--- description: ¿Qué es y para qué sirve Fiserv? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Fiserv? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de procesamiento de pagos](/directory/30232/payment-processing/software) > [Fiserv](/software/191108/first-data-payment-processing) # Fiserv Canonical: https://www.capterra.mx/software/191108/first-data-payment-processing Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/191108/first-data-payment-processing?page=2) > Solución de procesamiento de pagos para todas tus necesidades comerciales. > > Veredicto: 33 usuarios lo han valorado con **3.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Fiserv? Pequeñas y medianas empresas. Sectores de comercio minorista y de servicios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.6/5** | 33 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.9/5 | Basado en las opiniones generales | | Funciones | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Fiserv - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: USD 69.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Creación de informes/análisis - Facturación recurrente y suscripciones - Pagos en persona - Pagos móviles - Procesamiento de pagos ACH - Procesamiento de tarjetas de débito/crédito ## Opciones de asistencia - Chat ## Categoría - [Software de procesamiento de pagos](https://www.capterra.mx/directory/30232/payment-processing/software) ## Alternativas 1. [PayPal](https://www.capterra.mx/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.capterra.mx/software/182159/venmo-) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.capterra.mx/software/123889/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.capterra.mx/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://www.capterra.mx/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Opiniones ### "Fiserv estafadores" — 1.0/5 > **Favio** | *15 de abril de 2025* | Automoción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: En general la buena atencion telefonica de los agentes de atención al cliente. > > **Puntos en contra**: Te estafan. Cobros q no procesan. Agentes de atencion al vlirnte irrespetuosos. > > Desde el 29 de enero de 2025 al 18 de marzo, cancelaron las promociones bancarias de mi negocio sin notificarme. Si leyo bien. No me avisaron q estaba sin pro.ociones bzncarias como ser Cuota Simple y Ahora Misiones (esto ws en Argentina). En ese periodo seguimos trabajando normalmente ofreciendo a nuestros clientes las cuotas con promocion. Resulta q no teniamos ninguna promocion y no lo sabiamos. Me di cuenta recien el 11 de marzo cuando controlé las liquidaciones. Llame muchidimas veces y realice 10 reclamos. Solo contestaron con evasivas. Una empresa re chantas ----- ### "Excellence at the service of the merchant" — 5.0/5 > **Royte** | *26 de enero de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: They have a great team, Capable and intelligent, their service to the merchant is impeccable. > > **Puntos en contra**: The opportunity that this company gave my family to be able to process payments for our business, as a means of payment processing they are great > > I would say that the experience has been gratifying, most of our friends process with the company and it has helped them as a means of establishing their businesses since they are no longer accepting credit cards and above all the payment of fees is well structured. ----- ### "Highly Recommend Fiserv" — 5.0/5 > **Cait** | *8 de septiembre de 2025* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use and easy to understand. The contact support team is so helpful and easy to communicate with. > > **Puntos en contra**: I have zero issues or problems with Fiserv. There is nothing not to like. I cannot find a single thing to complain about. > > I have had only a positive experience with Fiserv. From their easy to use website and friendly staff, I highly recommend it. ----- ### "Seamless EHR Integration" — 4.0/5 > **Katie** | *9 de marzo de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Easy integration with EHR. Credit card processing has been seamless. Solid security features seem to be in place. > > **Puntos en contra**: The cost of using the service is higher than I would prefer. Competition with other services seems to be limited. ----- ### "Would not recommend to my worst enemy." — 1.0/5 > **Nick** | *4 de enero de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Initial contact with sales rep was enjoyable and was promised better rates than prior processor. > > **Puntos en contra**: The only pro of Fiserv lasted about 8 months until i found out i was lied to about the annual fees and total cost of services. Bait and switch. Customer service reps are outsourced and try to put you on a 3 day hold to receive support. Retention department offered to refund me the annual fee that i never agreed to if i signed that i would continue services with them. Waived that over my head to get me to stay but told me she wouldn't refund anything if i cancelled services. > > I am astounded that with this shady of business practices, that a class action hasn't been reached yet. The sales representative that helped me set up my account assured me that there were no annual fees on top of my monthly charge and interchange plus rates. The contract that i signed concurs with the notion that i did not agree to any form of annual fees, yet, i was charged two separate annual fee's. I called in to demand a refund and stated that i would dispute the charges with my financial institution if they wouldn't make things right on their end- and then take to the internet to warn everyone about their deceptive business practices. The response of the agent from the retention department was, "are you going to continue to do business with us if we reverse the charge," to which point i was honest and said absolutely not. I will not do business with a company that doesn't operate with both hands on the table. I was then told that i would not be refunded since i was cancelling my account. What a pathetic operation. Predatory, manipulative, and downright deceptive. I'm sure they get away with this with larger operations that create enough revenue so as to not notice $500-1000 in additional charges, but that was NOT the case here. DO NOT do business with Fiserv, Clover, Cardpointe, ETC. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/191108/first-data-payment-processing?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/191108/first-data-payment-processing) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados