---
description: ¿Qué es y para qué sirve MSP360 Connect? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es MSP360 Connect? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de escritorio remoto](/directory/31955/remote-desktop/software) > [MSP360 Connect](/software/197163/msp360-connect)

# MSP360 Connect

Canonical: https://www.capterra.mx/software/197163/msp360-connect

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> Una solución segura que permite a los usuarios acceder directamente a dispositivos Windows desde cualquier computadora o dispositivo móvil y solucionar cualquier problema de forma remota.
> 
> Veredicto: 41 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa MSP360 Connect?

Profesionales de TI, proveedores de servicios gestionados, administradores de sistemas, asistencia técnica/de TI y usuarios comunes.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 41 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: MSP360
- **Ubicación**: Powell, EE. UU.
- **Constitución**: 2011

## Contexto comercial

- **Precio inicial**: USD 89.99
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funciones

- Acceso a varios monitores
- Acceso desatendido
- Acceso móvil
- Chat en tiempo real
- Chat y mensajería
- Control/Acceso remoto
- Controles o permisos de acceso
- Creación de informes/análisis
- Grabación de la pantalla
- Grabación de la sesión
- Herramientas de colaboración
- Herramientas de diagnóstico
- Real-Time Monitoring
- Resolución de problemas
- Transferencia de archivos
- Uso compartido de archivos
- Uso compartido de la pantalla

## Integraciones (en total: 1)

- HaloPSA

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de escritorio remoto](https://www.capterra.mx/directory/31955/remote-desktop/software)

## Categorías relacionadas

- [Software de escritorio remoto](https://www.capterra.mx/directory/31955/remote-desktop/software)
- [Programas de asistencia remota](https://www.capterra.mx/directory/30928/remote-support/software)

## Alternativas

1. [Zoho Assist](https://www.capterra.mx/software/181775/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.capterra.mx/software/122252/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.capterra.mx/software/149595/anydesk) — 4.6/5 (1781 reviews)
4. [RemotePC](https://www.capterra.mx/software/173304/remotepc) — 4.7/5 (583 reviews)
5. [GoToMyPC](https://www.capterra.mx/software/193062/gotomypc) — 4.8/5 (586 reviews)

## Opiniones

### "Excellent Product" — 5.0/5

> **Ross** | *8 de septiembre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Great product with brilliant value for the features it includes.
> 
> **Puntos en contra**: Not really anything, I think it is just as good as other products at a higher price.

-----

### "Easy connection without user attention" — 5.0/5

> **Anderson** | *19 de agosto de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I can carry out reviews, interventions and troubleshooting through the program since I can do it quickly and without intervention from the end user and this helps improve solution time.
> 
> **Puntos en contra**: Sometimes the software behaves slowly and incorrectly

-----

### "tried it once, didn't spend any more time on it. I have only tried the Trial" — 3.0/5

> **Michael Dyhr** | *15 de febrero de 2018* | Tecnología y servicios de la información | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Works a bit like teamviewer. 
When finally connected it worked perfect.
User interface is ok, but not perfect yet.
> 
> **Puntos en contra**: you have to actually install the product, and it is not just click install, you have a full installation to remote a pc.
I'm using teamviewer and ScreenConnect, I far prefer these product as they are easier for my customer to run. ScreenConnect doesn't need the user to read 9 digits and a code.
As an idea you could adopt the administrator feature, or team feature, so that you will have a special client for the end user, and they just click and run (NO INSTALL) and then it will popup on the supporters desktop that a person needs help and with one click you are connected.

-----

### "Review of MSP360  Remote Assistant" — 4.0/5

> **Harry** | *16 de septiembre de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Easy to install and easy to deploy to friends and family who may need IT support, on Windows based machines.  There are adequate features built in,  for the level of support that I need to offer, however this is as yet not known if this application needs to be scaled up.

Aside from the advertising banner, they are true to their word (refreshing) in supplying a free product without functional limitations.
> 
> **Puntos en contra**: Mobile OS Platforms (Android) are not yet supported.  I have signed up for the Beta version once it is available.

I would have thought that Android OS would have been ready to deploy alongside IOS given the prolific use of Android OS on so many devices.
> 
> To date I have been satisfied with this remote desktop program and it is a great replacement for Teamviewer, and some other remote desktop software, who claim to be "simple to use" but in fact are not.

I am eager to try the Android product as most of the friends \& family that I supply remote support to, are all Android users.

-----

### "MSP360 Standalone Connect - Very affordable" — 4.0/5

> **Maurizio** | *21 de septiembre de 2024* | Capital riesgo y capital privado | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Ease of use: Many users find the interface intuitive and easy to navigate, making it simple to connect to remote devices.
Reliability: Users report that the software is reliable and provides stable connections.
Security: MSP360 Standalone Connect offers various security features, such as encryption and password protection, to ensure the safety of remote connections.
> 
> **Puntos en contra**: Customer support: While many users have found the support team to be helpful, some have reported slow response times or difficulty resolving complex issues.
> 
> Very Nice, positive experiences with MSP360 Standalone Connect, praising its ease of use, reliability, security, and affordability.

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/197163/msp360-connect)

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