--- description: ¿Qué es y para qué sirve CaptivateIQ? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es CaptivateIQ? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Sistema de compensación](/directory/30667/compensation-management/software) > [CaptivateIQ](/software/182174/captivateiq) # CaptivateIQ Canonical: https://www.capterra.mx/software/182174/captivateiq Página: 1 de 36\ Siguiente: [Página siguiente](https://www.capterra.mx/software/182174/captivateiq?page=2) > CaptivateIQ es uno de los principales proveedores de soluciones de compensaciones de ventas basadas en la web para empresas. > > Veredicto: 873 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CaptivateIQ? Empresas desde 30 o hasta más de 1000 empleados bajo régimen de comisiones. Director de Ingresos, SVP/RVP de Ventas, vicepresidente de Ventas, director de Ventas, gerente de Ventas, operaciones de Ventas, CFO, jefe de Finanzas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 873 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CaptivateIQ - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2017 ## Contexto comercial - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Francia, India, Irlanda, Italia, México, Nueva Zelanda, Países Bajos, Reino Unido, Singapur ## Funciones - Acceso móvil - Análisis de datos del mercado - Base de datos de empleados - CRM - Control de procesos de aprobación - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Declaraciones de comisión - Declaraciones sobre indemnizaciones - Entrada de datos - Gestión de auditorías - Gestión de bonos - Gestión de comisiones - Gestión de documentos - Gestión de flujos de trabajo - Gestión de incentivos - Gestión del rendimiento - Gestión del territorio - Herramientas de colaboración - Importación y exportación de datos - Informes personalizables - Normas/condiciones de comisión - Panel de actividades - Planificación de salarios - Previsión - Quota Planning - Sales Planning - Third-Party Integrations ## Integraciones (en total: 24) - ADP Workforce Now - Amazon Redshift - BambooHR - Docusign - HubSpot CRM - MySQL - NetSuite - Oracle Beehive - Oracle Database - PostgreSQL - QuickBooks Online - Recurly - SAP Concur - SFTPCloud - Sage Intacct … y 9 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistema de compensación](https://www.capterra.mx/directory/30667/compensation-management/software) ## Categorías relacionadas - [Sistema de compensación](https://www.capterra.mx/directory/30667/compensation-management/software) - [Programas de cálculo de comisiones](https://www.capterra.mx/directory/30200/commission/software) - [Software de asistente de ventas con IA](https://www.capterra.mx/directory/34135/ai-sales-assistant/software) - [Software para gestión del rendimiento de ventas](https://www.capterra.mx/directory/33455/sales-performance-management/software) - [Sistema de gestión de contratos](https://www.capterra.mx/directory/30078/contract-management/software) ## Alternativas 1. [Everstage](https://www.capterra.mx/software/1014779/everstage) — 4.8/5 (955 reviews) 2. [Xactly Incent](https://www.capterra.mx/software/158330/xactly-incent) — 4.2/5 (252 reviews) 3. [Commet](https://www.capterra.mx/software/1071286/Commet) — 5.0/5 (9 reviews) 4. [Performio](https://www.capterra.mx/software/171921/performio) — 4.3/5 (330 reviews) 5. [Sales Cookie](https://www.capterra.mx/software/183216/sales-cookie) — 4.7/5 (182 reviews) ## Opiniones ### "Highly capable and scalable commission platform" — 5.0/5 > **Kevin** | *7 de junio de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: CaptivateIQ is based on Excel formulas and logic. If you know how to model your commission structure in Excel, you'll feel at home in CaptivateIQ. When you run calculations on a monthly basis, they will take a couple minutes only. Due to the flexibility of the platform, "anything is possible" in terms of accommodating complex plans. The Implementation and CS teams have all been top notch, and willing to help. > > **Puntos en contra**: The flexibility of the software can be a double-edged sword at times. There are a hundred ways to do everything, and just like a complex excel model, there will be unforeseen challenges that arise from time to time. As a fairly young company with fairly new people handling your implementation, the quality of your implementation may vary from person to person. The "white glove" implementation is worth it unless you have very simple comp plans. > > We were taking 1-2 weeks to finalize commissions before trying to implement Xactly SimplyComp. CIQ helps us solve for faster calculations (1-2 days turnaround), as well as quick ASC606-compliant JEs for the accounting team. ----- ### "Incredible" — 5.0/5 > **Harsh** | *25 de noviembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I liked most about CaptivateIQ is the level of