--- description: ¿Qué es y para qué sirve Documo? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Documo? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para firma digital](/directory/30739/digital-signature/software) > [Documo](/software/197267/mfax) # Documo Canonical: https://www.capterra.mx/software/197267/mfax Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/197267/mfax?page=2) > mFax ha sido creado desde cero para operaciones de fax de alto volumen teniendo en cuenta la fiabilidad, la facilidad de uso y la seguridad. > > Veredicto: 86 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Documo? mFax presta servicio a los sectores médico, financiero, gubernamental y muchos otros que dependen del fax. Es ideal para casos de uso complejos, donde otras plataformas pueden no satisfacer la demanda del envío de faxes de gran volumen. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 86 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Documo - **Ubicación**: Wilmington, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 300.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - Archivo y conservación - Controles o permisos de acceso - Correo electrónico a fax - Fax a correo electrónico - FoIP - Seguimiento de entrega ## Integraciones (en total: 3) - Box - Dropbox Business - Google Drive ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para firma digital](https://www.capterra.mx/directory/30739/digital-signature/software) ## Categorías relacionadas - [Software para firma digital](https://www.capterra.mx/directory/30739/digital-signature/software) - [Software para fax](https://www.capterra.mx/directory/31088/fax-server/software) ## Alternativas 1. [eFax](https://www.capterra.mx/software/174254/efax) — 4.0/5 (70 reviews) 2. [Fax.Plus](https://www.capterra.mx/software/173529/fax-plus) — 3.9/5 (28 reviews) 3. [pdfFiller](https://www.capterra.mx/software/162654/pdffiller) — 4.6/5 (992 reviews) 4. [PandaDoc](https://www.capterra.mx/software/131735/pandadoc) — 4.5/5 (1243 reviews) 5. [ContractSafe](https://www.capterra.mx/software/153712/contractsafe) — 4.8/5 (177 reviews) ## Opiniones ### "Most Bang for Your Buck" — 5.0/5 > **Marla** | *27 de mayo de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been with mfax for over 2 years. During this time I have had the pleasure of watching this company grow from an internet faxing service to a full scale business faxing company, servicing both small \& large companies. I use mfax at least once monthly. My favorite feature of this software is the ability to fax documents via email. Customer service is excellent, responsive, and courteous. They send out email updates when new features are added. There are many bells and whistles that I do not use because I have no need for it, such as the ability to fax documents from other cloud drives. There is no other product on the market with this many features that you can get at their price point. > > **Puntos en contra**: My only con is not being able to fax documents from my camera roll on my iPhone. I would really like for them to update this feature. > > I love mFax. They are always looking at innovative ways to improve their product and stay ahead of the game. They listen to their customers and have excellent customer service. They have managed to produce a product that serves a wide variety of consumers at a low cost point. ----- ### "Documo is a huge time-saver\!" — 5.0/5 > **Zach** | *15 de julio de 2025* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love the seamless integration with our Practice Management and EHR system, Jane App\! The ability to send faxes directly from a patient record is a huge time-saver for us. > > **Puntos en contra**: While sending and receiving faxes is a very smooth process, it was somewhat cumbersome to personalize our fax cover page to include our clinic logo and not have it look like cookie-cutter template. > > Our overall experience with Documo is very positive\! Our office manager loves it, our front desk team members love it, and our doctors love it. It has almost completely eliminated uploading, downloading, and printing documents for faxing. It has saved us time both in sending faxes and in training team members on the fax processes and procedures. ----- ### "Do not love it." — 3.0/5 > **Shannon** | *16 de diciembre de 2019* | Administración educativa | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Being able to see your faxes and see if they were successfully sent. > > **Puntos en contra**: There are too many steps to sending a fax. ----- ### "Reliable, Seamless, and Easy to Use\!" — 5.0/5 > **Stephanie** | *15 de julio de 2025* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Seamless JaneApp integration, easy to use, reliable faxing with zero downtime. User friendly for all team members. > > **Puntos en contra**: Cons: None so far — everything has worked smoothly and reliably since we started using it in April . > > I've had a great experience with Documo since I started using it for my business in April 2025. We haven't had any issues sending or receiving faxes—it’s been completely reliable. We especially love the seamless integration with JaneApp, which has made our workflow much smoother. The platform is user-friendly, intuitive, and easy to use. Highly recommend\! ----- ### "BlueCloud Review" — 5.0/5 > **Meir** | *26 de septiembre de 2024* | Telecomunicaciones | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Easy to use Easy to deploy Cost efficient HIPAA compliant > > **Puntos en contra**: How billing looks and is hard to understand or read > > Documo has been easy to use, sell and deploy. So far it has been great\! ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/197267/mfax?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/197267/mfax) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados