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¿Qué es Parcel Tracker Mailroom?

Software interno de seguimiento de paquetes para viviendas residenciales y estudiantiles, oficinas de coworking, universidades y más. Escanea rápidamente los paquetes recibidos en la recepción/sala de correo con la cámara de un smartphone. Informa automáticamente a los destinatarios de su llegada y recopila sus firmas electrónicas para obtener la prueba de entrega. Funciona con todos los servicios de mensajería y con etiquetas de paquetes escritas a mano.

¿Quién usa Parcel Tracker Mailroom?

Parcel Tracker es ideal para recepciones y salas de correo. Sus clientes son salas de correo de universidades y facultades, viviendas estudiantiles, propiedades de alquiler, viviendas residenciales, viviendas de lujo, espacios de coworking y oficinas corporativas.

¿Dónde se puede implementar Parcel Tracker Mailroom?

Basado en la nube
Entorno local

Sobre el proveedor

  • Deepfinity
  • Ubicado en London, RU
  • Fundada en 2016

Asistencia de Parcel Tracker Mailroom

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Arabia Saudita, Australia, Austria, Bahamas y otros 24

Idiomas

inglés

precios de Parcel Tracker Mailroom

Precio inicial:

USD 130.00/mes
  • Sí, ofrece una prueba gratuita
  • Sin versión gratuita

Parcel Tracker Mailroom no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Parcel Tracker Mailroom está disponible a partir de USD 130.00/mes.

Planes de precios consigue una prueba gratuita

Sobre el proveedor

  • Deepfinity
  • Ubicado en London, RU
  • Fundada en 2016

Asistencia de Parcel Tracker Mailroom

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Arabia Saudita, Australia, Austria, Bahamas y otros 24

Idiomas

inglés

Imágenes y videos de Parcel Tracker Mailroom

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Video de Parcel Tracker Mailroom
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Funciones de Parcel Tracker Mailroom

  • Alertas y notificaciones
  • Enrutamiento
  • Registro de firma
  • Seguimiento de paquetes

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Opinones de Parcel Tracker Mailroom

Evaluación media

En general
4.8
Facilidad de uso
4.9
Atención al cliente
4.8
Funcionalidades
4.7
Relación calidad-precio
4.7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
80%
4
19%
3
1%
Răzvan
Răzvan
User Experience Engineer en RU
Usuario de Linkedin verificado
Servicios financieros, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Faster parcels means happier me

5.0 hace 5 años

Puntos a favor:

Since our reception upgraded to the parcel tracker service, everything is now instant. It saves so much time and the concierge is now offering the parcels as soon as they arrive. It used to take a couple of hours “for processing” and now I get a notification and I have my parcels. I am really grateful parcel tracker exists in our life.

Contras:

The integration was seamless, concierge was really happy to use it and transition was easy. I can’t wait to see what’s next.

Greg
Business Improvement Manager en RU
Propiedad inmobiliaria, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The Mail Room Game Changer...

5.0 hace 4 años

Comentarios: Our experience has been great. The team behind Parcel Tracker have been a pleasure to work with and are the sort of open-minded individuals who take the time to understand what our specific needs are. They are also incredibly efficient in handling any issues when they arise, implementing quick fixes with no need for follow-up.

Puntos a favor:

This software has completely streamlined our process, freeing up time for our front-of-house teams, as well as providing our residents with a quick and easy parcel collection process. It is very intuitive meaning it can be implemented and trained out quickly with little disruption to daily operational processes.

Contras:

There isn't anything I dislike, however there is probably scope for additional tools... But I know Deepfinity are already looking at these.

Respuesta de Deepfinity

hace 4 años

Thank you for the great feedback. We'll keep you posted as our new tools come out!

Queenly
Community Assistant en EE. UU.
Educación primaria/secundaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Community Assistant

4.0 hace 3 años

Comentarios: My overall experience with Parcel Tracker is that it’s easy to use but I believe that a K use some improvements

Puntos a favor:

Well I like about the software the most is that It keeps you up-to-date letting you know how many packages you have in the system and how many packages you have logged out

Contras:

What At least like the most is that it sometime doesn’t always look at the packages correctly, when you scan the QR code.

Angus
IT and Data Assistant en RU
Tecnología y servicios de la información, 5,001-10,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Essential for managing student parcels

5.0 hace 2 años

Puntos a favor:

Quick scanning of parcels in a busy mailroom. Easy notification email system for collections.

Contras:

Syncing between different ipads and computers could be improved.

Fraser
IT and Data Manager en RU
Educación superior, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Effective and user friendly

5.0 hace 2 años

Comentarios: Very pleased with this product. We receive thousands of parcels each year and the time saved by only requiring to take a picture of the address or barcode rather than typing in the details into a system is huge. The user interface is intuitive and very easy to use and we haven't encountered any issues to be concerned about.

Puntos a favor:

Great friendly and easy to use user interfaceEasy setup and configuration Reasonable costSmart technology at reading names and addresses from picturesMuch quicker to use than other tried parceling solutionsEffective at removing old data to comply with data retention policies

Contras:

Haven't encountered many so far. We've had a syncing issue once with the data showing on different devices but that was rare.

Kyle
GSA en RU
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Saved My Skin So Many Times

5.0 hace 3 años

Comentarios: Very happy, it does it's job and nothing more, it does what it needs to do and it does it with around 75% accuracy. I enjoy the simple and well designed interface as well as the active development and detailed data exports.

Puntos a favor:

It keeps track of what I have and who has collected what and when. Great for Student accommodations and accusations of missing post as we can provide a real-time tine-line of the students collections. It also takes pictures when it recognizes a barcode. These pictures help greatly with locating and identifying missing packages.

Contras:

The developer keeps changing how the scanner works, breaking it, often it struggles recognizing the code and therefore not taking the valuable picture. Some sites have the ability to take a picture of the package regardless of the barcode. I really like that feature.

Nicoleta
Receptionist en RU
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

It is a great app

5.0 hace 2 años

Comentarios: Easy and simple to use. It's scanning and sending emails really quick. It's making our life easier.It is a great app to use. Convenient and secure, delivering right information to people. Sometimes can be tricky when it's scanning, maybe a bit of work on it, to be a bit faster into recognising the person.

Puntos a favor:

It is conventional, easy to use, secure and convenient.

Contras:

Syncing all the time :)Sometimes can work slow when scanning the bar code

Chris
Residence Administrator en RU
Administración educativa, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Very easy to use and saves a lot of time

5.0 hace 3 años

Comentarios: Overall this software is excellent, it saves a lot of time, is very easy to use and gives you much more time to do other work. If they can just work it to recognise names a little bit better this would be a perfect product!

Puntos a favor:

It is very easy to use, the user interface is good and it takes you minutes to learn what you need to do before you can start logging parcels. It emails residents automatically so all you need to do is scan the parcel and wait for the resident to come and collect it. You can get through stacks of parcels in minutes, this is saving me so much time I can now use to do other work. Collection is also very easy, the resident brings their QR code to you which will have been automatically sent to their email, you scan it and collect their package. Residents only have to sign once if they agree to this so this makes things even easier and very Covid friendly as you do not need to get multiple people to constantly touch the same device.

Contras:

My only negative with this software is it does tend to struggle a lot with recognising international names. I often have to enter the room number or name manually to find the resident I need is these cases. It is very easy to find people manually so this is not a big problem but it can be a little frustrating sometimes.

Tim
Residence Manager en RU
Propiedad inmobiliaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent system

4.0 hace 2 años

Comentarios: So far so good!

Puntos a favor:

Awesome serviceEasy to useAlways adapting

Contras:

QR code scanning is now being introduced for ease

Usuario verificado
Usuario de Linkedin verificado
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great system, cost-effective and time saving.

5.0 hace 5 años

Puntos a favor:

The product has significantly reduced the time our receptionists take to handle incoming packages. The feedback has been great both from our receptionists as well as users. This is a cost-effective and great product, I highly recommend it.

Contras:

As of now nothing to complain about. The customer support is excellent, quickly responding to all inquiries.

Georgina
Accommodation Manager en RU
Empleo y contratación, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Parcel Tracker App

5.0 hace 3 años

Comentarios: Saving the reception team a lot of time processing the parcels for sure.

Puntos a favor:

Love how simple the app is. Really easy to use, no faffing about. The students at the accommodation don't really need to do anything, which is half the battle with our old system! Once you have uploaded your address book, your'e good to go!

Contras:

I don't like that the students have to manually sign for their parcels, they have to do this on the reception mobile which means I have to clean it after every use for Covid safety reasons.

Rebecca
Sales Executive en RU
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent!

5.0 hace 3 años

Comentarios: my overall experience is great! nothing i would change i find the ease of use excellent

Puntos a favor:

i really enjoy how you are able to take images of the parcels which is great when having to scan through so many during busy times!

Contras:

it can be a little time consuming when adding new people onto the system

John
Assistant Operations Manager en RU
Hostelería, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Parcel Tracker Wizard

5.0 hace 4 años

Comentarios: A very thorough training session from [SENSITIVE CONTENT HIDDEN] which was great, I love the programme in what it does for our team with regards to time efficiency across logging/processing parcels and post.

Puntos a favor:

Easy to Use & to train others on the system

Contras:

It sometimes sends double notifications and shows as two parcels to collect which can lead to confusion/ allegations etc You cannot multi scan easily, crashes often, does not update automatically from kx, the ability to scan multiple Qr codes on

Respuesta de Deepfinity

hace 4 años

Thank you for your feedback. We're looking to integrate with partnered service providers in the near future and will let you know once this happens!

Michael
Head of Sales and Marketing en RU
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

great solution for us

5.0 hace 2 años

Puntos a favor:

Easy to set up, and ongoing usage for us and students is easy - great option

Contras:

always after greater branding capabilities but still good

Alexandros
CSA en RU
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Parcel Tracker Review

4.0 hace 4 años

Comentarios: It is so easy to use, and so convenient. Makes the task so much faster and enjoyable.

Puntos a favor:

It is so easy to search a resident on the system, and seamlessly scan and notify them of any parcels they have recieved.

Contras:

The design, and the speed. My workplace has a very good broadband, however parcel tracker is still quite slow sometimes. So maybe a boost would be good.

Adrian
Director en RU
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent Service

5.0 hace 3 años

Comentarios: The residents love how they can easily track their parcels and the system is safe and secure. I can high recommend this platform.

Puntos a favor:

It was so easy for our building manager to set the system up and it has really saved the reception staff a lot of time so they can focus on customer service.

Contras:

It would be useful to have a product roadmap showing new features.

Irish
Receptionist en EE. UU.
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy and Fast

4.0 hace 3 años

Comentarios: Overall, I still enjoy using Parcel Tracker!

Puntos a favor:

I like how simple it is to use. Everything is basically laid out for you step by step

Contras:

Sometimes the data can be inaccurate. It’ll say there is this many parcels but there’s at more or less parcels that’s present

Jack
GSA en RU
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Sodexo loves parcel tracker

5.0 hace 3 años

Puntos a favor:

Easy to use app, makes my job easier to manage parcels. Easy to add and modify user update information.Desk top version make it easier to see all parcels in one place.

Contras:

Sometimes the app can glitch and the codes don't get sent out to students. Issues with logging in sometimes if the same account been logged in for a while, the app kind of glitches and constantly reloads.

Colin
General Manager en RU
Educación superior, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excellent improvement to our parcel tracking

5.0 hace 3 años

Comentarios: As a dedicated student accommodation of almost 300 bedrooms we receive a great deal of parcels daily. Parcel tracker has made a huge difference in how quickly we process and hand out these parcels, saving us hours every day. Parcel tracker also takes away any confusion regarding discrepant parcels.

Puntos a favor:

Excellent tracking of parcels Speeds up the processing and collection of parcels ten-fold Great induction to the software Dedicated phone app and PC dashboard The notes feature is handy for recording anything about the parcel, for example damaged upon arrival

Contras:

The only comment I have is that single scan mode would be the preferred default for me, rather than two-scan mode. This was easily changed in the settings.

Cris
Operations Manager en RU
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy and safe system

5.0 hace 4 años

Comentarios: Fantastic ! the team loves it. Time saver !

Puntos a favor:

The ability to trace the parcels, the safe aspect of handling it daily. Environment safe and friendly, less paper less mistakes.

Contras:

The uploading of rooms location - A suggestion - a reminder to the residents send vie the software to remind them of the collection.

Eric
Inventory Control Team Leader en EE. UU.
Dispositivos médicos, 501-1,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Cleaned up our Mail Room

5.0 hace 3 años

Comentarios: Working with their team to implement and then use the software was very easy and it was great that they were able to take our feedback to help customize Parcel Tracker to fit our business.

Puntos a favor:

Through Parcel Tracker we were able to streamline the package delivery and notification process. This in turn had people know to get their deliveries and kept boxes from sitting taking up space or getting forgotten.

Contras:

I really wish I had found their platform sooner. I don’t really have anything negative to say.

Laura
Sales and social media en RU
Educación superior, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excellent product

5.0 hace 3 años

Comentarios: Up to now, i have been so impressed with this product it has completely changed our parcel system for the better, i dont even care how much it was, WORTH IT

Puntos a favor:

we have just introduced this in our student accommodation company and it is so impressive! the app is really easy to use and it is very clear. most importantly is SO secure, it is protecting you and the students, so everything is processed properly

Contras:

the email that goes out the students at first isnt very clear, you willl need to make sure you inform your tenants first of the system, might be better if it said something like 'your parcel is downstairs, go to reception'

Martyn
General Manager en RU
Hostelería, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Excellent app

5.0 hace 2 años

Puntos a favor:

quickness, effortless, speeds up a task that used to take a while to do with the amount we get, always works too

Contras:

havnt found anything i dont like yet. Never had an issues using the app, works really well on all staff's mobiles

Maureen
Assistant Accommodation Manager en RU
Servicios para instalaciones, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Parcel tracker makes parcel tracking as easy as ABC!

5.0 hace 3 años

Comentarios: The use of Parcel tracker at the student accommodation where I work saves me a lot of time handling the large volume of parcels received daily thereby giving me extra time for other tasks.

Puntos a favor:

I love the ease with which parcel can be scanned in, held and scanned out. The QR code sent as a notifier is an added level of security to ensure parcels are only collected by authorised individuals. Integration with our existing business process was also seamless.

Contras:

The App tends to update frequently. Even though the updates do not take long to complete, it will be nice if the frequency is reduced.

Mars
Assistant Production Manager en EE. UU.
Entretenimiento, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Product

5.0 hace 3 años

Puntos a favor:

It was great being able to allow all team members to access and sign out packages and track who signed them out

Contras:

There were not any features that did not serve our needs.