transparency and clarity it brings to the commission process. Being able to see the exact breakdown of how each payout was calculated — including deals, quotas, accelerators, adjustments, and attainment progress — removes uncertainty and eliminates the need to chase finance for updates. The platform also provides real-time visibility, which helps with planning and motivation throughout the month. Notifications and monthly summaries are very helpful, and the interface makes it easy to compare payouts across periods. Overall, CaptivateIQ empowers sales teams with confidence, accuracy, and control over their commission information. > > **Puntos en contra**: Although CaptivateIQ is a strong platform, there are a few areas that could be improved. The learning curve can be fairly steep in the beginning, especially when trying to understand how plans are structured and how each calculation rule impacts payouts. Sometimes the interface feels a bit complex, and it can take time to locate specific details or historical adjustments. In addition, when commission plans change mid-year, updates aren’t always reflected immediately, which can create temporary confusion. Reports and dashboards could also be more customizable. Overall, while the system works well, simplifying usability and speeding up data updates would make the experience significantly better. > > My overall experience with CaptivateIQ has been very positive. The platform makes it much easier to manage commissions by automating calculations that would otherwise take significant manual effort. The user interface is intuitive, and once you get familiar with the layout, it becomes very simple to navigate through plans, statements, and payout details. I especially appreciate the transparency CaptivateIQ provides — I can clearly see how each commission amount is calculated, track adjustments, and compare month-over-month performance without needing to request data from finance. Notifications and reminders also help keep payout timelines consistent. Overall, CaptivateIQ has improved accuracy, reduced manual work, and created a fair and visible commission process for everyone involved. ----- ### "Captivate Review of Information" — 2.0/5 > **Rita** | *25 de noviembre de 2025* | Mercados de capitales | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Captivate is easy to login to. It is hard to list a lot of things I like when the information entered is not enough > > **Puntos en contra**: It may not be a Captivate IQ issue, may be a BD issue. There is no information within Captivate that allows us to understand how we are paid and what we are paid for. It is way to vague > > I really have no use for it if it isn't going to share what/why we are being paid and explanations as to what we are being paid for. ----- ### "Strong expierence" — 5.0/5 > **Allison** | *27 de enero de 2026* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: How I can predict my month and see how well I need to do the following.It helps for budgeting purposes as well. > > **Puntos en contra**: I wish I could see the projection over the course of the month rather than the end. If I have a big deal close, I would like to see how it effects my commission at that time rather than waiting until the end. ----- ### "The most optimal product for anything commissions related." — 5.0/5 > **Andrzej** | *5 de diciembre de 2025* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Mainly how easy it is to implement and learn plus the flexibility it offers. Pair that with speed and efficiency of the system that also helps with planning/simulation and it's honestly the best commissions product I've used in my entire career. The ease of implementing even the most complex plans allows you to keep everything in one place and therefore track spending and performance. It is also extremely easy to use for the end users and when you get stuck you can count on instant support from their team. I would definitely recommend this product. > > **Puntos en contra**: It's not so much the product's fault but the great flexibility it offers can turn against you if your organisation is not careful with plan design. Sometimes it would be easier to just be able to say 'no, this can't be done in our system' to some of the exotic, one off requests. > > In my opinion Captivate is a perfect compromise between the efficiency of ERP system which is very effective but takes team of consultants to implement a simple change and the flexibility of Excel spreadsheet. It's a perfect tool for commissions team to handle everything commissions related and report on it. ----- Página: 1 de 36\ Siguiente: [Página siguiente](https://www.capterra.mx/software/182174/captivateiq?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/182174/captivateiq) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados