of college students." — 5.0/5 > **Usuario verificado** | *31 de marzo de 2026* | Agricultura | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I started using Venmo to send my college student kids money. I sent my daughter a card in the mail with cash one time and it was stolen. Venmo solved this problem and it was very easy to use and made it easy to send them money when they needed it. > > **Puntos en contra**: I do worry when I'm sending $ that it is going to the correct place. I have never had an issue though. > > It has been great. I can buy items on Market place, pay my hairstylist, and send $ to my adult children for their birthdays etc. ----- ### "There's no competent support at Venmo" — 1.0/5 > **Robin** | *4 de septiembre de 2025* | Contabilidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I used to like the ability to send and receive money, but it's not worth it after what we experienced. > > **Puntos en contra**: Support. They have the worst support I have ever experienced. The chat support in the app and on the website instructs you to click on options that are not there. Chat support was minimal and not helpful. Telephone support was equally terrible. In addition to long wait times, my son was instructed to supply Venmo with a picture of a government ID and then him holding the ID. He was then told that he was not looking at them (which he was looking at the camera) and then was told he would need another ID. He is 18. He has a drivers' license. He asked what other ID do they expect him to have? They had no answer for him. He was told his case was being moved to a supervisor and then he suspended his account (which is ridiculous since the entire reason for support was that his phone number changed and he hasn't been able to access his account). It is deeply frustrating as to the level of incompetence, especially since there is money in his venmo account that he cannot access. > > Horrific. The support is terrible for a company in this day and age. Both outdated support options on the App and the website and then horrific support through their customer support phone line. Horrible Horrible Horrible ----- ### "Great and easy to use\!" — 5.0/5 > **Savannah** | *17 de marzo de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This is a great way to send payments hassle free\! It even has the option to turn on a service to protect your funds. So easy to use\! > > **Puntos en contra**: It does take 1-3 business days to retrieve your funds from your account without a fee. However, it normally appears the next business for me. > > I love using Venmo\! It is a great option when it comes to mobile payments. So user friendly and lots of options available on the app. ----- Página: 1 de 372\ Siguiente: [Página siguiente](https://www.capterra.mx/software/182159/venmo-?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/182159/venmo-) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados