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CM.com Communications Platform

CM.com Communications Platform

¿Qué es CM.com Communications Platform?

La Plataforma de comunicación de CM.com permitirá llegar a tu audiencia a través de la mensajería móvil y las llamadas de voz. Esta plataforma de comunicación se integra fácilmente y está diseñada para ampliarse con un negocio en crecimiento. Atrae a tus clientes gracias a los múltiples canales de mensajería a través de la Business Messaging API, los mensajes SMS con SMS Gateway y las llamadas de voz mediante la Voice API o el SIP Trunk. Conéctate una vez, comunícate para siempre.

¿Quién usa CM.com Communications Platform?

Empresas de cualquier tamaño y sector que quieran comunicarse con sus clientes en sus canales preferidos

CM.com Communications Platform Software - 1
CM.com Communications Platform Software - 2
CM.com Communications Platform Software - 3
CM.com Communications Platform Software - 4
CM.com Communications Platform Software - 5

¿Tienes dudas sobre CM.com Communications Platform? Compara con una alternativa popular

CM.com Communications Platform

CM.com Communications Platform

4.9 (7)
EUR 19.00
mes
Versión gratuita
Prueba gratuita
101
20
4.7 (7)
4.7 (7)
5.0 (7)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
USD 17.00
mes
Versión gratuita
Prueba gratuita
149
4
4.7 (31)
4.5 (31)
4.6 (31)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de CM.com Communications Platform

Evaluación media

En general
4.9
Facilidad de uso
4.7
Atención al cliente
5.0
Funcionalidades
4.4
Relación calidad-precio
4.7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
86%
4
14%
Mac
Mac
Associate en EE. UU.
Usuario de Linkedin verificado
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

M&A Firm Reviews e-Signature and SMS Products

5.0 hace 4 años

Comentarios: Signing up and getting started with CM.com platform was super easy. I was recommended it by a work friend so I decided to try it out. It was super easy to create an account and add both the sign and campaign apps to my portfolio. I started with the sign app as this could have the most functionality with what I do. It was intuitive and easy to figure out how to upload a document and send that document with fields. It had everything I would look for - e-signatures, ability to cc', add text and dates, etc..

Puntos a favor:

Intuitive, easy to use from creating an account, adding both the sign and the campaigns apps to my dashboard, learning how and then actually going through the process of creating templates and campaigns, to scheduling them or sending them out immediately. From start to finish, it took me less than 30 mins to use. The process of using the apps were highly enjoyable and I can see value and ROI in using this versus our current process already.

Contras:

The only challenge I encountered was the ability to edit the e-signature documents within the CM.com Sign interface. This would cause a bottleneck when working with a document that required modifications/revisions from external parties before the signature phase. Otherwise, this is a highly efficient product. Additionally, it wasn't 100% straightforward that I had to add the addressbook app in order to upload a list of my contacts that I wanted to send my campaign to. It would make more sense if the addressbook was linked somewhere in the initial intro guide so that users knew how to send bulk messages without manually entering individual contact information.

Respuesta de CM.com

el año pasado

Thank you!

Michelle
Director Of Online Marketing en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

CM.com makes it possible to maintain effective customer engagement

5.0 hace 2 años

Puntos a favor:

CM.com has various features that make it quite easy to increase the efficiency of our engagement with our cutomer base.

Contras:

CM.com needs to extend their country coverage with supporting marketing to other destinations.

Respuesta de CM.com

el año pasado

Thank you for your review!

David
Senior Manager Shared Services en Sudáfrica
Seguros, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Prime Meridian Direct Photos made simple

5.0 hace 4 años

Comentarios: Overall it has been a great experience. CM.com and [SENSITIVE CONTENT HIDDEN], in particular, helped give us all the information we needed to make an informed decision. I would say [SENSITIVE CONTENT HIDDEN] support is what swayed us to join CM.com opposed to Clickatell. We look forward to a long and mutually beneficial relationship in the future.

Puntos a favor:

It was a very smooth integration that allowed us to get our WhatsApp message directly into our system. This allowed us to make use of many of the other developments we had done on our side. It was extremely simple but effective. This change had a huge impact on our turnaround times going from days to minutes. It also made a massive contribution to improving our overall client's experience.

Contras:

I don't think there are cons at this stage. I would just say that there is a lot more that we can explore and improve on. The integration of WhatsApp into our system has lots of potential and we need to gain as much benefit as possible to be a fully omnichannel business.

Respuesta de CM.com

el año pasado

Thank you for your review!

Marsalin
Business Enablement Manager en Sudáfrica
Seguros, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

One Step Closer to Valued Client Engagements

5.0 hace 4 años

Comentarios: Our experience with the CM team was impeccable. We worked together more after-hours than during business hours in an effort to accommodate us and our requirements. They are super professional and yet so easy to connect and communicate with. They made themselves available to us, kept us appraised, and did a stellar job with everything they touched. They have provided a reliable service and enabled us to get our solution implemented.

Puntos a favor:

The software is extremely user friendly, which is critical for new users and for the context of these applications. We were most intrigued by the reporting capability and the function of drilling down. The entire integration process was seamless even without the world-class support given by the team

Contras:

One of the improvements we would recommend is the grouping and categorization of the data intelligence to be able to extrapolate reporting overviews within the software.

Respuesta de CM.com

el año pasado

Thank you for your review!

Johan
Digital Marketing Manager en Sudáfrica
Seguros, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy and Comprehensive!

5.0 hace 4 años

Comentarios: Excellent - our account manager is always ready to assist and very helpful! The platform is always available and we have not experienced any issues before.

Puntos a favor:

Within one platform our team are able to do all our direct marketing functions. We use SMS and email and direct traffic to our landing pages for optimal conversions.

Contras:

Not much, I have not experienced any issues. When I had queries their customer support was super fast to respond.

Respuesta de CM.com

el año pasado

Thank you!